Many users face the issue of no audio and sound in their Windows 10 system. This problem often occurs after you have upgraded the system from its previous version to a new one.
If you are facing this kind of issue, you need not panic. Audio or sound issues are easy to solve with our guide. We have given seven simple fixes from which you can use anyone that works for your system.
Note: we have a detailed guide that deals with more specific HDMI audio issues.
Check Your Speaker Settings
Here are the steps to check the speaker settings:
In the right bottom corner of the desktop, you can find the icon for sound. Right-click on it and choose Playback devices in the window that opens.
Check whether there is a tick in green color against the speakers under the Playback tab. This green colored tick denotes the speakers remain as the primary default device for audio playback.
If the speakers are not set as default, you have to click the speakers and choose Set Default option and press the OK option. Test whether the sound issue has resolved.
If the sound issue persists even after setting speakers as the default device for playback, you need to test with different audio formats. Click on ‘Speakers,’ and then on ‘Properties‘ option.
Choose ‘Advanced tab‘ and in the Default Format section, choose another bit depth and sample rate and click on Test.
Keep repeating this method until you get a format that solves the issue. Click on the OK option. If not, move on to our next solution.
Uninstall and Re-install Audio Drivers
No sound issues can occur if the sound driver is corrupted, removed, or incompatible with your Windows 10 system. You have to uninstall the audio driver using the following steps:
Press the Windows key and the X key simultaneously. This will open the menu for quick access.
Click on,’Device Manager‘
Expand the Sound, game and video controllers present under Device Manager. Use right-click on the sound card. Choose the Uninstall option.
If you are prompted to confirm the uninstall command, check the box with ‘Delete the driver software for this device‘ and choose OK.
Now restart the computer to find out whether the sound issue is resolved. If this does not rectify the problem, move on to our next step.
Check out our full guide on How to Update Drivers in Windows 10.
Update Audio Driver
If experimenting with different sound formats and uninstalling your audio driver didn’t bring back your sound in Windows 10, it’s likely that you’re using the wrong audio driver.
Using an incompatible audio driver may also cause the issue. You can update the driver manually or by the automatic method.
Manually Update Drivers
Visit the manufacturer’s official website and find the recent and appropriate driver for the sound card in your system and the Windows 10 variant you have.
Automatic Driver Updates
You can also use software like ‘Driver Easy’ to update the driver. This tool will identify your system and choose the right driver for the Windows 10 variant and sound card you possess and install the driver on your system correctly.
Turn Off Audio Enhancement
For the sound card to work correctly, the audio enhancement feature is necessary. But this can obstruct the performance of the driver. So you have to turn off the enhancement by following the steps below:
Press both R and Windows key simultaneously and type Control in the search box. Now press Enter key.
Under the Large Icons choose the Sound option.
Under the playback tab in the sound option, choose the default device and right-click on it. Choose Properties in the drop-down menu that appears.
Choose the Enhancement tab and tick the ‘Disable all sound effects’ tab present.
Check whether the sound has returned. If the sound issue persists, choose to cancel in this option and repeat steps 2 and 3 with the other default device and try again.
Fix Realtek Audio
Changing the Realtek audio driver can also solve the sound issue. Here are the steps for this solution:
Click on the ‘Start’ menu and type ‘Run’ in the search box. You will find the ‘Run’ dialog box displayed on the desktop.
See Also: Windows 10 Search not Working
In the Run box, type devmgmt.msc and click on OK to open the Device Manager.
Expand the ‘sound, video and game controllers’ under device manager. Use the right-click option on the Realtek sound card. You will see a pop window with a context menu. Choose the Uninstall option.
Check the box beside, ‘Delete the driver software for this device’ and choose OK.
To make the changes effective, you have to reboot the system. Once the system restarts, it will reinstall the Realtek driver.
Check the Audio Troubleshooter
You can also resolve the issues in the Windows 10 operating system itself. The inbuilt troubleshooter feature in Windows 10 can help to identify the audio or network issues you face with the upgraded operating system version.
Here are the steps for this solution:
In sound icon present in the taskbar, use right-click and choose ‘Troubleshoot sound problems’ option from the sound icon menu. The troubleshooter feature will be activated. It will scan the audio automatically and identify any errors present.
If the troubleshooter identifies a problem, it will send you a notification or try resolving it automatically if possible. If it does not fix the issue automatically, it will inform you about the problem in detail and help you follow the steps to resolve it on your own. If it does not find any visible fault, it will just say that the device did not identify any issues and provide you with other options.
If the troubleshooter indicated an unplugged audio device, you have to check the connection between speakers and the physical link. You need to verify the link for proper connection.
Restart the Audio Services
In some cases, a disabled audio device may cause the sound and audio issues. In such a situation, you have to disable the audio services and re-enable them. Here are the steps involved:
Press Windows key and R key to open the Run feature.
Type the letters, “service.msc” to help launch the ‘Services‘ option.
Select Windows Audio service and ensure the status of the service as ‘Running.’ You can also right-click on the ‘service‘ option and use the ‘Start‘ feature from the menu for initiating the service.
You have to restart the system to fix any issues. You need to use the right-click of the mouse on the service and choose ‘Stop’ for disabling the service.
Now right-click again and choose ‘Start’ option to make the service function.