[Fixed] AMD Installer Error 195 – Oops, Something Went Wrong

[Fixed] AMD Installer Error 195 – Oops, Something Went Wrong

/ Sed Galope

Graphics drivers are an essential computer system component that enables your graphics card to function optimally. If your computer lacks the appropriate graphics drivers, it cannot utilize the full capacity of your graphics card. Utilizing the AMD Radeon Software Installer automatically detects your graphics card and installs the necessary drivers. However, it also triggers AMD Error 195.

To understand the problem better, let’s examine its potential causes below:

  • Antivirus or firewall software: Antivirus software may mistakenly flag the installer as a potential threat, or the firewall may block certain ports or connections required for the installation.
  • Outdated Windows or drivers: If you’re running an outdated version of Windows or have outdated drivers installed, this can cause conflicts with the AMD installer.
  • Corrupted installation files: This can happen if the download is interrupted or if the files are corrupted during the download process.
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Fixes to AMD Installer Error 195

Fix 1. Turn off Windows Defender and Windows Firewall

To resolve AMD Error 195, your initial step should be to ensure that your Windows utilities are not interfering with the installation process. The Windows Firewall or, in some cases, the Windows Defender can impede the auto-installer, preventing the installation of the necessary graphics drivers on your system. To remedy this, temporarily disable both the Windows Defender and Windows Firewall. Follow the instructions laid out below:

Windows Defender

  1. Press the Windows key + I button to open the Settings window.

2. Navigate to Update & Security > Windows Security. Alternatively, you can search for Windows Security in the Start Menu and open it.

windows update and security

3. Choose “Virus and Threat Protection”. This will initiate a new window.

4. Click on the “Virus and Threat Protection settings” option.

open virus and threat protection

5. Turn off the “Real-time protection” toggle switch.

switch off real time protection

6. If prompted with a User Account Control dialog box, click Yes to allow the change.

7. Retry opening the installer to verify if the issue has been resolved.

8. Remember to turn on Windows Defender and Firewall once the installation is complete to ensure your computer’s security.

Windows Firewall

  1. Open the Settings window by pressing the Windows key + I button.

2. Type “Windows Defender Firewall” in the search bar, select the Windows Defender Firewall option from the search results / search for it in the Start Menu and open it from there.

3. In the Windows Defender Firewall window, click on the “Turn Windows Defender Firewall on or off” option on the left-hand side of the window.

turn windows defender firewall on or off

4. Choose “Turn off Windows Defender Firewall” for both Private and Public network settings > click OK.

turn off windows firewall option

5. Rerun the installer to see if the issue has been resolved.

6. Once the installation is complete, turn on Windows Defender and Firewall to ensure your computer’s security.

Fix 2. Download the Correct Utility

radeon product compatibility

To begin with, it is crucial to confirm that you are downloading the correct AMD software for your driver, as failure to do so will result in an unsuccessful installation. To accomplish this,

  1. Navigate to amd.com and expand the section for your operating system.
  2. Access the Release Note for your driver and review the Product Compatibility to ensure your system can run the software.
  3. If you are uncertain about the specifics of your driver, you can access Device Manager, expand the Display Adapter, and identify the AMD GPU in use.
  4. This may require some research to determine which software is compatible.
  5. Once you have downloaded the appropriate software, attempt to install it with the hope that it will be successful.

Fix 3. Use an Ethernet Connection

Ethernet doesn’t have a valid IP Configuration

Users have reported that AMD Error 195 can sometimes occur when using a wireless connection, although the exact reason for this is unknown. This could be due to weak signals or other types of interference. If you have tried the solutions mentioned above without success, it may be worth attempting to connect your computer to the internet using an ethernet cable instead. Simply plug the cable into your PC or laptop and try rerunning the installer.

Fix 4. Disable Third-Party Antivirus

The AMD installer may be impeded by third-party antivirus software, which protects your system from malicious files. In an attempt to secure your system, some antivirus software can trigger false positives and interfere with other processes. To address this issue, you can temporarily disable your third-party antivirus software through the settings. Once your antivirus software is turned off, try rerunning the installer to see if it works. However, turning your antivirus software back on is crucial once the drivers install it.

Fix 5. Try Installing the Driver Manually

If the previous solutions did not solve your problem, do not worry; there is still an alternative way to install the required drivers without using the auto-installer. Follow the steps below:

1. Go to the AMD Drivers Support website instead of downloading the Auto-Detect Installer, and search for your graphics card in the provided area.

search for amd product driver

2. If you are unsure about the model of your graphics card, refer to an article on our website that will guide you through finding the graphics card on your system.

3. After finding your product, click the Submit button, and a new page with a list of drivers will appear. Expand the menu for your operating system and click the Download button.

download radeon software

4. Once the drivers have been downloaded, run the executable file and follow the instructions to complete the installation.

Fix 6. Fix ‘AMD Software installer error 195’ with ‘PC Repair Tool’

If you believe that problems with your Windows computer cause the issue, you may attempt to address the problem by utilizing the ‘PC Repair Tool.’ This software can identify and rectify various system-related issues such as BSOD, EXE, and DLL, problems with programs/applications, malware or virus infections, system files or registry, and other similar problems with minimal effort.

Conclusion – AMD Installer Error 195

In conclusion, if you encounter AMD Installer Error 195 while trying to update or install AMD drivers on Windows 10, there are several solutions you can try. These include disabling third-party antivirus software, turning off Windows Defender Firewall, re-enabling access to required web resources, and manually downloading and installing the necessary drivers.

However, if you cannot connect to AMD web service, you may need further assistance from AMD support or a computer technician.

Sed Galope
Meet the author

Sedfrey is an experienced writer and editor. He's also a PC hardware and gaming enthusiast. In his spare time, he enjoys reading about the latest innovations in the PC market and finding fixes to hardware and software errors.