How to Fix the Windows Update Error 0x800f0831

How to Fix the Windows Update Error 0x800f0831

/ James Masterson

The Windows update error 0x800f0831 is a bug report that might occur when running the Windows Update service. Indeed, as Windows users, seeing this series of characters is unpleasant, as it indicates nothing positive, except none of the new updates you intended to install will be installed properly.

Causes of the Windows Update Error 0x800f0831

Windows Update errors are prevalent, and there are many more than just 0x800f0831. These include the error codes 0x80070541, 0x80073712, 0x80070103, and many more. However, the majority of them are simple to resolve. Many users reported that doing a cumulative update can cause this error.

If the Windows Store cache, Windows 10 Update, antivirus software, corrupt system files, or corrupted update files are to blame, it’s best to clear application data and cache.

0x800f0831 Troubleshooting Methods

While there are no official updates to fix Windows error 0x800f0831, we will do our best to assist you. Installing the most recent updates is critical for maintaining a system’s performance and security. If you keep getting the above problem when trying to install updates, try the following troubleshooting methods.

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First Method – Start Fresh, Reboot Your Computer

If you reboot your computer now and again, it will run more smoothly. It cleans up the temporary files and memory, refreshes the Windows update service and Windows update components, and stops any activities taking up a lot of RAM.

Even after you’ve quit an app, it can access your memory. Restarting the computer might also fix Windows problems with devices and hardware, and even the Windows error code 0x800f0831. If you are using a VPN, rebooting your PC might also disable this, or you can do this in the settings app. This one secret trick may be able to help you if your computer is still performing poorly.

Second Method – Run Windows Update Troubleshooter

You can run the Microsoft Windows 10 Update Troubleshooter if you’re having problems with Windows 10 Updates. The Windows Update Troubleshooter will help identify any issues stopping your computer from installing the latest Windows Updates like the 0x800f0831 error code.

This utility may carry out a variety of Update-related operations, including cleaning cached data, restarting Windows Update components, scanning for new updates, and much more.

You can have the application automatically repair the error code 0x800f0831 or see the possible fixes and decide whether or not to apply them.

  1. Press “Windows” on your keyboard or click the Windows icon and press “R”. This will open the file explorer where you can type “control update” in the run command window and press enter.
  2. When a new window opens, click “Troubleshoot” and click “Additional Troubleshooters”.
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  1. Next, click “Windows Update” and then click “Run the Troubleshooter”.
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  1. At this point, the troubleshooter will automatically scan and fix errors in your PC. Once done, you can reboot and check if you are experiencing the same error.
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  1. After the detected issues have been fixed, restart your computer and run the Windows 10 updates to see if the Windows error code 0x800f0831 error has been fixed.

Third Method – Restart the Windows Update Service

Windows 10 Update is an essential feature of Windows. Your PC will be able to download the latest the most recent security updates, bug fixes, and driver updates thanks to these Windows 10 Update components. These can become damaged or corrupted over time, so you’ll need to restart to obtain a fresh start. In addition, restarting Windows Update Service might help resolve previous update package issues.

When you encounter problems with the Microsoft services, you may also get the update error 0x800f0831. To fix the error code 0x800f0831, restart the Windows 10 update services and see whether this fixes the problem.

  1. Open command prompt. To do this, hold down the “Windows” key and press the letter “R” and type in “cmd” in the command line. Press down on both the “ctrl and shift” keys at the same time and press “enter”. Select “OK” to grant administrator permission on the next prompt.
  2. In the CMD window, type in the following commands individually and make sure to hit enter after entering each command.

• net stop wuauserv

• net stop cryptSvc

• net stop bits

• net stop msiserver

• ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old

• ren C:\\Windows\\System32\\catroot2 Catroot2.old

  1. Next, you will now have to delete a particular file by performing the following steps. In the same CMD window, type in the following commands and hit enter after each command:

• Del “%ALLUSERSPROFILE%ApplicationDataMicrosoftNetworkDownloaderqmgr*.dat”

• cd /d %windir%system32

Restart Bits via CMD

After entering the commands mentioned above, we will have to restart all the Background Intelligent Transfer Service (BITS) through the same CMD window. Remember to hit enter after typing in each command.

• regsvr32.exe oleaut32.dll

• regsvr32.exe ole32.dll

• regsvr32.exe shell32.dll

• regsvr32.exe initpki.dll

• regsvr32.exe wuapi.dll

• regsvr32.exe wuaueng.dll

• regsvr32.exe wuaueng1.dll

• regsvr32.exe wucltui.dll

• regsvr32.exe wups.dll

• regsvr32.exe wups2.dll

• regsvr32.exe wuweb.dll

• regsvr32.exe qmgr.dll

• regsvr32.exe qmgrprxy.dll

• regsvr32.exe wucltux.dll

• regsvr32.exe muweb.dll

• regsvr32.exe wuwebv.dll

• regsvr32.exe atl.dll

• regsvr32.exe urlmon.dll

• regsvr32.exe mshtml.dll

• regsvr32.exe shdocvw.dll

• regsvr32.exe browseui.dll

• regsvr32.exe jscript.dll

• regsvr32.exe vbscript.dll

• regsvr32.exe scrrun.dll

• regsvr32.exe msxml.dll

• regsvr32.exe msxml3.dll

• regsvr32.exe msxml6.dll

• regsvr32.exe actxprxy.dll

• regsvr32.exe softpub.dll

• regsvr32.exe wintrust.dll

• regsvr32.exe dssenh.dll

• regsvr32.exe rsaenh.dll

• regsvr32.exe gpkcsp.dll

• regsvr32.exe sccbase.dll

• regsvr32.exe slbcsp.dll

• regsvr32.exe cryptdlg.dll

  1. Once all of the commands have been entered, we now need to reset the Windows Socket by typing in the following command. Once again, make sure to hit enter after entering the command.

• netsh winsock reset

  1. Now that you have stopped the Windows 10 Update services, turn it back on to refresh it. Type in the following commands in the command prompt window.

• net start wuauserv

• net start cryptSvc

• net start bits

• net start msiserver

  1. Close the Command Prompt window and restart your computer. Once your computer is back on, try to update Windows to see if the Windows Error 0x800f0831 has been fixed.

Fourth Method – Run the Windows System File Checker (SFC)

The Windows SFC is a built-in tool that checks whether any of the relevant files are damaged or missing. The SFC verifies the stability of all secured Windows system files and updates those old, corrupt system files or modified with updated versions. Performing this method can potentially fix corrupt update files that cause the 0x800f0831 error.

  1. Press “Windows” and press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and hit enter to select Command Prompt. Press enter on the next window to grant administrator permissions.
  2. In the command prompt window, type “sfc /scannow” and hit enter. SFC will now check for corrupted Windows update files. Wait for the SFC to complete the scan and restart the computer. Once done, run the Windows 10 Update tool to check if the issue has been fixed.
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  1. Once the scan is complete, make sure to restart your computer. Run the Windows update tool and check if finally fixed the Windows 10 update error 0x800f0831.

Fifth Method – Run the Deployment Image Servicing and Management (DISM) Tool

If Windows SFC is still not able to repair the Windows 10 update error 0x800f0831 on your computer, you can use the DISM utility to run the “DISM online cleanup image” and fix corrupted files. The DISM tool may update Windows installation media on top of being able to scan and fix Windows images.

  1. Access this tool from the startup tab by pressing “Windows” key press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Hit enter on your keyboard when you see the next window to grant administrator permissions.
  2. The command prompt window will open, type in “DISM.exe /Online /Cleanup-image /Restorehealth” and then hit “enter”.
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  1. After running the “DISM online cleanup image” command, it will start scanning and fixing any errors. However, if the “DISM online cleanup image” cannot acquire or repair missing files from the internet, try to use the installation DVD or bootable USB drive. Insert the media and type the following commands: DISM.exe/Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Sixth Method – Disable Proxies

If you use an unreliable Proxy server box configuration, you will almost certainly get a Windows 10 problem with communication with the Windows server. Following these steps will allow you to disable Proxy settings:

  1. Press Windows R to open the Run Command.
  2. In the text box, type in inetcpl.cpl and hit OK.
  3. Once the Internet Properties window is launched, locate the connections tab.
  4. Open LAN settings button.
  5. Tick the Automatically detect settings checkbox.
  6. Under Proxy Server settings box, keep the checkbox blank unchecked.

Seventh Method – Restart the Background Intelligent Transfer Service (BITS) 

Microsoft’s Background Intelligent Transfer Service (BITS) is a critical feature in Windows 10 that must be turned on for you to download and install any Windows 10 Updates. When Windows Update Services such as the MSI installer services stop working, BITS lets your computer display an error message, and no further action is taken. The Windows 10 update error 0x800f0831 is sometimes caused by a problem with the MSI installer services or BITS. To permanently fix the problem, you must restart and re-register BITS.

  1. On your keyboard, press Windows + R key to open up the dialog box.
  2. In the dialog box, type “services.msc” and then press Enter.
  3. Locate the BITS and then double-click on it to open up its properties.
  4. Next, verify that the BITS is operating correctly. In case you find out that it is not working right, click on the Start button.
  5. Proceed to the recovery tab and ensure that the first failure and the second failure are set to the Restart service.

Eighth Method – Manually Install the Missing KB Package

  1. Check out the System Type that your computer runs on by holding down “Windows Key + Pause Break”. This will bring up your Operating System type.
  2. Find out what Windows Update code you need to download. Click on the download button and install. Open our Windows Update tool and copy the update code that shows the error message. Please see the example below:
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  1. When you have secured the code for the pending Windows 10 Update, go to the Microsoft Update catalog. Once you are on the website, type in the code in the search bar, and download and install the Windows updates setup file manually from the search results.
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  1. Find the file that is appropriate for your system. Take note that x64 based systems mean it is for 64-bit OS and x86 based systems are for 32-bit OS.

Ninth Method – Reset the Network Configuration

  1. Hold down the “windows” key and press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.
  2. Now we will start to reset Winsock. Type in the following commands in the CMD window and press enter every after command:
  • type netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns
  1. Type in “exit” in the command prompt and press “enter” and restart your computer once you’ve finished running these commands. Check whether the “no internet, secured” issue still occurs.

Tenth Method – Perform a System Restore

Last but not least, if all else fails and you continue to receive the Windows Error Code 0x800f0831, you can always restore your machine to its factory settings. This can help you fix your computer if it stops working correctly after installing an update.

Make sure you’ve saved all of your files to a USB storage, cloud storage, or another external storage device before attempting to perform System Restore. Any changes to your computer will be wiped throughout the System Restore process.

  1. Download the Media Creation Tool from the Microsoft website.
  2. Run the Media Creation Tool to create a Windows installation media (You can use a bootable USB drive or CD/DVD disc).
  3. Boot the PC from the disc or bootable USB drive.
  4. Next, configure the language, keyboard method, and time. Select Repair your computer.
  5. Go to Choose an option. Choose Troubleshoot and Advanced options. Lastly, choose System Restore.
  6. Follow the on-screen instructions to finish a system restore. Your computer should boot back up as normal, login as normal, and check if you were able to fix Error Code 0x800f0831.

Eleventh Method – Turn on .NET Framework 3.5

Sometimes when you are encountering this error, when doing a cumulative update, you can try to check if the .NET framework 3.5 is active. Turn the Windows Features menu to check if the .NET framework 3.5 is enabled.

Final Words

If you encounter Windows error 0x800f0831 or any error messages, stay calm. Remember that all Windows errors can easily be fixed, given that you follow the correct methods of improving them. Regardless of its cause, whether due to corrupt files, Windows image, or compromised Windows security, one of our troubleshooting methods will fix it.

James Masterson
Meet the author

James is a software engineer and an information architect with keen attention to detail. He focuses on data-driven decisions, making sure that all decisions are backed up by reliable facts. His key interests include enhancing find-ability and usability of our content related to Windows 10; troubleshooting errors; and tech news. Robert is also enthusiastic about structured data, which he believes will help the world make better sense of their information in the digital age.