How to Fix ERR_CONNECTION_RESET Error Message in Google Chrome

How to Fix ERR_CONNECTION_RESET Error Message in Google Chrome

/ Shayne Sherman

The ERR_CONNECTION_RESET message on your Chrome browser usually points out that there is something wrong with your network connection, and your browser is having problems connecting to the website you are trying to access.

There are a few reasons this kind of problem occurs on the Google Chrome browser, like slow or unstable internet connection, improper network settings, or faulty network drivers. Whatever the case is, we are here to help you out.

Today, we are going to show you a few methods that will fix the ERR_CONNECTION_RESET message on your Chrome browser.

Let’s get started.

Method 1: Reset Your Network Router.

The first thing you should do if you are having problems with Google Chrome is to check your network router. It is possible that your router has been running for a long period of time, and it needs a simple reset to get things back on the right track.

Now, to reset your network router, follow the steps below.

Step 1. Go to your network router and locate the power cable that is usually connected at the back of your router.

Step 2. After that, unplug the power cable and wait for 5-10 seconds to allow the router to cooldown.

Step 3. Lastly, put back the power cable on your router to turn it on again and wait for it to completely startup.

Once your router has fully started, go back to your web browser and try to access a few websites to see if the ERR_CONNECTION_RESET error message would still occur on your computer.

On the other hand, if you are still encountering issues with your internet connection after restarting your router. You can proceed to the next method below to try and fix the issue on your Chrome browser.

Method 2: Disable Proxy Servers on Windows.

Proxy servers on Windows can often create network problems on your computer, especially if it is not properly configured. Now, if you are not sure whether your computer has a proxy server setting, you can verify it by following the step-by-step guide below.

Step 1. On your computer, press on the Windows Key + S and search for Control Panel.

Step 2. After that, click on Open to start the Control Panel.

Control Panel

Step 3. Inside the Control Panel, click on Network and Internet.

Network and Internet

Step 4. After that, click on Internet Options.

Internet options

Step 5. Now, click on the Connections tab and select LAN Settings.

LAN settings

Step 6. Lastly, make sure that Use Proxy Server option is unchecked, then press OK to save the changes.

Use Proxy Server option is unchecked

After disabling the proxy server on your computer, restart it and go back to your web browser and try to access a website to see if you are able to connect to the internet already.

Method 3: Clear Your Browser’s Cache.

Browser’s cache is helpful for loading up websites that you always access faster. However, this cache can increase its size in the long run which can slow down your browser instead of making it faster.

To fix this, you should clear your browser cache at least once a month. Check out the steps below on how to clear your browsing cache.

Step 1. On your Desktop, find the browser that you are using and open it.

Step 2. Now, click on the button with three vertical dots at the top right corner of your screen.

Step 3. After that, click on Settings.

Step 4. Scroll down to the Privacy and Security tab and click on Clear Browsing Data.

Clear browsing data

Step 5. Lastly, change the Time Range to All Time and click on Clear Data.

Clear data

After clearing your browser’s cache, restart your computer and try to browse the internet for a few minutes to see if the ERR_CONNECTION_RESET error message would still occur on your computer.

Method 4: Perform Winsock Reset.

The Winsock Catalog on your computer handles all inbound and outbound requests from all the programs installed on your computer, like your browser. Now, it is possible that the Winsock Catalog on your computer got corrupted, which causes the ERR_CONNECTION_RESET message on your browser.

To fix this, you can try resetting the Winsock Catalog by following the steps below.

Step 1. On your computer, press on Windows Key + S and search for Command Prompt.

Step 2. After that, click on Run as an Administrator to launch the Command Prompt with administrative privileges.

Command Prompt

Step 3. Inside the Command Prompt, type netsh winsock reset catalog and hit Enter to begin the process.

netsh winsock reset catalog

Wait for the process to complete, then restart your computer. After your computer has restarted, go back to your web browser and try to access a few websites once again to see if the error message would still occur.

Method 5: Setup MTU on Windows.

For the last method, you can try checking your Maximum Transmission Unit settings on Windows. It is possible that the Maximum Transmission Unit configuration on your computer is not properly set, which causes the unstable and slow internet connection.

To check your MTU on Windows, follow the steps below to guide you through the process.

Step 1. On your computer, press on Windows Key + R to open the Run Command Box.

Step 2. After that, type ncpa.cpl and hit Enter to open the Network Connection tab.

ncpa.cpl

Step 3. Now, take note of the name of your current network as you need it for the next steps.

Network

Step 4. Press on Windows Key + R once again, type CMD and hit Enter to open Command Prompt.

cmd

Step 5. Inside Command Prompt, type:

netsh interface ipv4 set subinterface “Your Network Name” mtu=1472 store=persistent 

Step 6. Lastly, hit Enter to execute the command.

netsh interface ipv4 set subinterface “Your Network Name” mtu=1472 store=persistent

After that, exit the Command Prompt and restart your computer. Now, open your web browser again and try to access a few websites to see if the ERR_CONNECTION_RESET error message would still occur on your computer. Similar issues to this problem are: kernel security check failure, driver power state failure, DPC watchdog violation, and wifi doesn’t have a valid ip configuration.

This ends our guide on how to fix the ERR_CONNECTION_RESET error message on your Windows computer. If you find this article helpful, kindly share it to help others fix this specific issue on their computer.

Shayne Sherman
Meet the author

Shayne is an expert at all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. He also enjoys spending time with his family, including his English bulldog, Fergie as well as entertaining at his home theater.