Microtec Support

Microtec Support

by LogMeIn, Inc.

What is Microtec Support?

Microtec Support is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 7 with nearly 48.48% of installations running this operating system. Microtec Support's installer is typically 7.00 MB in size and installs around 7 files.

Microtec Support is most popular in the United States with 98.60% of installations residing in this country.

When using a computer that is connected to the internet, Microtec Support is known to create 1 firewall exception to allow inbound and outbound connectivity.

About Microtec Support?

Microtec Support is a remote access and computer support product under the LogMeIn brand. The software utilizes a proprietary remote desktop protocol transmitted via SSL to provide remote-based customer support services. The service connects the remote desktop and local computer using SSL over TCP or UDP and utilizes NAT traversal techniques for peer-to-peer connectivity when available. The web portal requires either an ActiveX plugin for Internet Explorer, or a LogMeIn plug-in for Firefox, or a LogMeIn plug-in for Safari. It also supports Java programs and a screen-shot-based HTML remote control as fallback options.

Software Behaviors

Services:
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
Firewall:
  • CallingCard.exe is added as a firewall exception for 'C:\ATSCallingCard\CallingCard.exe'.

Startup Entries

Registry entries:
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Registry entries (User):
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.

Software Details

URL:
https://www.logmein.com
Support:
Installation path:
C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller:
MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
Size:
7.00 MB
Language:
English

Microtec Support Executable Details

Primary executable:
unicows.dll
Name:
Microtec Support
Path:
C:\Program Files\LogMeIn Rescue Calling Card\unicows.dll
MD5:
e1102cedf0c818984c2aca2a666d4c5f
SHA-1:
SHA-256:
Files installed by Microtec Support
File Type Filename MD5
DLL
e1102cedf0c818984c2aca2a666d4c5f
DLL
d0f100236fbff34527ac82fc4f870300
DLL
b110d716c2199c53e4a9ecf7a80509a6
DLL
3a25cd394a00f822a10e22fa873c4000
EXE
1d51d4325260c1adc333aefbdb38e4c2
EXE
372622ed3744de1e579aca8c5ec8d468
DLL
64bcd713fc478b7595e4cac3c2af9c9b