How to Fix the Windows 10 Freezes Randomly Issue

How to Fix the Windows 10 Freezes Randomly Issue

/ James Masterson

A lot of users report freezing issues on their Windows 10 computers. If you experience computer freezing randomly then it could be caused by a failing hard disk, insufficient disk space and more. This article will give you eight different methods to deal with this issue if you are among one of the unlucky people who gets frustrated whenever their Pc with Windows 10 freezes all of the sudden.

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If Windows 10 flocks up randomly, this occurs haphazardly anytime. During this instance, many users experience the whole system locking up or certain elements, such as the Taskbar, do not respond and all you can do is restart your computer. You can try each of the different ways to resolve this issue and find out which one works the best for you to fix the Windows 10 computer freezing issue.

See Also: Experiencing a Black Screen on the Windows 10: A Complete Guide to Fixing the Problem

What to do When Your Computer Freezes Randomly

We’ve listed seven different ways in which you can resolve the freezing issues on your Windows 10 computer. You can progress through the list one by one and stop when you fix this error.

Method 1: Rolling Windows 10 Back to a Previous Version

If you have recently installed the latest update of Windows 10, then it’s best to roll your system back to a previous version.

Step #1

Click the Start menu and Type ‘Settings’ into the Search bar and press Enter on your keyboard.


Step #2

From the Settings window, click the ‘Update & Security’ option.

Update and Security 1

Step #3

Next, choose ‘Recovery’ from the left pane. Under ‘Go back to the previous version of Windows 10’, click  ‘Get Started.’  Follow any on-screen prompts. Please note, if it has been more than ten days since the last update, you will not see this heading, and you cannot perform this step.


Method 2: Update Your Outdated Drivers

Before performing method 2, you should perform method 1 and not skip it. In method 2, we suggest to update the device drivers on your operating system whenever you have problems with your computer freezing. The Windows Update will download and install any updates currently available so make sure you run that first before following the steps below.

PRO TIP: If you are after to download and install new Windows driver software updates, we recommend Advanced System Repair

Step #1

Press Windows key and E keys at the same time. This opens File Explorer.


Step #2

Right-click on ‘This PC,’ on the left side of the File Explorer window. Choose ‘Manage’ from the menu.

File Explorer 1

Step #3

Next, choose ‘Device Manager.’

device manager

Step #4

From the ‘Device Manager’ menu, expand each category or the categories you believe need device driver updates and right-click on each device. (You need to expand the ‘Display adapters’ category under the graphics card to do this.) Select ‘Update Driver’ for each.

update driver

Step #5

Finally, click ‘Search automatically for updated driver software.’

update driver 1

Step #6

If an updated version is not found, you can also go to the device manufacturer’s website after clicking on the device’s properties and noting the current driver information. Follow the instructions on the website to search for updates there.

driver details

Method 3: Running a Memory Check

You should run a memory check on your PC when Windows 10 randomly freezes. Faulty RAM will cause windows 10 freezing issues. You don’t want to buy a new PC if all you really need to do to fix the issue is to replace the RAM.

You can diagnose this issue with the help of a built-in tool provided by Microsoft. To use this tool, you need to follow these steps:

Step #1

On your keyboard, press Windows key and press the R keys simultaneously. This opens the Run command. In the box, type in ‘mdsched.exe,’ and press the enter key on or click OK.


Step #2

If you have already closed all your other programs and are ready to restart your computer, you can click ‘Restart now and check for problems (recommended).’ However, if you still need to save and close some of your work, you should click Check for problems the next time I start my computer.’

windows memory diag

Step #3

When your PC restarts, a blue screen will show you the progress of the check and if the memory run passes. If there is no problem with your computer’s RAM, move onto the next step.

Method 4: Resetting Virtual Memory

The virtual memory of your computer is an addition to the physical memory of your PC, which is an amalgamation of RAM and a hard drive partition. If your computer’s RAM finishes an intensive task, Windows switches on virtual memory to store the file temporarily.

To reset the virtual memory on your Windows 10 computer, you need to do as follows:

Step #1

Press the Windows key and E keys at the same time to open File Explorer. Then right-click on ‘This PC.’


Step #2

From the drop-down menu that appears choose ‘Properties.’

windows memory diag 1

Step #3

Choose ‘Advanced System Settings’ from the left side of the window.

advanced system settings

Step #4

Now, click on the ‘Advanced’ tab and then on the ‘Settings’ button found underneath the Performance subheading.

system properties

Step #5

Again, click on the ‘Advanced’ option and select ‘Change’ within the Virtual memory portion.

performance option

Step #6

Within this window, you must ensure that ‘Automatically manage paging file size for all drives’ is unchecked.

You need to choose the windows drive that has Windows installed on it, which is generally C:

Pick ‘Custom size’ and then type in the ‘Initial size (MB)’ and the ‘Maximum size (MB)’ in the space provided for the virtual memory. The initial size varies depending on your computer, but you should be able to see it at the bottom of the box next to ‘Currently allocated.’

For the maximum size, you can choose to increase it to the recommended size, or you can go all the way up to about 1.5 times of your PC’s RAM size.

Anything higher than three times the size of your RAM can cause system instability and more issues. After you’ve set these two values, click on ‘Set’ and then on ‘OK’ to proceed.

virtual memory

Step #7

After this, you must clear all the Temp files on your computer to gain more disk space on your hard disk. Type ‘Disk Cleanup’ into the search bar and choose that app.

virtual memory 1

Step #8

Select the C: drive or the drive where Windows is installed if it is different, and then choose ‘OK.’

disk cleanup

Step #9

Make sure ‘Temporary Internet Files’ is marked and press the enter key on your keyboard.

Step #10

Once Disk Cleanup has finished, you will have more disk space on your hard disk available. To check if you were able to fix Windows 10 computer freezing issue, restart your computer as normal to check to see if the issue has been fixed. If your computer keeps freezing randomly even after checking on your hard disk, then proceed to the next step.

Method 5: Running a Disk Check

If your Windows 10 PC still keeps freezing randomly after performing the above mentioned steps, then you should run a disk check. This will scan and repair most corrupt system files and any driver software issues in your hard disk. For this, you must follow these steps:

Step #1

Close all the open files and programs on your computer. Then click on the File Explorer icon on the left side of your Start Menu.

file explorer 2

Step #2

Under ‘This PC’ look for the hard drive that you need to check and select its Properties by right-clicking on it.

folder properties

Step #3

Click on the Tools tab, and then click on the ‘Check’ button.

error checking

Step #4

If your hard disk does not have any issues such as corrupted system files or driver software, then you will see a scan success message appear on your computer screen. To close the Local Disk property, simply click OK.

Method 6: Running a System File Check

You can also run a system files check since missing or corrupted system files can be causing the freeze on your Windows 10 computer. Microsoft allows you to easily recover the original system files on your PC by running System File Checker. This simple built-in tool allows users to recover necessary. The following steps explain how to do a file check:

Step #1

Press the Windows [key] and then enter cmd (or enter into the search box). Right-click on ‘Command Prompt’ and then select ‘Run as administrator.’ If a pop-up appears that asks for administrator permission, you must click on the ‘Yes’ button.

run as admin cmd

Step #2

In the command prompt window type in “sfc /scannow” and press enter.

run as admin cmd 1

Step #3

After you type sfc scannow, Windows will scan your computer for corrupt files and fix them, but this could take a little time. You must leave this window open until the operation finishes. When it is done, it will show the results of the scan. Restart the computer to check to see if the computer keeps on freezing still.

Method 7: Disabling C-States in BIOS

C-States refers to the CPU States that are power saving options. They reduce the multipliers and voltage of the system to use minimal power when the system is idle.

When you disable C-States, which means turning the power-saving options off, your PC becomes more stable, and thus it diminishes the chances of unforeseen issues, such as random rebooting or the PC freezing. To disable C-States to fix Windows 10, do the following:

Step #1

Begin by typing ‘Settings’ into the search bar and opening that window.

settings 1

Step #2

Click on ‘Updates & Security.’ Now, click ‘Recovery’ and find the  ‘Advanced Start-up’ option. Click the ‘Restart now’ button.

advanced startup

Step #3

At the menu that prompts you to ‘Chose an Option.’ Pick ‘Troublshoot,’ ‘Advanced options,’ and then choose the UEFI Firmware Settings to get into the BIOS.


Step #4

When you enter the BIOS setup, click on the ‘Advanced’ tab and there select ‘CPU Configuration.’

UEFI 1 1

Step #5

Make sure that the ‘C1E Function’ as well as the ‘Intel(R) C-STATE tech’ options are Disabled. In case they’re not, use the up and down arrow keys on the keyboard to select the setting you want to modify. When you get the right option, press the [Enter] key and change settings to Disabled by using the up and down arrow keys.


Step #6

After you modify the settings that are currently on the bios, save and then exit the BIOS screen by following the instructions displayed on your computer screen to save changes. After this, restart your PC again normally to check to see if your computer keeps freezing still.

Method 8:

The Link State Power Management is a power management mechanism that is part of the PCI Express. What it does is it lets the user toggle between letting the Link State Power Management from enabling ASPM or Active State Power Management Policy from using capable PCI express link state power. You can easily change the power plan for LSPM as long as you follow our steps carefully.

Here’s how you can change the advanced power settings for the Link State Power Management:

Step #1

Hold down the Windows key and press R on your Keyboard and type in “control” in the run command line and press enter on your keyboard or click OK.


Step #2

Click on Hardware and Sound and then click on Power Options. To be able to change advanced power settings continue on to the next step.

control 2
control 1

Step #3

In the next window, click on High performance and click Change Plan Settings to access the power plan

control 4

Step #4

Click on Change advanced power settings, in the next window click on the + sign next to PCI Express to expand the option and click on the + sign on Link State State Power Management. Click Setting and make sure to set it to “OFF”. Once this is done, click on Apply and click OK to apply the settings that are currently set in the Link State Power Management.

control 6


One of these solutions should fix your Windows 10 freezing issue. If none of them works for you, the chances are good that Microsoft is aware of the problem and working on a solution for it. You can check on their forum for information about future update fixes.

Frequently Asked Questions

Why does my Windows 10 computer keep freezing?

There are numerous reasons as to why Windows 10 has freezing issues, including incompatible device drivers, computer virus damage, missing or corrupt files, and/or faulty hardware.

Why does my computer freeze when playing games windows 10?

Usually, this is due to a Windows Update rendering your graphics card device drivers incompatible. It’s best to wait for an update from Nvidia or AMD to fix these issues. Visit the manufacturer’s website to download the latest drivers.

Why does Windows 10 freeze when copying files?

More than likely you have corrupted data or bad sectors on your external hard drive. If the issue happens when transferring over WiFi it could be something else. To check for and repair the bad sectors on your external hard drive. Follow the directions below:

Step 1. Plug the external hard drive into your computer.
Step 2. On your computer, press on Windows Key + S and search for Command Prompt.
Step 3. Click Run as an Administrator to open the Command Prompt with administrative privileges.
Step 4. inside the Command Prompt window type in the following commands below and press Enter after each command:
Chkdsk /f
Chkdsk /r
Step 5. Reboot your computer after the scan is completed.

Why does my computer freeze when I right-click?

Why does my Windows 10 Start Button Freezes?

We have a whole guide dedicated to the critical error your start menu isn’t working.

Computer freezes when playing games on Windows 10?

If your computer randomly freezes while playing games, it can indicate that your system can’t handle the requirements of that game. Possibly, your computer is running out of RAM or it’s the graphics card can’t handle the game.

Computer freezes when idle Windows 10?

Most of the time, random freezes on idle are caused by corrupted files on your hard drive. However, it can also be a sign that your hard drive is failing and needs to be replaced.

iTunes freezes when iPod is connected Windows 10?

If iTunes freezes when you connect your iPod, it may be due to several factors like outdated iTunes, missing iTunes media files, or the version of your iPod maybe incompatible with the version of iTunes installed on your computer.

Computer freezes when USB plugged in Windows 10?

Windows 10 freezing when plugging in a USB is quite common. It is caused by either a corrupted USB drive or a problematic USB driver that is installed on your system.

Computer freezes when watching Youtube videos Windows 10?

On most occasions, the problem with Windows 10 freezing when watching Youtube videos is a corrupted display driver. However, other factors such as RAM capacity, the browser you are using, and faulty hardware should also be considered.

James Masterson
Meet the author

James is a software engineer and an information architect with keen attention to detail. He focuses on data-driven decisions, making sure that all decisions are backed up by reliable facts. His key interests include enhancing find-ability and usability of our content related to Windows 10; troubleshooting errors; and tech news. Robert is also enthusiastic about structured data, which he believes will help the world make better sense of their information in the digital age.