[Fixed] “Your PC Ran into a Problem and Needs to Restart”

[Fixed] “Your PC Ran into a Problem and Needs to Restart”

/ Sed Galope

If you are looking for a solution to fix the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen, then you are in the right place.

The BSOD or Blue Screen of Death usually occurs when the computer encounters a system crash or a fatal error. This error will prevent you from using the computer to avoid further damages to the system.

There are multiple reasons why this could happen. Here are some that may cause it:

  • Missing or corrupted system drivers
  • Hardware incompatibility
  • Memory issues
  • Malware or virus infection
  • Power failure

Windows 10 Error “Your PC ran into a problem and needs to restart” Stop Codes

Together with the Windows 10 Error “Your PC ran into a problem and needs to restart,” it will also come with a stop code. This stop code would depend on what caused the error code. Here are some of the most common stop codes that Windows users encounter.

Windows Stop CodeStop ErrorExplanation
0x00000133DPC_WATCHDOG_VIOLATIONIncorrect or failed installation or uninstallation of applications.
N/AWHEA_UNCORRECTABLE_ERRORHardware issues and corrupted system files.
0x000000EFCRITICAL_PROCESS_DIEDCorrupt system update files and driver issues.
0xc000021aSTATUS_SYSTEM_PROCESS_TERMINATED or Your PC ran into a problem and needs to restartIssues with hardware or software
N/AMEMORY MANAGEMENTIssues with the Video Card driver.
N/ACLOCK_WATCHDOG_TIMEOUTIssues hardware drivers, RAM, BIOS, and software conflicts.
0x0000009FPDP_DETECTED_FATAL_ERRORIssues with Input/Output device initialization
0x000000139KERNEL_SECURITY_CHECK_FAILUREIssues with driver compatibility
0xc000021aN/AWinlogon.exe is corrupt, Csrss.exe file deleted, External devices interference with OS or Damaged Windows registry.

The last stop code, “0xc000021a,” is unlike the rest of the list we provided as it does not have any information other than the code itself. Here’s what the BSOD error 0xc000021a looks like:

0xc000021a windows error

However, depending on the version of the Windows Operating System that you have in your computer, the BSOD error stop code 0xc000021a may show a stop error message.

This is how the BSOD error stop code 0xc000021a appears on Windows XP and Vista:

0xc000021a stop code
0xc000021a fatal system error message

To fix the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen, you may have to perform multiple troubleshooting steps. Today, we will discuss the easiest and most effective troubleshooting methods to fix the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen.

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Windows 10
System Information
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First Method – Disconnect Any External Devices on Your Computer

By disconnecting all external devices connected to your computer may save you from fiddling with some settings in your computer. Try removing external devices such as flash drives, external hardware, and other peripherals, and leave the mouse and keyboard.

After removing all external devices, restart your computer and check if the issue has been solved.

If the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen has been solved by disconnecting all external devices, then one of the devices might be faulty. In this case, we suggest keeping them disconnected and replacing them with a different one.

Second Method – Boot Your Computer in Safe Mode

With the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen, you will not be able to reach the desktop to fiddle with some settings. In this case, you should boot your computer into Safe Mode with Networking.

In Safe Mode, your computer will be in a state where it will disable all unnecessary drivers that potentially is causing the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen.

Once you are in Safe Mode, try to uninstall the latest applications and drivers you had recently installed before encountering the BSOD.

Here are more steps that you should do while you are in Safe Mode with Networking:

Third Method – Launch the Startup Repair

Windows 10 features a diagnostic-based tool that can repair any errors in the Windows Operating System. Follow these steps to launch the Startup Repair tool.

  1. Press the “Windows” key on your keyboard and press “R”. This will open a small window where you can type “control update” in the run command window.
run control update
  1. Under the Update & Security, click on “Recovery” and then click on “Restart Now” under Advanced Startup.
advanced startup
  1. After restarting your computer, it will show you the Advanced Startup screen. Click “Troubleshoot”.
  1. Click on “Advanced Options” under the Troubleshoot window
advanced options troubleshoot
  1. Under the Advanced Options, click on “Startup Repair”
select startup repair
  1. Wait for the Startup Repair process to complete. It may restart your computer several times and may take a while. Just wait for it to complete and confirm if the issue has been fixed.

Fourth Method – Run the SFC or System File Checker

Windows has a built-in tool that can be used to scan and repair corrupt or missing Windows files. Follow these steps to perform a scan using the Windows SFC:

  1. Hold down the “windows” key and press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.
control find cmd
  1. In the command prompt window, type “sfc /scannow” and press enter. Wait for the SFC to complete the scan and restart the computer. Once done, run the Windows Update tool to check if the issue has been fixed.
sfc scannow

Fifth Method – Run the Windows Update Tool

New updates come with bug fixes, updated drivers, and virus definition updates that are critical to fixing any underlying issues. This includes the ones that can cause the Windows 10 Error “Your PC ran into a problem and needs to restart” Blue Screen.

Follow these tools to launch the Windows Update Tool to get the latest updates for your system.

  1. Press the “Windows” key on your keyboard and press “R” to bring up the run line command and type in “control update” and press enter.
run control update
  1. Click on “Check for Updates” in the Windows Update window. If there are no updates available then you should get a message saying “You’re Up to Date”
check updates
  1. However, if there are optional updates available you will get a notification just like on the below screenshot:
view optional updates
  1. Click on the “View optional updates” and you will then see a list of optional updates that you can install. If you see one that has something to do with your display drivers, then you should definitely let the Windows Update tool install it.

Final Summary

Before jumping to any of the troubleshooting methods that we have provided, ensure that your computer has been booted into Safe Mode. These troubleshooting methods may not work when performing these methods in regular Windows mode due to third-party drivers running in the background.

Sed Galope
Meet the author

Sedfrey is an experienced writer and editor. He's also a PC hardware and gaming enthusiast. In his spare time, he enjoys reading about the latest innovations in the PC market and finding fixes to hardware and software errors.