How To Fix YouTube Only Showing a Black Screen

YouTube has become the most popular video sharing website the world over. Whether it’s the latest viral video, music, or a how-to instructional video, almost everyone has a reason to go there. If YouTube doesn’t load or instead of playing videos it only shows a black screen you’re missing out. Follow our guide to help you get back to watching your cat videos as quickly and easily as possible.

Check Internet

A slow internet connection can cause YouTube videos not to load. If your internet service can’t keep up, you may wind up spending more time watching a spinning circle than videos. Check your internet service provider quality using Google Video Quality Report. This report will tell you how your ISP compares to others in the area. If it’s not HD verified, you may need to consider getting a better provider.

google video Quality report

You should also test your effective speed. We recommend using fast.com to check your download speed. YouTube recommends 5 to 20 Mbps for a stable HD video stream. If you are not getting the full speed provided by your internet connection, you may want to check your network hardware or wireless signal strength.

Hardware Acceleration

Occasionally hardware acceleration provided by your GPU can cause YouTube to only show a black screen. The steps to disable it change depending on what web browser you are using.

Google Chrome

Open Google Chrome.

Open your settings by going to the three-dot menu in the upper right corner and select Settings.

At the bottom of the normal settings click Advanced to show all options.

Near the bottom of the page under the System category disable Use hardware acceleration when available.

hardware acceleration google chrome

Microsoft Edge

Microsoft Edge might be using Adobe Flash to play videos on YouTube; disabling it can cause better playback.

Open Microsoft Edge and click the three-dot icon in the upper right. Then select Settings.

In the settings menu select the Advanced tab and turn off the slider for Use Adobe Flash Player.

hardware acceleration microsoft edge

System Issues

An issue with your Windows installation or internet browser could cause YouTube videos to not play properly. We recommend using to automatically find and resolve many of the common issues that can stop YouTube from loading.

Advanced System Repair’s Privacy Traces will find and remove tracking cookies that can be used to identify your computer on websites.

advanced system repair

Use the Junk Files finder to remove the junk and cache files that can clog up your web browser and stop videos from playing.

Malware can hijack your connection and block websites from working properly. Use Advanced System Repair Malware Threats to find and remove these from your computer.

Disable Ad Blockers and other Extensions

Some add blockers will aggressively stop adds from playing and could inadvertently stop YouTube. If videos won’t play or refuse to load, we recommend disabling your ad blockers to see if that helps.

Google Chrome

Go to www.youtube.com

In the Upper right corner click the icon for your ad blocker.

Select to Pause on this site, or another option depending on what ad blocker you are using.

Remove Extensions

It’s possible a malicious Chrome Extension is interfering with your connection. Try removing third-party extensions.

Open Google Chrome

In the Omnibox go to chrome://extensions/ to access your extension options.

Remove any extensions not installed by Google.

Clear Cache and Cookies

The browser cache is all the temporary files downloaded by your web browser in the course of normal browsing. Cookies are little files left on your computer by websites to help them identify you and save your settings. Or you can use Advance System Repair do this automatically.

Google Chrome

Open Google Chrome.

Open your settings by going to the three-dot menu in the upper right corner and select Settings.

At the bottom of the normal settings click Advanced to show all options.

Under Privacy and Security click Clear browsing data.

Change the time range to All time and click Clear data. Note: this will sign you out of most websites.

Microsoft Edge

Open Microsoft Edge and click the three dot icon in the upper right. Then select Settings.

Under Clear Browser Data click Chose what to clear.

Make sure Cookies and saved website data and Cached data and files are checked and click Clear. Note: this will sign you out of most websites.

Sign Out of Google

Sometimes, being signed into your Google account can cause playback issues in YouTube.

Go to www.youtube.com

Click on your user icon in the upper right of the webpage.

Click on Sign out.

See Also: 5 Ways to Download YouTube Videos