Fixing the Microsoft Store Error “0x80131500”

Fixing the Microsoft Store Error “0x80131500”

/ Shayne Sherman

The Microsoft Store is an essential element of the newer generations of Windows Operating systems since it allows you to quickly and easily download many Windows Store apps. Today, we will show you how to fix the error 0x80131500 many people had when they tried to use this program.

A poor Internet connection from your Internet Service Provider, a mismanaged DNS server, or a failed patch installation can all lead to this error. Another seemingly insignificant factor, such as your PC’s time and date settings not being synchronized, can cause this annoying message.

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Unfortunately, the Windows Store error code 0x80131500 is just one of many that affect the usage of the Windows Store and prohibit users from upgrading or installing new Windows apps. These vulnerabilities were reported in most modern Windows Operating System releases, including Windows 8, 8.1, and the first release of Windows 10.

Without Windows Store, it would be hard to download apps and keep up with the latest programs, advancements, and conveniences. Unfortunately, Windows 10 frequently generates Windows Store issues, which is why thousands of customers are dissatisfied with the most recent updates. Previously, users were confronted with error codes 0x80073cfa, 0x80070005, and 0x803fb005, including several other errors.

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This time, users have been getting the 0x80131500 problem, which prohibits them from downloading their favorite apps or launching Windows Store. This can be particularly aggravating for individuals using the Windows Store to obtain and install new programs. In reality, using official sources is strongly advised because security checks ensure that all apps given are safe.

Many individuals have struggled for a long time to develop a viable solution to the problem of Windows Store error code 0x80131500 since Microsoft hasn’t acknowledged it and hasn’t provided the repairs. While the situation is solvable, it is critical to understand that there is no one-size-fits-all answer.

These problems could be caused by malware infections, hardware problems, or other things, but they could also be the leading cause. As a result, we urge that you carefully follow each of the procedures below, bearing in mind that you may need to try several before coming up with a fix for your specific situation.

Other Variations of the Windows Store 0x80131500 Error

The 0x80131505 error code can lead to various issues on your computer, including the inability to use the Microsoft Store and download Windows Store apps. It’s a good idea to verify your network connection if you get this issue.

Before going with our options, ensure you’re getting not just enough but an excellent signal, whether you’re utilizing Wi-Fi or Ethernet.

Users also noted the following Windows Store errors:

  • Error code 0x80131500 in Visual Studio – You won’t be able to connect to the Microsoft server.
  • Microsoft Store issues – If you’re having problems using the Microsoft Store, you might be able to resolve the issue by using the Microsoft Store troubleshooter.
  • The server encountered store Error code 0x80131500 – You should be able to repair it with the methods below because it’s only a variation in the message you received.

To fix the error code 0x80131500 issue in the Microsoft Store, follow the steps in the section below.

Microsoft Store Error 0x80131500 Troubleshooting Methods

We first suggest that you download and run a scan with a trusted PC optimization program like Fortect. Corrupted registries, spyware, missing dll files, or any other system-related anomaly could all be blamed for the 0x80131500 error message in the Windows Store app.

As a result, a PC optimization utility could assist you in resolving this issue. If that’s not the case, try a few of the below methods to check if the problem isn’t caused by something else.

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First Method – Run the Microsoft Store Troubleshooter

The Microsoft Store Troubleshooter can be used to fix the most common problems when it comes to the Windows Store. To launch the Windows Store troubleshooter, follow these steps.

1. Open the Windows Settings app by pressing Win + I keys.

2. Navigate to the Update & Security, click Troubleshoot, and then click Additional Troubleshooters.

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3. Locate the Microsoft Store Apps and double-click them. Select Run the troubleshooter.

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  1. The troubleshooter will detect problems automatically. If any problems are detected, they will automatically get fixed. Launch Microsoft store once the troubleshooter is complete and confirm if the error code 0x80131500 persists.

Second Method – Manually Start the BITS (Background Intelligent Transfer Service)

Another reason why you may experience Microsoft Store error code 0x80131500 is when Background Intelligent Transfer Service (BITS) is not running correctly. You can quickly fix this by restarting the entire process.

1. Start the Run dialog box by pressing the “Windows+R” keys. Type in “services.msc” and click “OK” in the dialog box or press enter.

2. Find the “Background Intelligent Transfer Service” and double click.

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3. Set up the “Startup Type” to “Automatic.” Click the start button. If the start button is greyed out, click the “Stop” button and click the start button.

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  1. Next, Go to the “Recovery” tab.
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  1. Check that the First failure and Second failure settings are set to Restart the Service.
  2. Save changes by clicking on “Apply” then “OK”.

Third Method – Reset the Microsoft Store Cache

The Microsoft Store Cache is a collection of files from your browser history. You can clear the Microsoft Store Cache files by following these procedures.

1. Press the “Windows” key on your keyboard and then press “R.” Type in “wsreset.exe” in the small window pop-up and press “enter.”

2. You will then see a black window. Just wait for it to complete the process, and it will launch the Windows Store once it successfully clears the Windows Store cache files.

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3. Restart your computer and check if the error code 0x80131500 has been fixed and if you can download any Microsoft Store app.

Fourth Method – Perform a Windows SFC (System File Checker) Scan

The Windows SFC (System File Checker) is a built-in system file checker that scans and repairs corrupt system files. To run the system file checker, follow these steps.

1. Hold down the “Windows” key, press “R,” and type “cmd” in the run command line. Hold both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.

2. In the command prompt window, type “sfc /scannow” and press enter. Wait for the SFC to complete the scan and restart the computer.

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3. Restart your computer and check if the error code 0x80131500 has been fixed and if you can download any Microsoft Store app.

Fifth Method – Performing a Deployment Image Servicing and Management (DISM) Scan

You can use DISM, a command-line tool for Windows, to fix your computer’s image or change how Windows is installed on a computer’s installation media.

1. Hold down the “Windows” key, press “R,” and type “cmd” in the run command line. Hold both the “ctrl and shift” keys together and press enter. Click “OK” on the next window to grant administrator permissions.

2. The command prompt window will open; type in the following command “DISM.exe /Online /Cleanup-image /Restorehealth” and then hit “enter.”

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3. The DISM utility will start scanning and fixing any errors. However, if the DISM cannot acquire files from the internet, try to use the installation DVD or bootable USB drive. Insert the media and type the following commands: DISM.exe/Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Sixth Method – Make a New User Account

If you’re experiencing the 0x80131500 error on the admin account you are currently logged into; then there’s a chance that it is a corrupt user profile. In this case, the best thing to do is create a new user account.

1. Hold down the “Windows” + “I” keys to open the Windows computer settings.

2. Click on “Accounts,” click on “Family & other users” on the left pane and click on “Add someone else to this PC.”

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3. Click on “I don’t have this person’s sign-in information.”

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4. In the next window, click “Add a user without a Microsoft account.”

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5. Type in the new user account credentials and click Next. You will then be back to the Windows settings page, select your newly created account and click “Change account type.”

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6. In the next window, select “Administrator” in the Account type and click “OK.”

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7. Restart your computer, log in to your newly created user account, and check if this method could fix Windows Store Error 0x80131500.

Seventh Method – Change Your Preferred DNS Server Settings

A conflict in the DNS address may cause errors, including the Microsoft Store Error 0x80131500. Fix the error by following these steps to change the default DNS server settings:

1. Access your Control Panel by pressing Windows + R and typing Control, then press Enter.

2. Click Network and Internet and click Network and Sharing Center.

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3. In the Internet Connection window, Right-click the network connection you are currently using and select Properties.

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4. Next, scroll to Internet protocol version 4 (TCP/IPv4) and click Properties.

5. Use the following DNS server addresses:

Enter as a preferred DNS Server and as an Alternate DNS Server.

6. Once you have changed both the preferred and alternate DNS server addresses settings, press OK to save your changes and check if the 0x80131500 in Microsoft Store has already been fixed.

Eighth Method – Reinstall the Microsoft Store

The current version of the Microsoft Store may have a corrupt file which is why it displays the 0x80131500 error. In this case, you should reinstall the Microsoft Store and start fresh.

1. Right-click the Start menu and locate Windows Powershell.

2. Right-click the Windows Powershell icon and select Run as administrator.

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3. In the PowerShell window, type in the following command and hit enter:

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

4. After entering the above command in PowerShell, type in the following command:

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}

5. Finally, restart your computer and check if this method could fix MicrosoftStore Error 0x80131500.

Ninth Method – Reset Windows

If you continue to experience the Microsoft Store Error 0x80131500 despite performing all the methods mentioned above, you can try to reset your PC. Before you reset your PC, be sure to back up your overall data.

1. Press the “Windows” key on your keyboard and press “R.” This will open a small window where you can type “control update” in the run command window.

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2. Click on “Recovery” and “Reset this PC” under Recovery.

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3. Follow the on-screen instructions to complete the reset process.

Final Thoughts

In conclusion, the Microsoft Store is a valuable resource for accessing a wide range of apps for work, school, and personal use. Although it is typically a reliable platform, users may occasionally encounter issues such as the 0x80131500 error, which prevents the store from launching.

The solutions provided in this article will help you troubleshoot and resolve the issue, allowing you to continue enjoying the benefits of the Microsoft Store.

Shayne Sherman
Meet the author

Shayne is an expert on all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. Aside from entertaining at his home theater, he enjoys spending time with his family, including his English bulldog, Fergie.