WhatsApp Web Not Working? Repair Guide

WhatsApp Web Not Working? Repair Guide

/ Andrew Holdeman

Like many programs and software, WhatsApp Web has dozens of instances where users face a WhatsApp Web issue while performing simple tasks. You’re most likely on this page because you have problems with your WhatsApp account or even the inability to use WhatsApp messenger.

These problems can range from incompatible browsers, internet connections, and even mobile network settings that will affect why you can’t get WhatsApp Web Working Smoothly.

First Steps to take to Fix WhatsApp web

With WhatsApp Web not working, users are most likely aware of needing an internet connection in the first place. The wise thing to do that might save you time is to check your network settings app on your operating system.

The next reasonable step is to go online and check the server on the WhatsApp web page if the connection seems strong and established. It is not uncommon for servers to go down briefly when extensive updates are being made to the program.

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Check for Browser Updates

Your browser compatibility can have a lot to do with WhatsApp Web not working, and it could make it impossible to download WhatsApp. You’ll need to visit the update history and notifications to ensure your browser data is at the latest version.

First, go to your browser settings menu icon, usually found at the top of the screen where the separate tabs are located. Depending on your browser’s select settings, these icons usually appear as three vertical dots or three horizontal lines.

chrome settings

After clicking the icon, many options should pop up underneath. There’s a “Help” suggestion; clicking that should lead you to more tools. One of those will say “about…” followed by your browser name.

about google chrome
chrome version

Clicking the “about” your browser option will take you to a diagnostic page about your browser’s features, such as appearance and browser reset options. If your browser is fully updated, you’ll have to try another option.

Why is WhatsApp Freezing?

Following the same steps in the images above, you should be able to locate your browser history. A typical browser issue can be a backup or a surplus of cookies. Cookie and data clean-up can help resolve WhatsApp Web and other site data issues.

When cookie errors pop up, it usually means corrupted browser cookies. You can safely go through and clear browsing data using CC Cleaner.

ccleaner app

Reset Your Browser

Like erasing browser history, resetting your browser can help change custom personal settings to their default settings. Doing that can help WhatsApp work more fluently with its processes on your internet connection.

Go to your settings menu button and click on “about..” followed by your browser.

reset and cleanup

Google Chrome, Microsoft Edge, and Windows both have features in their settings that allow for a reset and cleanup. This doesn’t only clear your browsing data but broken cached images and other browser unwanted data.

chrome reset settings

Using Incognito Mode

chrome incognito mode

Applying the option to utilize incognito mode, a new private Window can help prevent certain cookies and other forms of data from affecting how WhatsApp functions. Using and surfing a standard browser, instead of a new incognito Window, will possibly keep caches, documents, and site data.

Authorizing Bypass for WhatsApp

Sometimes, your default settings for your firewall will not allow programs like WhatsApp Web to load on your computer. You can go to the menu of your operating system on the home screen and look at the security option.

When a program is actively being blocked by your firewall while trying to load it, your security diagnostics will show the active prevention; you should be able to use your mouse to click on “enable bypass” to authorize the WhatsApp Web page.

Internet Troubleshooter

If you are experiencing internet explorer problems or issues with any sort of browser, you should be able to go to your settings to find an Internet troubleshooter. Troubleshooter usually involves step-by-step solutions to frequent problems users experience with most browsers, WiFI connection, reset network settings, incognito window, and clearing browsing history.

Each variable can affect your functions with WhatsApp messages and overall connection to the WhatsApp server.

Switching Off your VPN Service

The client software for VPN and other limited connections can cause major or minor problems, including Wi-Fi connection problems, with how WhatsApp works and will receive messages

So another step to take can be shutting off your VPN before you open WhatsApp Web. First, go to your browser’s settings and click on system.

chrome switching off vpn

Above, you’ll see that clicking on the system option in your settings will give you a select log that mentions proxy settings.

After you click on the option to view your proxy diagnostics, you will see the availability to switch all your VPN settings to on or off.

disabling proxy settings
disabling windows vpn

Shut the “Allow VPN While roaming” off and try to run the WhatsApp App on your desktop.

WhatsApp on my Mobile Device

While on your mobile data device, try to turn Airplane mode off. Androids and iPhones have a similar feature where you can pull the tool tab from the top of the screen by dragging it down with your finger.

airplane mode android

The Airplane mode will always have the plane icon on it, and surround it with options such as Bluetooth, managed Wi-Fi Network, and mobile data.

WhatsApp Web not working can be caused by issues with your internet connection. Turning airplane mode on and off is an easy way to reset the connection since WhatsApp is an extension of your device.

Please note that resetting network settings on your devices only affects the outdated version of WhatsApp. The current version does not matter if your phone has a stable internet connection.

Frequently Asked Questions

How do you Clear Data on WhatsApp Web?

The primary data source with WhatsApp lies with only your messaging and imagery sent or saved that is still viewable when you log in to your account.

Go to your settings in the basic tab and select chats. You should see an option to clear your chat history. Choosing that will clear your data and help it run and function smoothly.

If I Reset Settings, will it Fix Whatsapp Web not working?

Resetting your desktop settings can do many things for software that runs on your PC and maybe even help you function with the WhatsApp web page. It might also take down restrictions when deciding to reset your features back to default.

These restrictions may include your firewall, browser usage, and network compatibility.

Can I use WhatsApp Web on Google Chrome Browser?

Yes, you can use and download WhatsApp from the google play store. WhatsApp Web has the same general functionality across all operating systems, with no added restrictions separate from one another.

How does a WhatsApp Web QR Code Work?

When you have multiple devices that can access your WhatsApp Web account, your QR code makes it much easier to access.

The QR code will pop up as an option to select when you access WhatsApp Web. When you want to log into your account, you can easily choose to scan the QR code on your desktop with your cellular device using the photo option.

Andrew Holdeman
Meet the author

Andrew is highly experienced with many writing platforms and automation systems. He has spent over 6 years sculpting content and troubleshooting for various companies. He also enjoys to spend time with his family and his fiancé, while pursuing a thriving and active lifestyle.