The Audio Service is not running error is fairly common in windows. It causes the computer to function without audio. This means when you play media on your computer you won’t hear any sound on your speakers or through your headset.
Using a computer without audio is difficult especially if you are going to use it to play media contents with audio. This problem may be due to corrupted drivers, outdated drivers, or even faulty sound cards or speakers.
To help you fix the problem, follow the guides below.
Method 1: Increase or decrease the volume of your computer
The simplest way to fix this issue is to try increasing the volume of your computer. It may be just a minor glitch with the operating system.
Step 1: Press on the speaker logo on the task bar
Step 2: Try increasing or decreasing the volume using the slider
Try playing a music or video to check if the issue is fixed. If not, proceed to the method below
Method 2: Use Third Party System Repair Tool (RESTORO)
Restoro is a program that analyzes your computer and automatically repairs issues on your PC that may cause the error “Audio Service is not running”.
Follow the steps below on how to download and use Restoro on your computer.
NOTE: These steps will require you to temporarily deactivate your anti-virus to prevent it from interfering with Restoro.
Step 1: Download and Install Restoro for free
Step 3: After installing restoro, it will automatically scan your computer for the first time.
Step 4: You can view the details of the scan by expanding the “Details” tab.
Step 5: To fix the issues found, expand the “Recommendation” tab and choose between “Clean” and “Ignore”
Step 6: Click on “Clean Now” at the bottom part of the program to begin fixing the issue.
Method 3: Check your drivers
Your computer needs sound drivers for it to play sounds. Sometimes this drivers get corrupted or becomes outdated which causes the error. Follow the steps below to update your sound driver.
Step 1: Press on Windows key + S and search for “Device Manager”
Step 2: Open device manager
Step 3: Look for Audio Inputs and outputs and expand it
Step 4: Right click on speakers and select properties
Step 5: Go to driver tab and click uninstall
Step 6: Reboot your computer and Windows will automatically install the new driver for you
Check if the audio service is not running error is resolved, If not go to the next method.
Method 4: Restart Windows Audio Service
Step 1: Press on Windows key + R
Step 2: Enter “services.msc” and click ok
Step 3: Look for Windows Audio service
Step 4: Right click on it and select Restart
Step 5: Find Windows Audio Endpoint Builder
Step 6: Right click on it and select Restart
Step 7: Look for Plug and Play and right click on it
Step 8: Select Restart
Step 9: Check if Audio Service is not running error is fixed
Method 5: Use Windows Troubleshooter
Step 1: Press Windows key + S and search for “Control Panel”
Step 2: Open Control Panel
Step 3: On the search box type “Troubleshooting”
Step 4: Click on troubleshooting
Step 5: Select Hardware and Sound
Step 6: Select Playing Audio
Step 7: A menu will pop up, click next
Step 8: Wait for the scan to finish and follow the guide on the troubleshooting wizard
If you have done all possible fix to the problem, the problem could be due to a faulty sound card. Have your computer checked on the nearest service center and replace your sound card.