Fixing the Windows Update Error 0x80080005

Fixing the Windows Update Error 0x80080005

/ Sedfrey Galope

The speed and security of Windows 10 are heavily reliant on Windows Updates, particularly the significant upgrades that improve system stability.

Even if you wish to skip updates, you won’t be able to because Windows Updates are required. As a result, you will undoubtedly encounter a large number of windows update error codes. One example is the Windows update error 0x80080005.

Getting a Windows update error is nothing new to most users. Some quickly disappear by restarting the PC, while others require more troubleshooting.

Although not all mistakes are the same, a few keep reappearing for a set of users with various system configurations.

windows update error 0x80080005 1

In particular, Windows Update Error Code 0x80080005 has proven challenging to crack, prohibiting upgrades every time you check for new versions.

A large number of customers have reported the update problem 0x80080005. This can be a significant issue, and while we’re on the subject of this issue, here are some other issues that users have reported:

  • 0x80080005 – 0x90017 error: Provides fewer details. You should be able to resolve the issue with one of our methods.
  • 0x80080005 Microsoft Store error: can sometimes display when you visit the Microsoft Store
  • Windows Update error code 0x80080005: This error can happen in all Windows operating system versions.

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Possible Causes and Fixes of the Windows Update Error Code 0x80080005

Antivirus or other security software obstructing the Background Intelligent Transfer Service (BITS) is the most common cause of Windows Update error code 0x80080005. Background Intelligent Transfer Service (BITS) is essential to Windows 10, allowing the system to download and save files without causing issues with the network. Whenever a user experiences Windows update error 0x80080005, the System Volume folder is inaccessible to the system security descriptors.

Therefore, it is advisable to temporarily disable your third-party antivirus software and then update Windows to see if that fixes the problem.

If disabling your antivirus software does not resolve the Windows Update error code 0x80080005 issue, try to run the Windows Update troubleshooter. The Update troubleshooter, however, does not guarantee that the problem will be resolved.

Resetting the SoftwareDistribution and catoot2 directories, doing a DISM health scan, and running an SFC scan are other recognized ways to repair the Windows Update error code 0x80080005 problem effectively.

The most prevalent reasons for the Windows Update problem 0x80080005 are listed below.

It’s also crucial to understand why specific Windows Update issues, particularly the error code 0x80080005, arise, as some of them can be prevented. The following are the fundamental causes for this:

  • The Windows Update components are not working correctly — When you run a Windows Update, various services in your system are triggered. If they aren’t running correctly, the error code 0x80080005 appears. Fixing the Windows Update components may help improve the experience in no time.
  • The Windows Update service is down — While this is one of the less likely explanations, it has happened before and can be annoying. You may always go to Microsoft’s update page and click the Upgrade Now option, or you can download and utilize the Media Creation Tool to update.
  • System files that are missing or corrupt — As you might expect, system files are critical to the proper operation of your device. If any or all of them are corrupted or removed for any reason, Windows Update will fail miserably. A method for repairing corrupt system files is shown below.
  • An antivirus program is blocking updates — Some antivirus programs are renowned for stopping certain services, and if they start messing with your Windows Update, everything may get messy. Although this is not an everyday event, you should be aware of the risk.

Although there are many other possibilities, we’ve included the most common ones. However, the part below will assist you in resolving the error code 0x80080005.

To help you, we’ve made a list of solutions that should be beneficial in dealing with this problem.

Troubleshooting Methods for the Windows Error Code 0x80080005

Our troubleshooting methods are straightforward to follow and contain screenshots to guide you through the procedure.

Run the Windows Update Troubleshooter

The Windows Update Troubleshooter utility is one of the reasons Windows 10 is one of the most popular operating systems. Windows 10 includes a built-in troubleshooting tool to assist you in resolving Windows Update difficulties, looking into Windows update components, and more.

Try to remove Windows update error 0x80080005 by utilizing this tool.

Follow these steps to run Windows Update Troubleshooter to resolve problems with Windows Update:

  1. Press the “Windows” key on your keyboard and press “R.” This will open a small window where you can type “control update” in the run command window.
run control update
  1. When a new window opens, click “Troubleshoot” and “Additional Troubleshooters.
additional troubleshooters
  1. Next, click “Windows Update” and “Run the Troubleshooter.”
run windows update troubleshooter
  1. At this point, the troubleshooter will automatically scan and fix errors in your PC. Once done, you can reboot and check if you are experiencing the same error.
windows troubleshooter complete

See if the steps above can altogether remove the Windows update error 0x80080005. If not, try the following method.

Restart the Windows Update Services to Fix Windows Update Error 0x80080005

Another reason you can be getting Windows 10 Update Error 0x80080005 is if your Windows Update Services aren’t working correctly. This can be fixed by restarting the service.

  1. Open the command prompt by hitting the “Windows” key on your keyboard and then pressing “R.” Type “command prompt” in the small window pop-up. Get an elevated command prompt access by pressing the “shift + ctrl” keys and hitting “enter.”
control find cmd
  1. You will next see the command prompt. You need to enter a series of commands one by one. Be sure to hit “enter” after each command you type to stop the running services.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

net stop commands
  1. Once the services stop, you can restart by entering the following commands one at a time.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

4. Exit the command prompt, then reboot your PC.

5. Restart your Windows Update Services to see if these steps can fix Windows update error 0x80080005.

Perform the Windows System File Checker (SFC)

System File Checker or SFC is another excellent tool that you can use to fix Windows Update error 0x80080005. To do an SFC scan for and improve corrupt drivers or find missing files, you can use a free application with the Windows operating system.

To use Windows SFC to scan your machine, follow these steps.

  1. Launch the command prompt. Press the “Windows” key, press “R,” and type the command prompt. Get an elevated command prompt access by holding down the “ctrl and shift” keys together and hitting enter. Click “OK” on the next window to grant administrator permissions.
control find cmd
  1. In the command prompt window, type the following commands “sfc /scannow” and hit “enter.” Wait for the SFC to complete the scan and restart the computer. Once done, run the Windows Update tool to check if the issue has been fixed.
sfc scannow
  1. After performing the above steps, move on to the next steps.

Use the Windows Deployment Image Servicing and Management Tool (DISM Tool)

The DISM application is used to check for and fix errors with the Windows Imaging Format, which might cause system file issues. It is another good tool to use when troubleshooting any windows update errors.

  1. Press the “Windows” key and then press “R.” A small window will appear where you can type “CMD.”
  2. The command prompt window will open, type in “DISM.exe /Online /Cleanup-image /Restorehealth” and then press “enter.”
dism restorehealth
  1. DISM utility will start scanning and fixing errors, such as fixing corrupted files or updating outdated drivers. Once completed, restart your PC. Open the Task Manager to see if the error persists.

Perform a Check Disk

The Windows Check Disk application can scan and fix your hard disk to check for possible errors. This process may quickly fix error 0x80080005 on Windows 10. Although this tool may take a long time to complete, depending on how many files are saved on your hard drive, it can be valuable in preventing more serious issues.

  1. Open the command prompt by pressing the “Windows” key on your keyboard and then press “R.” Next, type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.
control find cmd
  1. Type the “chkdsk C: /f command” and hit Enter (C: with the letter of the hard drive you want to scan).
chkdsk command
  1. Wait for the check disk to complete and restart your computer. Once you get your laptop back, check to confirm if this has solved the issue.
downloading windows updates

Once all the updates have been installed, try to see if the issue has finally been resolved. If not, continue to the next step.

Use the Windows Creation Tool to Perform an In-place Upgrade

An in-place upgrade is another fantastic technique to fix error 0x80080005 on Windows. This can be a lengthy procedure, but you will no longer have to suffer from the update problem if done correctly.

If you perform an in-place upgrade, it will push Windows 10 to update from the ground up without affecting any of the PC’s contents. You can use the Media Creation Tool to upgrade to Windows 10.

  1. Download the Media Creation tool and open it.
download media creation tool
  1. Choose Upgrade this PC now and click on Next.
upgrade this pc now
  1. The setup will take some time to prepare the necessary files to perform an upgrade. Once done, select the download and install updates. Click Next.
windows setup downloading windows page
  1. Once the download is finished, follow the instructions on the screen.
  2. Once you arrive at the Ready to Install window, choose the option Change What to keep.
  3. Select, keep personal files and apps and click on Next.
keep personal files
  1. Complete the installation procedure by following the instructions displayed on the screen.

This update process will allow your PC to have the latest Windows 10 version.

Start the Windows Update Properties Manually

This next step will let you know if your Windows Update Service is running or not. If this service is disabled, Windows 10 will not be able to commence the update.

  1. Hold down the “Windows” key and press the letter “R,” and type in “services.msc” in the run command window.
run services msc command
  1. In the “Services” window, look for the “Windows Update” service, right-click and click on “Start.”
start the windows update service
  1. To make sure that the “Windows Update” service runs automatically, right-click on the “Windows Update” service once again and click “Properties.”
open windows update properties
  1. In the next window, click on “Startup Type,” select “Automatic,” and then click “OK.” Once done, restart the computer and verify if these steps fixed the issue.

This step is crucial as it will ensure that all the required services are enabled for the Windows update to work correctly. Also, be sure to click restart to see if it fixed the error 0x80080005 on the Windows error.

Temporarily Disable Third-Party Antivirus Software

Sometimes 3rd, party antivirus programs can cause friction with your Windows update process. Therefore as part of the troubleshooting process, you need to disable the application temporarily. You still have the Windows Defender Firewall even when you disable this software. This is a built-in Windows security antivirus solution that ensures protection for your PC.

To disable 3rd party software, double-click on the antivirus icon. Every antivirus app is different, so you must follow on-screen instructions to disable it. Otherwise, you can also contact support to ask for help in disabling the antivirus.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. He is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.