[SOLVED] NVIDIA GeForce Experience “Something went wrong. Try Restarting GeForce Experience”

[SOLVED] NVIDIA GeForce Experience “Something went wrong. Try Restarting GeForce Experience”

/ Sedfrey Galope

In the recently published update of NVIDIA GeForce Experience, a lot of users have reported getting an error code saying “Something went wrong. Try Restarting GeForce Experience” when they try to open GeForce Experience.

There are multiple variants to the error message that they are receiving, some users say that they just get a message saying “Something went wrong” while others receive an error code together with the message. Nevertheless, this has become an inconvenience to people who rely on GeForce Experience for their activities.

Further investigations suggest that the NVIDIA GeForce Experience “Something went wrong. Try Restarting GeForce Experience” is caused by several factors. One of them is that the GeForce Experience has not been properly configured or corrupted. Another is that the there are Windows was not able to start some of the essential NVIDIA services which causes the application to not launch properly.

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Regardless of the variant of the error messages you are getting from NVIDIA GeForce Experience, they all can be easily fixed by performing one troubleshooting step. We have gathered the best and most effective troubleshooting methods to help you fix GeForce Experience.

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Windows 10
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Method 1: Stop all GeForce Tasks in Task Manager

  1. Hold down the “shift + Ctrl + Esc” keys at the same time to bring up the Task Manager. Select all NVIDIA tasks that are running and click “End Task”.
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  1. After performing the above steps, Launch GeForce Experience application to confirm if the issue has been fixed. If the issue still persists, continue on to the next method.

Method 2: Configure all NVIDIA GeForce Services Correctly

If the NVIDIA GeForce Services are misconfigured, chances are it could lead to the NVIDIA GeForce Experience “Something went wrong” error. It is important to make sure that the NVIDIA GeForce services such as NVIDIA Telemetry Container, NVIDIA Geforce Experience Backend Service and NVIDIA NetworkService Container.

  1. Press the “Windows” key and “R” and type in “services.msc” in the run line command and press enter to bring up Windows Services.
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  1. Once you have the Services window open, modify the settings of your services to the same settings as listed below:
  • NVIDIA Display Container LS – Automatic
  • NVIDIA NetworkService Container – Manual
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA GeForce Experience Service – Automatic (Delayed Start)
  • NVIDIA Geforce Experience Backend Service – Automatic (Delayed Start)
  • NVIDIA Telemetry Container service – Automatic

In the screenshot below, our example is the NVIDIA Display Container LS service. Right-click on it and select properties and then set it to “Automatic” in the Startup type and click “OK”. Make sure to perform the same steps with the appropriate Startup type for the rest of the services such as the NVIDIA Telemetry Container.

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Note: All services should be running. Click on “Start” the services on the upper left corner of the window if the service is stopped.

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  1. Next, you have to make sure that each service is logged in as the Local System Account. To do that, click on the the “Log On” tab and click on “Local System Account” and click “OK”.
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Method 3: Reinstall your GeForce Experience

Reinstalling a fresh copy of GeForce Experience means you are installing new copies of the possibly corrupted files that are currently installed on your computer. To do this, you will have to remove the currently installed version of GeForce Experience.

  1. Hold down the “Windows” and “R” keys at the same time then type “appwiz.cpl” in the command line and press “enter”. The Programs and Features window will come up.
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  1. Look for the “NVIDIA GeForce Experience” and click “Uninstall/Change”. Follow the prompts to completely remove the program from your computer.
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  1. Once GeForce Experience has been successfully removed from your computer, you can go to their official website and download a fresh copy of their installer file.
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  1. After downloading a fresh copy of GeForce Experience, double click the executable file to launch the installation. Follow the installation wizard as per usual and confirm if the problem has been fixed.

Fourth Method – Run the Windows Update Tool to Check for New Updates

There are cases when new Windows Updates can cause issues with third-party programs. This includes a conflict with the NVIDIA GeForce Experience.

  1. Press the “Windows” key on your keyboard and press “R” to bring up the run line command and type in “control update” and press enter.
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  1. Click on “Check for Updates” in the. If there are no updates available then you should get a message saying “You’re Up to Date”
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  1. If the Windows Update Tool finds a new update, let it install it and wait for it to complete. You may be required to restart your computer in order for it to install.
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4. Once you get to successfully install the new Windows updates, Launch GeForce Experience and confirm if the issue has been fixed.

Fifth Method – Update the Driver of Your Graphics Card

Bug fixes and new features are included in new updates. However, if GeForce Experience isn’t launching or running properly, you won’t be able to get an update automatically. The good news is that you can update your graphics driver manually. To update your graphics drivers manually to their latest drivers, follow these steps.

  1. Hold down the “Windows” and “R” keys and type in “devmgmt.msc” in the run command line and press enter.
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  1. In the list of devices in the Device Manager, look for “Display Adapters” and right-click on your Graphics Card and Click on “Update driver”.
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  1. In the next window, click on “Search Automatically for Drivers” and wait for the download to complete and run the installation.
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  1. Once the driver has been installed successfully, restart your computer and check if NVIDIA GeForce Experience is already working properly.

Sixth Method – Run GeForce Experience in Compatibility

Compatibility mode is a function from Windows that allows older programs and applications to work on Windows 10.

  1. Right-click on the GeForce Experience icon and click on “Properties”.
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  1. Go to the “Compatibility” tab and click on “Run this program in compatibility mode for:” and then select “Windows 8”. Tick the box for “Run this program as an Administrator” as well and the click on “OK”
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  1. Once all of the above steps have been performed, try to check if the GeForce Experience Something Went Wronge error has been fixed.

Final Words

Getting the NVIDIA GeForce Experience “Something went wrong. Try Restarting GeForce Experience” might be frustrating especially if you’re just trying to use your computer to relax. However, there’s no need to stress out over this as the troubleshooting methods to fix this issue is fairly easy to perform.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. As a result, he is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.