What is CTS PC HELPDESK?

CTS PC HELPDESK is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 10 with nearly 52.59% of installations running this operating system. CTS PC HELPDESK's installer is typically 7.00 MB in size and installs around 17 files. The most common release is 7.4.515 with 65.93% of all installations currently using this version.

CTS PC HELPDESK is most popular in the United States with 92.89% of installations residing in this country.

When using a computer that is connected to the internet, CTS PC HELPDESK is known to create 1 firewall exception to allow inbound and outbound connectivity.

About CTS PC HELPDESK?

Our company offers a white-labeled version of LogMeIn Rescue, a support and remote access utility branded with LogMeIn. Our software utilizes a proprietary remote desktop protocol transmitted via SSL, allowing support technicians to remotely connect to desktops. This tool is commonly used to provide custom PC support, enabling technicians to view, diagnose, and fix end users' computers from a remote location.

Software Behaviors

Services:

CallingCard.exe runs as a service named 'LogMeIn Rescue (9fc79639-9d9f-9f78-b2a3-7ae4164c4486)' (LMIRescue_9fc79639-9d9f-9f78-b2a3-7ae4164c4486).

Firewall:

CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

Startup Entries

Registry entries:

CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCardseost6i' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\eost6i\CallingCard.exe".

Registry entries (User):

CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Software Details

URL:

https://www.logmein.com

Support:

–

Installation path:

C:\Program Files\LogMeIn Rescue Calling Card\

Uninstaller:

MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}

Size:

7.00 MB

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