What is Premium Support Remote Access?

Premium Support Remote Access is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 7 with nearly 56.25% of installations running this operating system. Premium Support Remote Access's installer is typically 7.00 MB in size and installs around 9 files. The most common release is 7.0.454 with 81.25% of all installations currently using this version.

Premium Support Remote Access is most popular in the United States with 92.45% of installations residing in this country.

When using a computer that is connected to the internet, Premium Support Remote Access is known to create 1 firewall exception to allow inbound and outbound connectivity.

About Premium Support Remote Access?

The Premium Support Remote Access solution, powered by LogMeIn, is an advanced computer support and remote access product that utilizes a proprietary remote desktop protocol transmitted via SSL. This allows support technicians to deliver high-quality remote customer support services. The service securely connects the remote desktop and local computer using SSL over TCP or UDP, and employs NAT traversal techniques to achieve peer-to-peer connectivity when possible.

Software Behaviors

Services:

CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).

Firewall:

CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

Startup Entries

Registry entries:

CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".

Registry entries (User):

CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Software Details

URL:

https://www.logmein.com

Support:

–

Installation path:

C:\Program Files\LogMeIn Rescue Calling Card\

Uninstaller:

MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}

Size:

7.00 MB

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