6 Ways To Fix Microsoft Store Won’t Open Error

6 Ways To Fix Microsoft Store Won’t Open Error

/ Shayne Sherman

Finding and downloading applications you need for your work or class is easy with Microsoft Store. It is a handy platform to get all the apps you need to make day-to-day computer use more manageable. You only need several clicks to navigate your way around Microsoft Store most of the time. Unfortunately, there will be a time when you experience errors like Microsoft Store won’t open.

Microsoft Store In A Nutshell

Microsoft’s digital distribution platform, Microsoft Store, is a crucial part of Windows 10. This store offers a range of digital content (free or paid) that you can download in just one place. By default, Microsoft Store is included in Windows 10, and you can open it from the Start Menu.

Experts suggest that the most common reason why your Microsoft Store Won’t Open is a poor connection. Nonetheless, we have compiled some troubleshooting steps you can take to fix the error in no time.

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Method 1 – Delete Local Cache

To explain it simply, a cache is a reserved storage location on your computer. It collects temporary files to help your computer, apps, websites, and browsers load faster. Sometimes, it gets near total capacity, which can cause an array of problems for your computer. To delete it, go to this location and delete all the folders and files:


Replace username with your computer’s actual username to complete the process.

Method 2 – Run Windows Troubleshooter

The Windows Troubleshooter is a built-in tool that scans and repairs your system when used. One problem that it can fix is the Microsoft Store won’t open error.

  1. Open the Windows Settings by pressing Win + I keys.
  2. Navigate to the Update & Security, click Troubleshoot and then click Additional Troubleshooters.
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  1. Locate the Windows Store Apps and double click it. Select Run the troubleshooter.
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  1. The troubleshooter will detect problems automatically. If any problems are detected, they will automatically get fixed.

Method 3 – Change the DNS addresses

Conflict in the DNS address will cause errors, including the Microsoft Store won’t open issue. Fix the error by following these steps:

  1. Access your Control Panel by pressing Windows + R and typing Control.
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  1. Click Network and Internet and click Network and Sharing Center.
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  1. Right-click the network connection that you are currently using and select Properties.
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  1. Next, scroll to Internet protocol version 4 (TCP/IPv4) and select Properties.
  2. Use the following DNS Server addresses.
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Enter as a preferred DNS Server and as an Alternate DNS Server.

  1. Press OK to save your changes.

Method 4 – Update Your Date and Time Settings

Using incorrect dates and times can cause issues with your Microsoft Store. You can fix the Microsoft Store Won’t Open Issue by following these steps:

  1. On your keyboard, press the Win + I keys to open the Settings.
  2. In the Settings window, select Time & Language.
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  1. Locate the Date & Time section on the left side. Turn off the Set time automatically, as well as, the Set time zone automatically on the right pane.
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  1. Once the process is complete, turn them on again.
  2. Restart your PC and see if the Windows Store Won’t Open error is fixed.

Method 5 – Use the Powershell

PowerShell is a robust command-line shell and scripting language that you can use to create complicated commands. Use Powershell to fix Windows won’t open error.

  1. Right-click the Start menu and locate Powershell.
  2. Right-click the Powershell icon, select Run as administrator.

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Enter: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}.

  1. Press Enter to execute the command.

Method 6 – Disable Proxy

You will likely encounter a Windows Store won’t open error if you use the irregular Proxy network settings. You can disable Proxy by following these steps:

  1. Open the Settings and click Apps.
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  1. Locate the VPN you are using from the list and click Uninstall.
  2. After uninstalling the VPN, re-open the Settings and go to Network & Internet.
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  1. Next, click the Proxy tab on the left side. Locate the Proxy page to find the Use a proxy server section just under the Manual proxy setup. Make sure to turn it off.
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Final Thoughts

Using your Microsoft Store is an easy way to improve your computer use. The store offers a variety of applications that will be useful for work or school. Unfortunately, while this utility is almost always reliable, there will be times when Microsoft Store won’t open. Thankfully, the fixes we have shared above help get it running again.

Shayne Sherman
Meet the author

Shayne is an expert at all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. He also enjoys spending time with his family, including his English bulldog, Fergie as well as entertaining at his home theater.