Fixing the Windows Update Error 0x80070424

Fixing the Windows Update Error 0x80070424

/ Sedfrey Galope

Soon after Microsoft released a new version of Windows, the company’s forums were overwhelmed with complaints. Many consumers say they can’t install Windows updates because of numerous error codes. This error can affect any version, from Windows XP to later versions. In this post, we’ll go over the error 0x80070424 and how to solve it permanently.

Causes of the Windows Update Error 0x80070424

The Windows update error 0x80070424 indicates that your machine failed to install the most recent Windows updates. These types of Windows Update errors are due to a range of reasons. For example, whenever you are missing critical windows update services system files or inactive update services.

In addition, other reasons could be an unreliable Internet connection, bandwidth difficulties, or disk errors. It’s also possible that your antivirus is blocking the Windows update files inadvertently or that the Windows Update services have unexpectedly stopped which causes error 0x80070424.

Windows Update Error 0x80070424 can also affect the Windows Store. You’ll likely see an error like

Error encountered

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x80070424)

In addition, the same error may appear when you try to install a standalone Windows Update package (.msu). The full error message is mentioned below:

  • Windows Update Standalone Installer
  • Installer encountered an error: 0x80070424
  • The specified service does not exist as an installed service.

Users who have experienced this error are unable to continue with their updates. Some are also unable to access the Microsoft Store or other Windows services. Restarting your PC may help, but check out the fixes below if the problem persists. As you’ll see below, we’ve listed the most effective ways for resolving the Windows update error 0x80070424.

Troubleshooting Methods to Fix the Windows update error 0x80070424

First Method – Run Windows Update Troubleshooter

Windows offers a built-in utility that will check the system and resolve any problems. This utility scans and fixes issues that be causing the error. Through Windows Update Troubleshooter, you may be able to resolve issues with Windows update Services such as 0x80070424.

  1. Hold down the “Windows” key and press the letter “R” and type in “control update” in the run command window and hit “enter”.
a867ed4d 3d0e 4bda b170 2f10a4800d26
  1. In the next window, click the Troubleshoot tab and click “Additional Troubleshooters
c231144d 3e31 465f afd5 481d7df44994
  1. In the Additional Troubleshooters, click on “Windows Update” and click on “Run the Troubleshooter” to start the Windows Update Troubleshooter.
0d055df3 1a76 4a58 bdc0 a2eb4a12866a
  1. Wait for the Windows update troubleshooter to complete and wait for any instructions that are recommended to fix the issue. Once all errors have been fixed, check if you would still encounter any Windows update services issues.

Make sure to restart your PC to see if this method is able to fix Windows update errors.

Second Method – Perform a Windows System File Checker (SFC) and DISM Scan

The Windows SFC is another essential tool for scanning and repairing damaged or missing Windows files which can cause error code 0x80070424. These are reliable tools that you can use when trying to fix Windows update errors.

To run a scan using Windows SFC, follow these steps:

  1. Hold down the “windows” key and press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.
2960727b d6cf 44de 88e1 1e508fd8c29f
  1. In the command window, type “sfc /scannow” and press enter. Wait for the SFC to complete the scan and restart the computer. Once done, run the Windows Update tool to check if the issue has been fixed.
21db37f2 c58f 41d9 9e95 646ffd99aeed
  1. Once the scan is complete, make sure to restart your computer.

If you experience the same error, you can try utilizing another tool, the DISM Scan.

Steps for Performing a Deployment Image Servicing and Management (DISM) Scan

  1. Hold down the “windows” key and press “R” and type “cmd” in the run command line. Hold down both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.
ff3c73df 397f 4a72 9029 1ef7fa9917a7
  1. The command window will open, type in “DISM.exe /Online /Cleanup-image /Restorehealth” and then hit “enter”.
1b8cfc81 8f4d 43ca ad84 16669032d24e
  1. The DISM utility will start scanning and fixing any errors. However, if the DISM is unable to acquire files from the internet, try to use the installation DVD or bootable USB drive. Insert the media and type the following commands: DISM.exe/Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: Replace “C:RepairSourceWindows” with the path of your media device.

Run the Windows update once again to check if the 0x80070424 error has been fixed.

Third Method – Reset Windows Update Components

The Microsoft Windows 10 operating system isn’t without flaws. There may be times when the Operating System’s features do not perform correctly. Simply resetting the Windows Updates Components is the most straightforward approach to solve this issue. If a Windows Update fails, you may want to try restarting the Windows Update services in charge of performing the update.

  1. Hold down the “Windows” key and press the letter “R” and type in “cmd” in the command line. Press down on both the “ctrl and shift” keys at the same time and press “enter”. Select “OK” to grant administrator permission on the next prompt.
14d7e0a1 8919 4119 a4ea 2a7ebc927fe5
  1. In the command prompt window, type in the following commands individually and make sure to press enter after entering each specified service.
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old
  • ren C:\\Windows\\System32\\catroot2 Catroot2.old
403e1124 1004 41e1 9412 d98afb4a0516

Note: Both of the last two commands are only used to rename the Catroot2 and SoftwareDistribution folders

  1. Now that you have stopped the Windows Update services, turn it back on to refresh it. Type in the following command in the command prompt window.
f6dfadf6 72e4 4f77 9720 a206cc44125d
  1. After completing the above-mentioned steps, restart your computer and run the Windows Update tool to determine if the 0x80070424 error has been fixed.

Fourth Method – Reset the Windows Update Services Using a Batch Script

To complete this method, you need to use a new Notepad file and paste the following commands to create the script. Next, click on Save As, and name it Windows.bat.

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

cd /d %windir%\system32

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

regsvr32.exe /s shdocvw.dll

regsvr32.exe /s browseui.dll

regsvr32.exe /s jscript.dll

regsvr32.exe /s vbscript.dll

regsvr32.exe /s scrrun.dll

regsvr32.exe /s msxml.dll

regsvr32.exe /s msxml3.dll

regsvr32.exe /s msxml6.dll

regsvr32.exe /s actxprxy.dll

regsvr32.exe /s softpub.dll

regsvr32.exe /s wintrust.dll

regsvr32.exe /s dssenh.dll

regsvr32.exe /s rsaenh.dll

regsvr32.exe /s gpkcsp.dll

regsvr32.exe /s sccbase.dll

regsvr32.exe /s slbcsp.dll

regsvr32.exe /s cryptdlg.dll

regsvr32.exe /s oleaut32.dll

regsvr32.exe /s ole32.dll

regsvr32.exe /s shell32.dll

regsvr32.exe /s initpki.dll

regsvr32.exe /s wuapi.dll

regsvr32.exe /s wuaueng.dll

regsvr32.exe /s wuaueng1.dll

regsvr32.exe /s wucltui.dll

regsvr32.exe /s wups.dll

regsvr32.exe /s wups2.dll

regsvr32.exe /s wuweb.dll

regsvr32.exe /s qmgr.dll

regsvr32.exe /s qmgrprxy.dll

regsvr32.exe /s wucltux.dll

regsvr32.exe /s muweb.dll

regsvr32.exe /s wuwebv.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Finally, right-click on the Windows.bat file and select Run as administrator. Your PC will start running the script and restart it. See if you can do the updates again.

Fifth Method – Enable/Restart the Background Intelligent Transfer services (BITS)

Background Intelligent Transfer Service (BITS) is a crucial Windows 10 feature that is required for any Windows Update to work. When the Windows Update Service fails to work, BITS permits your computer to display an error message, and no further action is taken. A problem with BITS sometimes causes the Windows update error 0x80070424. To permanently fix the error, you should restart your BITS.

  1. On your keyboard, press the “Windows + R” key to open up the dialog box.
  2. In the dialog box, type “services.msc” and then press Enter.
bb975cda 963a 4c99 bee0 f7a1aafb871c
  1. Locate the Background Intelligent Transfer Service and then double click on it to open up its properties.
91bb7919 9f16 475d b780 7e63468bbc7c
  1. Next, verify that the Background Intelligent Transfer Service (BITS) is operating correctly. In case you find out that it is not working right, click on the Start button.
afd7f8ac e322 4ff1 8ee3 3622e92f82d5
  1. Proceed to the recovery tab and ensure that the first failure and the second failure are set to the Restart the specified service.
  2. Finally, confirm the selection and check if the updates are working just fine.

Sixth Method – Manually Start/Enable the Windows Update Service

The next step will tell you whether or not the Windows Update Service is active. If you disable this service, Windows 10 will be unable to begin the update.

  1. Hold down the “Windows” key and press the letter “R” and type in “services.msc” in the run command window
4c034185 e610 4c00 90c2 9a41a9f48558
  1. In the “Services” window, look for the “Windows Update” service, right-click and click on “Start
593ec630 5543 4cb2 be55 68f5e1f1cca4
  1. To make sure that the “Windows Update” service runs automatically, right-click on the “Windows Update” service once again, click “Properties
51e95f64 109f 45ee bf3d a29265a7afc4
  1. In the next window, click on “Startup Type” select “Automatic” and then click “OK”. Once done, restart Windows and verify if these steps fixed the issue.
31c65ea5 2651 4443 9f4b fc12f72d263e

This step is very important as it will ensure that all the required services are enabled in order for the Windows update to work properly.

Seventh Method – Download and Install Updates Manually

If you’re not able to get the Windows Update tool to download new updates automatically, you force the update process by manually downloading and installing the Windows update standalone installer. If you are trying to install more than one update, you can also use Microsoft’s Update Catalog website and manually enter the KB number of the update.

Alternatively, if you need to install a feature update, you can utilize the Windows Update Assistant. Once you have the correct system file, tit the Update Now button and follow the on-screen instructions to complete the installation process.

Here are the steps on how you can do that.

  1. Check out the System Type that your computer runs on by holding down “Windows Key + Pause Break”. This will bring up your Operating System type.
ba0a2354 9c51 43b7 8667 8a74f9a46804
  1. Find out what Windows Update standalone installer you need to download and install. Open our Windows Update tool and copy the codes of the updates that show the error message. Please see the example below:
cdbe807a 75cb 49de a740 8d6e3aed3df4
  1. When you have secured the code for pending Windows Update, go to the Microsoft Update catalog here. Once you are on the website, type in the code for the standalone installer in the search bar, download and install the update manually.
e3ec3bb3 5a45 4e09 b96f 48b79c025a61
  1. Find the file that is appropriate for your system. Take note that x64 based systems mean it is for 64-bit OS and x86 based systems are for 32-bit OS.

Eighth Method – Disable the Windows Security Temporarily

If the solutions listed above don’t work, you can try turning off Microsoft Defender/Security. Incoming Windows update files may be blocked by this program at times. As a result, Windows Update Error 0x80070424 will appear.

  1. Access your Windows Defender by clicking on the Windows button and typing in “Windows Security”. Press “enter” on your keyboard or click “open” below the Windows Security icon.
c79cbe28 2970 41c0 aa32 3123b02907f2
  1. On the Windows Security homepage, click on “Virus & Threat Protection
5f646a44 7b09 491d 92d0 4256ab14f140
  1. Once you get to the next window, click on “Manage Settings” under “Virus & Threat Protection Settings” and turn off the following options:
  • Real-time Protection
  • Cloud-delivered Protection
  • Automatic Sample Submission
  • Tamper Protection
7be2dbc8 8ae6 4c1d b52c b6a0aa8f44a9

Now that Microsoft Security has been disabled, check for new update packages and verify if the new Windows update files are now available.

Ninth Method – Make Sure Your Time and Date Settings are Correct

The wrong configuration of the system’s time and date is one of the simplest and most overlooked causes of Windows Update Error 0x80070424. Make sure your computer’s date and time settings are correct by following these steps:

  1. Hold down the “Windows” key and press the letter “R” and type in “control” in the run command window.
eacbab78 5557 48f5 bfd7 07243adf222b
  1. In the Control Panel, click on “Date and Time”. In the Date and Time window, click “Internet Time”.
5645de91 357d 4d5b 8ea6 ca280f9d6635
  1. In the next window, click on “Change Settings” and put a check on “Synchronize with an Internet time server” and type in “time.windows.com”. Click “Update Now” and click “OK”. Restart your computer and run the Windows Update tool to confirm if the issue has been fixed.
dd1e5eff 0a78 4816 9d53 91490b5e0837
c61e7ef7 ea21 4d59 a874 bbbcac95c814
  1. It is critical to ensure that your system is up to date to ensure that your computer functions smoothly. The methods outlined above are the most effective for completely resolving Windows Update Error 0x80070424.

Tenth Method – Fix Error Code 0x80070424 In Windows Update And Store

If you are using Windows 10, you can try to fix the error by updating the Windows registry keys and reg file. These Windows registry keys are container files that act just like a folder. To complete this process follow the steps below:

  1. Download w10-wuauserv.zip zip file, unzip, and extract the contents to a folder
  2. Run the file w10-wuauserv.reg and click Yes when asked for confirmation.The registry file restores the Windows Update service registry key (wuauserv) located in the following registry branch:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

After running the registry file, restart Windows.

When you open the Services MMC (services.msc) after restarting Windows, the Windows Update service should be listed and the status should show as running.

Wrap Up

The best thing to do if you get the Windows Update problem 0x80070424 while using the Windows Update Tool or installing a new program is to relax and not panic. This is a minor problem that can be fixed by using any of the above solutions we’ve offered.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. As a result, he is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.