How to Fix the Windows 10 Freezes Randomly Issue

A lot of users report freezing issues on their Windows 10 computers. This article will give you seven different methods to deal with this issue if you are among one of the unlucky people having trouble with it.

This freezing problem can occur haphazardly anytime. During it, either the whole system locks up or certain elements, such as the Taskbar, do not respond. You can try each of the different ways to resolve this issue and find out which one works the best for you.

See Also: Experiencing a Black Screen on the Windows 10: A Complete Guide to Fixing the Problem

Eight Ways to Resolve Windows 10 Freezing Issues

We’ve listed seven different ways in which you can resolve the freezing issues on your Windows 10 computer. You can progress through the list one by one and stop when you fix this error.

Fix 1: Use the Advanced Repair Tool (Restoro)

Restoro is one of the best System Repair solutions available for Windows. It will scan your system and automatically fix errors.

Follow the steps below to download and run Restoro on your PC:


Download and Install Restoro for free.

Step #2

Accept the license terms by checking the “I Accept the EULA and Privacy Policy” and click the “Install and Scan Now” green button.


Step #3:

Once installed the program will scan your system gathering important information and checking for errors.

Step #4:

Once the scan is done click the “Clean Now” green button.

Step #5:

Restoro will automatically create a restore point in Windows in case of any issues with the repair process. Once the restore point is created it will attempt to fix the errors on your system that are causing your Windows to freeze.

Fix 2: Rolling Windows 10 Back to a Previous Version

If you have recently installed the latest update of Windows 10, then it’s best to roll your system back to a previous version.

Step #1

Type ‘Settings’ into the Search bar, and choose ‘Settings.’

Step #2

From the Settings window, click the ‘Update & Security’ option.

Step #3

Next, choose ‘Recovery’ from the menu on the left. Under ‘Go back to the previous version of Windows 10’, click  ‘Get Started.’  Follow any on-screen prompts. Please note, if it has been more than ten days since the last update, you will not see this heading, and you cannot perform this step.

Fix 3: Updating the Drivers

You can update the drivers on your system or computer whenever you have problems with Windows freezing. Some drivers are automatically updated during Windows Update, so make sure you run that first before following the steps below.

PRO TIP: If you are having problem downloading and updating your Windows drivers, we recommend Advanced System Repair

Step #1

Press [E] and the [Windows] key at the same time. This opens File Explorer.

Step #2

Right-click on ‘This PC,’ which is found on the left side of the File Explorer window. Choose ‘Manage’ from the menu.

Step #3

In the next window that appears, choose ‘Device Manager.’

Step #4

From the ‘Device Manager’ menu, expand each category or the categories you believe need driver updates and right-click on each device. (You need to expand the ‘Display adapters’ category under the graphics card to do this.) Select ‘Update Driver’ for each.

Step #5

Finally, click ‘Search automatically for updated driver software.’

Step #6

If an updated version is not found, you can also go to the device manufacturer’s website after clicking on the device’s properties and noting the current driver information. Follow the instructions on the website to search for updates there.

Fix 4: Running a Memory Check

You should run a memory check on your PC when Windows freezes since a damaged memory card is one of the reasons for this issue. You don’t want to buy a new PC just because its memory card got corrupted.

So, before you replace your computer, it’s advised that you check to see if the memory card is the reason behind the freezing problem. You can diagnose this issue with the help of a built-in tool provided by Microsoft. To use this tool, you need to follow these steps:

Step #1

On your computer keyboard, press the [Windows] key and [R] key simultaneously. This opens the Run command. In the box, you need to enter ‘mdsched.exe,’ and then click on ‘OK.’

Step #2

IIf you have already closed all your other programs and are ready to restart your computer, you can click ‘Restart now and check for problems (recommended).’ However, if you still need to save and close some of your work, you should click ‘Check for problems the next time I start my computer.’

Step #3

When your PC restarts, you’ll see a blue screen that will show you the progress of the check and the memory run passes. If there is no problem, then the memory card in your PC perhaps does not have any issues.

Fix 5: Resetting Virtual Memory

The virtual memory of your computer is an addition to the physical memory of your PC, which is an amalgamation of RAM and a hard drive partition. If your computer’s RAM finishes an intensive task, Windows switches on virtual memory to store the file temporarily. To reset the virtual memory on your Windows 10 computer, you need to do as follows:

Step #1

Press [E] and the [Windows] key at the same time to open File Explorer. Then right-click on ‘This PC.’

Step #2

From the drop-down menu that appears choose ‘Properties.’

Step #3

Choose ‘Advanced System Settings’ from the left side of the window.

Step #4

Now, click on the ‘Advanced’ tab and then on the ‘Settings’ button found underneath the Performance subheading.

Step #5

Again, click on the ‘Advanced’ option and select ‘Change’ within the Virtual memory portion.

Step #6

Within this window, you must ensure that ‘Automatically manage paging file size for all drives’ is unchecked. You need to choose the windows drive that has Windows installed on it, which is generally C: Pick ‘Custom size’ and then type in the ‘Initial size (MB)’ and the ‘Maximum size (MB)’ in the space provided for the virtual memory. The initial size varies depending on your computer, but you should be able to see it at the bottom of the box next to ‘Currently allocated.’

For the maximum size, you can choose to increase it to the recommended size, or you can go all the way up to about 1.5 times of your PC’s RAM size. Anything higher than three times the size of your RAM can cause system instability and more issues. After you’ve set these two values, click on ‘Set’ and then on ‘OK’ to proceed.

Step #7

After this, you must clear all the Temp files on your computer. Type ‘Disk Cleanup’ into the search bar and choose that app.

Step #8

Select the C: drive or the drive where Windows is installed if it is different, and then choose ‘OK.’

Step #9

Make sure ‘Temporary Internet Files’ is marked and click ‘OK.’

Step #10

Once Disk Cleanup has finished, you need to restart your computer.

Fix 6: Running a Disk Check

In case the methods mentioned above do not resolve the freezing issue on your Windows 10 PC, you should run a disk check. For this, you must follow these steps:

Step #1

Close all the open files and programs on your computer. Then click on the File Explorer icon on the left side of your Start Menu.

Step #2

Under ‘This PC’ look for the hard drive that you need to check and select its Properties by right-clicking on it.

Step #3

Click on the Tools tab, and then click on the ‘Check’ button.

Step #4

If your hard disk does not have any issues, then you will see a scan success message appear on your computer screen.

Fix 7: Running a System File Check

You can also run a system files check since missing or corrupted system files can be causing the freeze on your Windows 10 computer. Microsoft allows you to easily recover the original system files on your PC by running System File Checker. This simple built-in tool allows users to recover necessary. The following steps explain how to do a file check:

Step #1

Press the Windows [key] and then enter cmd (or enter into the search box). Right-click on ‘Command Prompt’ and then select ‘Run as administrator.’ If a pop-up appears that asks for administrator permission, you must click on the ‘Yes’ button.

Step #2

Now, type sfc /scannow in the Command Prompt window and press the [Enter] key.

Step #3

Windows will scan your computer for corrupt files and fix them, but this could take a little time. You must leave this window open until the operation finishes. When it is done, it will show the results of the scan.

Fix 8: Disabling C-States in BIOS

C-States refers to the CPU States that are power saving options. They reduce the multipliers and voltage of the system to use minimal power when the system is idle. When you disable C-States, which means turning the power saving options off, your PC becomes more stable, and thus it diminishes the chances of unforeseen issues, such as random rebooting or the PC freezing. To disable C-States, do the following:

Step #1

Begin by typing ‘Settings’ into the search bar and opening that window.

Step #2

Click on ‘Updates & Security.’ Now, click ‘Recovery’ and find the  ‘Advanced Start-up’ option. Click the ‘Restart now’ button.

Step #3

At the menu that prompts you to ‘Chose an Option.’ Pick ‘Troublshoot,’ ‘Advanced options,’ and then choose the UEFI Firmware Settings to get into the BIOS.

Step #4

When you enter the BIOS setup, click on the ‘Advanced’ tab and there select ‘CPU Configuration.’

Step #5

Make sure that the ‘C1E Function’ as well as the ‘Intel(R) C-STATE tech’ options are Disabled. In case they’re not, use the up and down arrow keys on the keyboard to select the setting you want to modify. When you get the right option, press the [Enter] key and change the setting to Disabled by using the up and down arrow keys.

Step #6

After you modify these settings, save and then exit the BIOS screen by following the instructions displayed on your computer screen. After this, restart your PC again normally.


One of these solutions should fix your Windows 10 freezing issue. If none of them work for you, the chances are good that Microsoft is aware of the problem and working on a solution for it. You can check on their forum for information about future update fixes.