NVIDIA GeForce Experience is the best companion to your NVIDIA graphics card. No matter if you are trying to get the best graphical fidelity in Battlefield 5 on the newest RTX 2080 ti or you’re squeezing every frame in Fortnite from a GTX 750, it can help you get the best performance and quality in today’s hottest computer games. A number of reasons can cause it not to open. Use these steps to get GeForce Experience working again. Your GPU will thank you.
Issues with GeForce Experience or with your graphics card could be caused by problems with your Windows 10 installation. We recommend using Advanced System Repair to find and automatically resolve many common issues.
An important step is to use Advanced System Repair to search for updated drivers for your system, as out of date drivers can cause system instability or issues with GPU performance.
The corrupt file checker will also scan your Windows 10 system files for issues caused by bad updates or malware. Running it can identify hidden issues that would be otherwise impossible to find.
If your goal is the best performance in your games, use the system optimizations to disable unneeded services to give your games a boost.
Sometimes the simplest fixes can be the best. We’ll start with uninstalling and reinstalling the application.
For Windows 10 click your start menu and open the modern Settings app.
Open the Apps menu.
Click NVIDIA GeForce Experience and click Uninstall. Click Uninstall on the pop-up option.
Accept the Administrative prompt.
In the NVIDIA Uninstaller select Uninstall.
Wait for the uninstall to finish.
When the process is finished click closed.
Restart your computer by clicking the start menu, clicking the power icon and selecting Restart.
Note: restart your computer, do not select shut down and then power it back on. Windows 10 employs hybrid boot to speed up the power on process, but this does not result in a clean state after shutting down.
Download the latest version of GeForce Experience from NVIDIA. https://www.nvidia.com/en-us/geforce/geforce-experience/
Double-click the downloaded executable to start it and accept the administrative prompt.
Agree and Install
Wait for the process to finish.
GeForce Experience will automatically launch after the install is complete.
Issues with your graphics drivers can cause GeForce Experience not to launch.
Open Device Manager. You can either search for it in the start menu or go to Control Panel and either select hardware and sound > Device Manager or switch to icons view and select Device Manager.
Expand Display adapters and double click your NVIDIA graphics card.
Note: If your graphics card is not listed go to Action > Scan for hardware changes. If it still isn’t listed see the hardware issue section of this guide.
Click Update Driver.
Click Search automatically for updated driver software. Windows will then search Microsoft updates for newer drivers. If it finds newer drivers, it will automatically download and install them. The divers it downloads and installs will not be the latest available from NVIDIA, but they may allow GeForce Experience to open.
Alternatively, you can download the latest drivers directly from NVIDIA.
Go to the NVIDIA driver download page (https://www.geforce.com/drivers) and enter your graphics card type and windows information. Click Start Search. Download the latest version found.
Run the installer it downloads and reboot your computer. If the driver cannot install due to your graphics card not being detected correctly, see the hardware issues section of this guide.
GeForce Experience relies on a background service to run correctly. If the service cannot start, it will be unable to run.
Search for and open the Services app. If you can’t find it, try searching for services.msc or go down to Windows Administrative Tools > Services.
Ensure that the NVIDIA LocalSystem Container Status is Running and that its startup type is set to Automatic.
An issue with the physical hardware of your graphics card can also cause issues with GeForce Experience.
If you have a desktop computer reseat the graphics card. Unplug all the cables going into your computer; be especially careful to disconnect your computer from power. Open the side of your computer and remove your graphics card from the PCI Express slot. Take the opportunity to clean as much dust from the inside of your computer as you can. Plug your graphics card back in, ensuring it is seated firmly into the PCI Express slot and the latches are secure. You may also try using a different PCI slot if one is available.
GPU-Z is a freely available tool to help you diagnose issues with your graphics card. Download and run the executable.
Check that the information reported in GPU-Z matches the information provided by the manufacturer. Disreputable retailers may sell unapproved copies or rebadged products that are inferior copies of well-known cards. If it can’t be detected or doesn’t match what you paid for return it and get a refund.
Nvidia’s GeForce Experience is a good program to have, but it isn’t necessary to have good system performance. Its two core features are keeping your graphics driver up to date and tweaking graphical options to match each game. Both of these can be accomplished manually.
Keep your graphics driver up to date using our guide above. Check if new drivers have been released when you get a new game, as NVIDIA will often release drivers to optimize games that put a lot of demand on your system.
Graphics options can be tweaked for each game in the NVIDIA Control Panel. Right click on your desktop and select NVIDIA Control Panel. Select Manage 3d Settings and select the game you want to configure in the Select a program to customize: dropdown. Use the available options to find the balance of quality and performance that is right for you.