What to Do if YouTube Does Not Work on Google Chrome

What to Do if YouTube Does Not Work on Google Chrome

/ Sedfrey Galope

Both YouTube and Chrome are platforms from Google, however this does not mean that they work perfectly all the time. There might be instances that YouTube would not work on Google Chrome, but will work with other browsers. In this case, the issue is isolated to Chrome.

What Causes YouTube Not to Work with Chrome?

There are several reasons for YouTube not to work with Chrome. If you happen to experience it, you have to address the following:

  • Internet Service Provider problems
  • Corrupted local data in Chrome
  • Disabled JavaScript
  • Incompatible extensions installed in Chrome

What to Do If YouTube Does Not Work with Chrome

Before anything else, make sure that YouTube is only not working in Chrome. Try to open YouTube using other browsers, and if YouTube works, you have isolated the problem to Chrome alone. If this is the case, then proceed with the following troubleshooting methods:

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First Method – Make Sure Chrome is Updated

Google Chrome normally updates itself in the background whenever it is closed and reopened. However, if you want to make sure that you have the latest update, you can do it manually.

  1. Open Google Chrome and click on the 3 vertical dots located on the upper right corner of the browser. Click on “Help” and click “About Google Chrome”
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  1. If you have the latest version already, it will tell you that your Google Chrome is up to date. However, if there’s an available update it will inform you to restart Chrome in order for it to install the update.
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  1. After making sure you have the latest version of Google Chrome, go to YouTube.com to confirm if the issue has been fixed. However, if you already have the latest update and still is having issues with YouTube, continue with the next method.

Second Method – Force Close Chrome Through the Task Manager

Simply closing Chrome by clicking the “X” or close button on the upper right corner of the browser may not be enough. Chrome can also run in the background which means it will not close entirely. Follow these steps to make sure that Chrome has been closed completely.

  1. Open the Task Manager by pressing the “ctrl + shift + esc” keys and look for Google Chrome. Once you find Chrome, click on “End Task” on the bottom right corner of the Task Manager to force close Chrome.
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  1. Relaunch Chrome, go to YouTube.com and confirm if the issue has been fixed.

Third Method – Make Sure JavaScript is Enabled

If the JavaScript on Chrome is not enabled, Chrome will not be able to support video playback. Follow these steps to enable JavaScript on Chrome.

  1. Open Google Chrome, click on the 3 vertical dots on the upper right corner of Chrome and click “settings”
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  1. In settings, scroll down and click on “Site Settings”
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  1. In the Site Settings, click “JavaScript” and make sure that the “Site Can Use JavaScript (Recommended)” is selected.
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  1. Once JavaScript has been enabled, restart Chrome and check if YouTube is already working.

Fourth Method – Clear the Cache and Cookies of Google Chrome

By clearing the cache and cookies of Chrome, you are deleting all the saved data in Chrome. These cache and data may include those that are corrupted that may have been preventing YouTube from working in Chrome.

  1. Click the 3 vertical dots in Chrome and click “settings”
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  1. Go down to Privacy and Security and click “Clear Browsing Data”
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  1. Put a check on “Cookies and other site data” and “Cached images and files” and click “Clear Data”
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  1. Restart Google Chrome and open up YouTube to check if the issue has been fixed.

Fifth Method – Reset Google Chrome

By resetting Google Chrome, you are setting it back to its default settings. This means you will lose everything that you have customized in Chrome including the homepage, extensions, pinned tabs and themes.

  1. In Google Chrome, click on the 3 vertical dots and click “settings”
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  1. In the settings window, scroll all the way down to the bottom and click “Restore settings to their original defaults” under Reset and Clean up.
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  1. In the next window, click “Reset Settings” to complete the steps. Restart Chrome and check if YouTube is already working.
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Sixth Method – Reinstall a Fresh Copy of Chrome

In most cases, downloading and installing a fresh new copy of Google Chrome does the trick. The currently installed Chrome in your computer may be corrupt which prohibits you from accessing YouTube.

  1. Press down the “Windows” and “R” keys to bring up the run line command and type “appwiz.cpl” and press “enter”
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  1. Look for Google Chrome in the list of programs in Programs and Features and click “Uninstall”
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  1. Once Chrome has been removed, download the latest installer of Chrome by clicking here.
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  1. Install Google Chrome per usual and once the process is complete, open YouTube and confirm if the issue has been fixed.

Final Thoughts

Chrome and YouTube are products that are made by Google. 99.9% of the time, these two products work seamlessly. However, if ever you encounter YouTube not working with Chrome, the methods above should be helpful in fixing the problem.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. As a result, he is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.