How to Fix Audio Service is not running on Windows

How to Fix Audio Service is not running on Windows

/ Shayne Sherman

The Windows Audio Service is not running error is fairly common for many windows users. It causes the computer to function without audio. This means when you play media on your computer you won’t hear any sound on your speakers or through your headset. Sometimes, you may also get an error message signaling you that there is a problem with your audio services.

Using a computer without audio is difficult especially if you are going to use it to play media contents with audio. This problem may be due to a corrupted audio driver, outdated drivers, or even faulty sound cards or speakers. Thankfully a problematic Windows audio can easily be fixed with just a few steps. Sometimes, you only need to adjust audio related services settings or update the audio driver.

To help you fix the audio services problem, follow the guides below.

Method 1: Increase or decrease the volume of your computer

The simplest way to fix this issue is to try increasing the volume of your computer and the sound device. It may be just a minor glitch with the operating system.

Step 1: Click the Windows audio speaker logo on the taskbar.

Speaker logo

Step 2: Try increasing or decreasing the volume using the slider

Volume Slider

Try playing music or video to check if the issue is fixed. If not, proceed to the method below

Method 2: Use Third Party System Repair Tool (RESTORO)

Restoro is a program that analyzes your computer and automatically repairs issues on your PC that may cause the error “Audio Service is not running”.

Follow the steps below on how to download and use Restoro on your computer.

NOTE: These steps will require you to temporarily deactivate your anti-virus to prevent it from interfering with Restoro.

Step 1: Download and Install Restoro for free


Step 2: Accept the license terms agreement by checking the “I Accept the EULA and Privacy Policy” to continue.

Step 3: After installing restoro, it will automatically scan your computer for the first time.


Step 4: You can view the details of the scan by expanding the “Details” tab.

Step 5: To fix the issues found, expand the “Recommendation” tab and choose between “Clean” and “Ignore”

Step 6: Click on “Clean Now” at the bottom part of the program to begin fixing the issue.

Check if Windows audio services error is now fixed. If not you can try the next steps.

Method 3: Check your audio drivers

Your computer needs sound drivers for it to play sounds. Sometimes these audio drivers get corrupted or become outdated which causes the error. Follow the steps below to update your sound driver.

Step 1:  Press on Windows key + S and search for “Device Manager

Device Manager

Step 2: Open device manager

Step 3: Look for Audio Inputs and outputs and expand it

Step 4: Right click on speakers and select properties

Speakers Properties

Step 5: Go to driver tab and click uninstall

Uninstall Driver

Step 6: Reboot your computer and Windows will automatically install the new audio driver for you

Check if the audio services error is resolved, sometimes you also need to consider that you did the latest Windows update. In some cases, for some users, they may need to update game controllers drivers to ensure that they are working correctly.

Method 4: Check Audio Components

You can also try to check your audio service components to see if is working correctly.

  1. Right-click on the Windows logo key to open the Run dialog box.
  2. Type msc and hit Enter.
  3. Locate and click Windows Audio service.
  4. Next, right-click on the service and choose Properties (you can also double click on it directly to open the Windows Audio Properties window).
  5. Shift to the Dependencies tab. You need to expand to see all the components under This service depends on the following system components.
  6. Make sure all the components are Started and Running in the services.msc.
  7. Restart the Windows Audio services and reboot PC.

Method 5: Restart Windows Audio Service

Step 1: Press on Windows key + R. Or right-click the Windows logo and click on Run.

Step 2: Type “services.msc” and click ok


Step 3: Look for Windows Audio service

Step 4: Right click on it and select Restart

Restart Windows Audio

Step 5: Find Windows Audio Endpoint Builder

Step 6: Right click on it and select Restart

Restart Windows Audio Endpoint Builder

Step 7: Look for Plug and Play and right click on it

Step 8: Select Restart

Restart Plug and Play

Step 9: Check if Audio Service is not running error is fixed

Method 6: Use Windows Troubleshooter

Step 1: Press Windows key + S and search for “Control Panel

Control Panel

Step 2: Open Control Panel

Step 3: On the search box type “Troubleshooting


Step 4: Click on troubleshooting

Step 5: Select Hardware and Sound

Hardware and Sound

Step 6: Select Playing Audio

Playing Audio

Step 7: A menu will pop up, click next

Next button

Step 8: Wait for the scan to finish and follow the guide on the troubleshooting wizard

Detecting problems

Method 7: Add the Audio Services Manually
Another way that you can try is to set up and enable audio service manually.

Step 1: Press Windows + R and type Command Prompt. Right-click and choose open as an administrator.

Step 2: Enter the following commands and press enter:

net localgroup Administrators /add networkservice

net localgroup Administrators /add localservice

Step 3: After these commands are processed successfully, restart your system.

Once you have tried changing local account configurations or changing local account sytem account, you can also try logging out and logging in your Windows user account.

the problem could be due to a faulty sound card. Have your computer checked on the nearest service center and replace your sound card.

Shayne Sherman
Meet the author

Shayne is an expert at all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. He also enjoys spending time with his family, including his English bulldog, Fergie as well as entertaining at his home theater.