Live Help

Live Help

by LogMeIn, Inc.

What is Live Help?

Live Help is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 10 with nearly 80.00% of installations running this operating system. Live Help's installer is typically 10.00 MB in size and installs around 15 files. The most common release is 7.7.581 with 66.67% of all installations currently using this version.

Live Help is most popular in the United States with 94.74% of installations residing in this country.

When using a computer that is connected to the internet, Live Help is known to create 1 firewall exception to allow inbound and outbound connectivity.

Software Behaviors

Services:
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (9fc79639-9d9f-9f78-b2a3-7ae4164c4486)' (LMIRescue_9fc79639-9d9f-9f78-b2a3-7ae4164c4486).
Firewall:
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

Startup Entries

Registry entries:
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCardseost6i' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\eost6i\CallingCard.exe".
Registry entries (User):
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Software Details

URL:
https://www.logmein.com
Support:
Installation path:
C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller:
MsiExec.exe /I{A22B8513-EA8C-46A1-9735-F5BE971C368D}
Size:
10.00 MB
Language:
English

Live Help Executable Details

Primary executable:
rahook.dll
Name:
Live Help
Path:
C:\Program Files\LogMeIn Rescue Calling Card\rahook.dll
MD5:
b46794b029935f8692d0c355251d80a1
SHA-1:
SHA-256:
Files installed by Live Help
File Type Filename MD5
DLL
b46794b029935f8692d0c355251d80a1
DLL
4abc0887bb0c0006f777456cb42df403
DLL
a6ad67682fcb16458f588b6e3e1dc8ec
EXE
140f5efea1c5082689244fe5d88bc83d
EXE
0edb408cb1dff0e2a3c6ed714d180f67
DLL
e7cd77ec3b49759a4f221eae806748a6
DLL
f4b370b358c585b73cedd539bbc38169
EXE
e050c079a6f855d92fdcc3a6a6ca1c02
DLL
e6d9e3c52505e7ae95092f1fc14b3039
DLL
da59708ed56eae6c68098a510c8a4d39