How to Run Printer Troubleshooter on Windows 10

How to Run Printer Troubleshooter on Windows 10

/ Shayne Sherman

One of the best things about Windows 10 is it’s capable of installing drivers for your external devices like a printer. If you run into a problem while using your printer, Windows has a built-in troubleshooter to assist users in fixing issues related to printing devices.

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But before running the Troubleshooter, make sure to do a basic check first.

  • Check all the cables and connections to your printer.
  • Make sure that your computer detects your printer. 
  • If you are using your printer for the first time on your computer, make sure you have the proper drivers installed
  • Check the printer and make sure that the indicator lights are turned on
  • Restart your printer
  • Restart your computer

If your printer still encounters problems after checking the above, run the printer troubleshooter.

Step 1: Press the Windows Key + S and search for “Printers & Scanners.”

search printers and scanners

Step 2: Open Printers & Scanners settings.

Step 3: On the right side menu, find “Run the Troubleshooter.”

run printer troubleshooter

Step 4: On the Troubleshooter, click on Next.

Step 5: Wait for the Troubleshooter to finish scanning your computer.

detecting printer problems

Step 6: Select the printer that is encountering problems.

select problematic printer

Step 7: Click Next.

Step 8: Wait for the scan to finish.

checking default printer problem

Step 9: The Troubleshooter will recommend you make the printer the default printer.

Step 10: Click on Apply this fix.

apply printer problem fix 1

Step 11: Wait for the Troubleshooter to finish applying the new settings.

printer troubleshooting completed

Now the Troubleshooter may offer different fixes depending on the problem it detects. Just make sure to follow what the Troubleshooter recommends to do.

If the Troubleshooter fails to fix your printer problems, the issue could be on the printer itself. Try using it on another computer and see if it will work.

Visit the nearest service center and ask them to check your printer for possible hardware problems. You can also try updating your printer driver.

Shayne Sherman
Meet the author

Shayne is an expert on all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. Aside from entertaining at his home theater, he enjoys spending time with his family, including his English bulldog, Fergie.