[Solved] WhatsApp Web Not Working? Repair Guide

Like many programs and software, WhatsApp Web has dozens of instances where users face a WhatsApp Web issue while performing simple tasks. You’re most likely on this page because you have problems with your WhatsApp account or even the inability to use WhatsApp messenger.

These problems can range from incompatible browsers, internet connections, and even mobile network settings that will affect why you can’t get WhatsApp Web to work smoothly.

First Steps to take to Fix WhatsApp web

With WhatsApp Web not working, users are most likely aware of needing an internet connection in the first place. The wise thing to do that might save you time is to check your network settings app on your operating system.

The next reasonable step is to go online and check the server on the WhatsApp web page to see if the connection seems strong and established. It is common for servers to go down briefly when extensive updates are being made to the program.

Check for Browser Updates

Your browser compatibility can have a lot to do with WhatsApp Web not working, and it could make it impossible to download WhatsApp. You’ll need to visit the update history and notifications to ensure your browser data is at the latest version.

First, go to your browser settings menu icon, usually found at the top of the screen where the separate tabs are located. Depending on your browser’s select settings, these icons typically appear as three vertical dots or three horizontal lines.

After clicking the icon, many options should pop up underneath. There’s a “Help” suggestion; clicking that should lead you to more tools. One of those will say “about…” followed by your browser name.

Clicking the “about” your browser option will take you to a diagnostic page about your browser’s features, such as appearance and browser reset options. If your browser is fully updated, you’ll have to try another option.

Why is WhatsApp Freezing?

Following the same steps in the images above, you should be able to locate your browser history. A typical browser issue can be a backup or a surplus of cookies, and cookie and data cleanup can help resolve WhatsApp Web and other site data issues.

When cookie errors pop up, it usually means corrupted browser cookies. You can safely go through and clear browsing data using CC Cleaner.

Reset Your Browser

Like erasing browser history, resetting your browser can help change custom personal settings to their default settings. Doing that can help WhatsApp work more fluently with its processes on your internet connection.

Go to your settings menu and click “about..” followed by your browser.

Google Chrome, Microsoft Edge, and Windows both have features in their settings that allow for a reset and cleanup. This doesn’t only clear your browsing data but broken cached images and other unwanted browser data.

Using Incognito Mode

Applying the option to utilize incognito mode, a new private Window can help prevent certain cookies and other forms of data from affecting how WhatsApp functions. Using and surfing a standard browser instead of a new incognito Window will possibly keep caches, documents, and site data.

Authorizing Bypass for WhatsApp

Sometimes, your default settings for your firewall will not allow programs like WhatsApp Web to load on your computer. You can go to the menu of your operating system on the home screen and look at the security option.

When a program is actively being blocked by your firewall while trying to load it, your security diagnostics will show the active prevention; you should be able to use your mouse to click on “enable bypass” to authorize the WhatsApp Web page.

Internet Troubleshooter

If you are experiencing internet explorer problems or issues with any browser, you should be able to go to your settings to find an Internet troubleshooter. Troubleshooter usually involves step-by-step solutions to frequent issues users experience with most browsers, WiFI connection, resetting network settings, incognito windows, and clearing browsing history.

Each variable can affect your functions with WhatsApp messages and overall connection to the WhatsApp server.

Switching Off your VPN Service

The client software for VPN and other limited connections can cause major or minor problems, including Wi-Fi connection problems, with how WhatsApp works and will receive messages.

So another step to take can be shutting off your VPN before you open WhatsApp Web. First, go to your browser’s settings and click on system.

Above, you’ll see that clicking on the system option in your settings will give you a select log that mentions proxy settings.

After you click on the option to view your proxy diagnostics, you will see the availability to switch all your VPN settings on or off.

Shut the “Allow VPN While roaming” off and try to run the WhatsApp App on your desktop.

WhatsApp on my Mobile Device

While on your mobile data device, try to turn Airplane mode off. Androids and iPhones have a similar feature where you can pull the tool tab from the top of the screen by dragging it down with your finger.

The Airplane mode will always have the plane icon on it, and surround it with options such as Bluetooth, managed Wi-Fi Network, and mobile data.

WhatsApp Web not working can be caused by issues with your internet connection. Turning airplane mode on and off is an easy way to reset the connection since WhatsApp is an extension of your device.

Please note that resetting network settings on your devices only affects the outdated version of WhatsApp. The current version does not matter if your phone has a stable internet connection.

Frequently Asked Questions