Tech Support
What is Tech Support?
Tech Support is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 7 with nearly 51.52% of installations running this operating system. Tech Support's installer is typically 7.00 MB in size and installs around 12 files. The most common release is 7.4.515 with 59.54% of all installations currently using this version.
Tech Support is most popular in the United States with 92.39% of installations residing in this country.
When using a computer that is connected to the internet, Tech Support is known to create 1 firewall exception to allow inbound and outbound connectivity.
About Tech Support?
LogMeIn's Tech Support is a proprietary remote access tool that utilizes SSL to provide computer support services. This product allows for remote desktop connectivity and local computer access using SSL over TCP or UDP, with NAT traversal techniques for peer-to-peer connectivity. The web portal requires either an ActiveX plugin for Internet Explorer, a LogMeIn plug-in for Firefox, or a LogMeIn plug-in for Safari. Failing that, it requires Java to run a Java program, and as a last resort, it falls back to a "screen-shot-based HTML remote control" for access.
Software Behaviors
- Services:
-
- CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
- Firewall:
-
- CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.
Startup Entries
- Registry entries:
-
- CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
- Registry entries (User):
-
- CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
Software Details
- URL:
- https://www.logmein.com
- Support:
- –
- Installation path:
- C:\Program Files\LogMeIn Rescue Calling Card\
- Uninstaller:
- MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
- Size:
- 7.00 MB
- Language:
- English
Tech Support Executable Details
- Primary executable:
- unicows.dll
- Name:
- Tech Support
- Path:
- C:\Program Files\LogMeIn Rescue Calling Card\unicows.dll
- MD5:
- –
- SHA-1:
- –
- SHA-256:
- –