How to Fix Windows Update Stuck at 0%

How to Fix Windows Update Stuck at 0%

/ Shayne Sherman
  • Windows updates are often extensive and require a lot of time to install, so it is best to let your computer do this automatically.
  • Sometimes, an update might be stuck at 0% for a long time (like for an hour or two), then suddenly jump to a higher percentage.
  • Restarting the Windows update service is a lifesaver for many people.
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windows update stuck at 0 1

Windows update is at the very center of your Windows system’s security. But it’s often overlooked. If you follow the script correctly, windows can be a very robust system, courtesy of regular security patches, hotfixes, and software updates.

Without this security feature, your system becomes vulnerable to security holes and bugs. Windows continuously improves its features, and with Windows 10, the update process is much more streamlined.

Windows updates install silently in the background, but sometimes, it needs that push to complete due to a few issues related to patching and compatibility.

Maybe it disconnected from the server or slowed down at a snail’s pace. It’s not always clear what causes these issues, but it could be anything from Malware or lingering effects of Malware that had previously been removed.

Windows 10 updates can sometimes get stuck at 0%. If you’re experiencing this issue, refer to our guide for help!

Fix #1: Wait it out

This is a simple fix, yet very difficult for many people. Nobody likes to wait. But sometimes, an update might be stuck at 0% for a long time (like for an hour or two), then suddenly jump to a higher percentage.

stuck windows 10 download

The issue might resolve itself if a bit of patience is exercised. Windows updates tend to be large sometimes, thus taking longer to install.

downloading windows updates

However, if the progress does not change over a day, there could be an issue that needs checking out.

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Fix #2: Running Windows Update Troubleshooter

The fact that Microsoft created Windows Update Troubleshooter shows they acknowledge that update problems do exist.

Usually, running Windows Update Troubleshooter takes a few minutes to go through the operating system parameters. At that time, it will detect lingering problems in your system and automatically apply repairs. This is one of the most straightforward solutions available.


Go to Microsoft’s support page.


Download the Troubleshooter tool for Windows 10.

download windows troubleshooter


Click the “Apply repairs automatically” option on the troubleshooter popup.


Run the Troubleshooter.

This is an excellent place to start if you’re stuck at 0% when downloading Windows updates, and even if the tool doesn’t solve the issue, it will inform you what it is or point you in the right direction.

close troubleshooter

Fix #3: Restart the Windows Update Service

Everybody’s favorite one-size-fits-all PC fix. Restarting the Windows update service wouldn’t be so popular if it didn’t work, but it has proven to be a great solution to many PC issues. Even recommendations on Windows’ popup error messages tell you to restart.

In this case, you need to restart the Windows Update service, primarily if you’ve not run updates in a long time.


Hold Windows + R keys to open the run dialog box.


Type “Services.msc” in the search space and press Enter.

appwiz cpl


Find the “Windows Update” service by navigating to the very bottom of the services list.


Right-click “Windows Update” and select Stop. Windows Updates will stop.

stop windows update service


Now press Windows + E to open explorer.


Navigate to the following directory: “C:WindowsSoftwareDistribution.”

software distribution folder


Copy the address and paste it on the address bar of Windows Explorer to open the Window.


Select all files by pressing CTRL + A, and press the DELETE key.

delete software distribution folder items


Restart your computer.

restart computer


Open the “Services” window and find the “Windows Update” service.


Right-click on “Windows Update” and click on Start.

start windows update service


Check its “Status” column to see if it reads “Running.” This should restart the Windows update service.


Once you can restart the Windows update service, launch the Windows update once again to see if it was able to fix the Windows updates issue.

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Fix #4: Check the disk space

If the system has run out of space, Windows Updates will not proceed and may cause the Windows update stuck at 0 issues. Check that you have at least 10GB of disk space before updating.

windows needs more space

If you don’t have space, do the following:


Open “Settings” and click on “System.”


Click on “Storage.” You have two options:

storage settings


One is to click “Free up space now” and check all the items you want to delete.


The second is to check the “Delete temporary files that my apps aren’t using” option.


Under “Storage Sense,” click on “Change how we free up space automatically.”

enable storage sense


On the drop-down menu, select the option on how often to delete. It ranges from “1 day” to “60 days”.


You can also use third-party software to free up more space. An example is CCleaner. By clearing up space for the new updates, it should get to fix Windows updates stuck issues.

Fix #5: Temporarily turn off the Windows firewall

The Windows Firewall might sometimes view windows updates as foreign agents and block their downloads. In this case, please temporarily turn off the Windows Defender Firewall feature, but ensure you turn it back on once the update is successful. Follow these steps to turn the Windows Firewall off.


While holding the Windows key, press R. This opens up the run dialog box.


Type “firewall.cpl” and press Enter. Or you can open the “Control Panel” and click on “Windows Firewall.”

windows firewall option


You will now see the Windows Defender Firewall window. Navigate to the left-hand panel and click the “Turn Windows Firewall on or off” option in the Windows Firewall wizard.

turn off windows firewall


In both the Public and Private Network settings sections, check the “Turn off Windows Firewall (not recommended) option and click OK.

disable windows firewall


Now go back to “Windows Update” and click “Check for updates.”

Fix #6: Disable Background Services

Many processes run in a Windows system’s background, which can easily cause conflicts and problems in the update process. Disabling these processes might be a helpful step to enable the Windows Update process to be complete. To disable non-essential processes, follow these steps.


Open the Run dialog by holding the Windows key and pressing R.


Type “msconfig” and press Enter.



The “System Configuration” window will open up.


Click on the “Services” tab in the window.

hide all microsoft services


Scroll to the bottom of the list and check the “Hide all Microsoft Services” option.


Click “Disable All” and then “OK” at the bottom-right of the list.

disable non microsoft services


Restart the PC for the changes to take effect.


After it restarts, re-launch Windows Update by heading on to “Update & Security” in “Settings” and clicking “check for updates.”


Wait for Windows to check and download updates.

downloading windows updates


After the updates are complete, Enable the disabled background services by heading back to “Hide all Microsoft Services” and clicking “Enable All.”

enable all services

Fix #7: Run the Windows System File Checker (SFC)

One of the easiest and most effective methods that Windows users can perform to fix the Windows 10 update stuck issue is running the Windows SFC. It can detect corrupt system files, drivers, and downloaded installation files that may cause the Windows update stuck downloading at 0%.

Step #1

Hold down the “windows” logo key and press “R,” and type “cmd” in the run command line. Hold the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions to the command prompt.

run cmd

Step #2

Type “sfc /scannow” in the command prompt window and press enter. Wait for the SFC to complete the scan, close the command prompt and restart the computer by clicking on the Windows logo key and clicking restart.

sfc scan

Step #3

Once you get your computer back on, check and see if this could fix Windows updates stuck at 0%.

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Frequently Asked Questions

What to do if a Windows update is stuck downloading?

If a Windows update is stuck downloading, there are a few things you can do to try and fix the issue. First, you can try restarting your computer and then checking for updates again. You can try using the Windows Update Troubleshooter tool if that doesn’t work. Finally, if neither of those options works, you can try manually installing the updates.

How do I fix the Windows update stuck at 0?

If your Windows Update is stuck at 0%, there are a few things you can do to try and fix the issue.
First, make sure that you have a stable internet connection. If your connection is unstable, it could be causing the issue.
Next, try restarting your computer and then checking for updates again. Sometimes, simply restarting the process can fix the issue.

Shayne Sherman
Meet the author

Shayne is an expert on all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. Aside from entertaining at his home theater, he enjoys spending time with his family, including his English bulldog, Fergie.