What is KNOWHOW Remote Support?

KNOWHOW Remote Support is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 10 with nearly 78.15% of installations running this operating system. KNOWHOW Remote Support's installer is typically 7.00 MB in size and installs around 16 files. The most common release is 7.4.515 with 40.40% of all installations currently using this version.

KNOWHOW Remote Support is most popular in United Kingdom with 89.47% of installations residing in this country.

When using a computer that is connected to the internet, KNOWHOW Remote Support is known to create 1 firewall exception to allow inbound and outbound connectivity.

About KNOWHOW Remote Support?

KnowHOW Remote Support is a computer support and remote access product branded by LogMeIn. It utilizes a proprietary remote desktop protocol transmitted through SSL to enable support technicians to deliver remote customer support services. The service connects the remote desktop and the local computer using SSL over TCP or UDP, and employs NAT traversal techniques to achieve peer-to-peer connectivity when available.

Software Behaviors

Services:

CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).

Firewall:

CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

Startup Entries

Registry entries:

CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCardskunb65' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\kunb65\CallingCard.exe".

Registry entries (User):

CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Software Details

URL:

https://www.logmein.com

Support:

–

Installation path:

C:\Program Files\LogMeIn Rescue Calling Card\

Uninstaller:

MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}

Size:

7.00 MB

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