Fixing the YouTube Error “An Error Occurred Playback ID”

Fixing the YouTube Error “An Error Occurred Playback ID”

/ Sedfrey Galope

There’s no denying that YouTube is currently the most popular and most used video streaming platform today. YouTube is packed with various content, including tutorials, music, skits, reviews, and much more. Accessing YouTube is very easy since you only need to use any of your preferred browsers.

There are moments, though, that you may encounter issues when trying to watch a video on YouTube. Today, we will discuss the different methods you can perform if you encounter the YouTube Error “An Error Occurred Playback ID” message.

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Before troubleshooting steps to fix this error, we highly suggest restarting the computer you are using to access YouTube. By restarting your computer, you are giving a fresh start to your Operating System, thus giving a chance for the machine to repair any corrupt temporary files saved in your browser.

You might also like: Convert Youtube to MP3

First Method – Clear Cache and Data from Your Browser

The most common cause of the YouTube Error “An Error Occurred Playback ID” message is caused by corrupted temporary files and data stored in the browser. By clearing the cache and data of Chrome, you are deleting all the saved data in the browser. These caches and data may include those that are corrupted that may have been preventing YouTube from working properly.

Follow these steps to perform the troubleshooting steps:


Note: Clearing the cache and data may be different from other browsers. In the steps below, we have used Google Chrome as an example.

  1. Click the 3 vertical dots in Chrome and click “settings.”
chrome settings
  1. Go down to Privacy and Security and click “Clear Browsing Data.”
clear browser settings chrome
  1. Put a check on “Cookies and other site data” and “Cached images and files” and click “Clear Data.”
clear cache cookies
  1. Restart Google Chrome and open up YouTube to check if the issue has been fixed.

Second Method – Renew Your IP Address and Flush Your DNS

Releasing and renewing your IP Address will allow your PC to request a new IP Address from your router. In addition, a general internet connection issue on any computer will usually be fixed by simply renewing the IP address.

  1. Open the command prompt by clicking on the “windows” icon and typing “Run.” Type “CMD” and press the “SHIFT+CONTROL+ENTER” keys to allow administrator permissions.
run command prompt
  1. Type “ipconfig /release”. Be sure to include a space between “ipconfig” and “/release.” Next, hit “Enter” to run the command.
  2. In the same window, type “ipconfig /renew.” Again you need to be sure to add a space between “ipconfig” and “/renew.” Press Enter.
ipconfig release renew
  1. Next, type in “ipconfig/flushdns” and press “enter.”
ipconfig flushdns
  1. Exit the Command Prompt and restart your computer. Once the computer is back on, go to YouTube.com on your browser and check if the issue is already fixed.

Third Method – Use the Public DNS from Google

Your computer uses a random DNS that your Internet Service Provider gives you. By using Google’s Public DNS, you are letting the Google Servers know that you no threat to them.

  1. Hold the “Windows” key on your keyboard and press the letter “R.”
  2. In the Run window, type “ncpa.cpl.” Next, press enter to open the Network Connections.
network connections
  1. Here, you can see the type of network connection you have. You will also see what your wireless connection is.
  2. Right-click on your wireless connection. Next, click “Properties” in the drop-down menu.
  3. Click “Internet Protocol Version 4 (TCP/IPv4)” and then click “Properties.”
network properties
  1. This will open the Internet Protocol Version 4 (TCP/IPv4) Properties window. Tick on “Use the following DNS server addresses:” and type in the following:
  • Preferred DNS Server: 8.8.4.4
  • Alternate DNS Server: 8.8.4.4
change dns settings
  1. Once done, click “OK” and restart your computer. Open YouTube and check if the issue was solved.

Fourth Method – Reset Your Browser to Its Default Settings

When you reset your browser, you set it back to its default status. This means the saved cache, cookies, settings, history, and extensions will be removed. By doing this, you are removing all the possible culprit that is causing the YouTube Error “An Error Occurred Playback ID” message.

  1. In Google Chrome, click on the 3 vertical dots and click “settings.”
chrome settings 1
  1. In the settings window, scroll all the way down to the bottom and click “Restore settings to their original defaults” under Reset and Clean up.
reset chrome settings 2
  1. Click “Reset Settings” in the next window to complete the steps. Restart Chrome and check if YouTube is already working.
chrome reset settings
  1. Once the reset is complete, go to YouTube.com to confirm if the issue was fixed.

Fifth Method – Reinstall a Fresh Copy of Your Browser

If resetting your browser to its default state, reinstalling a fresh new copy of your browser might finally fix the problem. Here are the steps:

  1. Press down the “Windows” and “R” keys to bring up the run line command and type “appwiz.cpl” and press “enter.”
app wizard
  1. Look for Google Chrome in the list of programs in Programs and Features and click “Uninstall.”
uninstall chrome 1
  1. Once Chrome has been removed, download the latest Chrome installer by clicking here.
  2. Install Google Chrome as usual, and once the process is complete, open YouTube and confirm if the issue has been fixed.

Our Final Message

Getting the YouTube Error “An Error Occurred Playback ID” message can be very annoying, especially if you are trying to watch videos from your favorite YouTubers. Just follow our troubleshooting methods, and you will surely be on your way to enjoying the content from your favorite YouTube Stars.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. He is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.