How to Fix Discord Crashing on Windows

How to Fix Discord Crashing on Windows

/ Shayne Sherman

Discord is hands down one of the most convenient texts and voice chat platforms out there. The app doesn’t require much bandwidth, making it a great communication tool for gamers and even people looking for an alternative to Zoom or Google Meet.

While the platform usually works fine, unexpected issues may occur from time to time which is entirely normal for any application.

Unfortunately, users have recently reported that the Discord app keeps crashing on their computers for unknown reasons.

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Based on what we know, this problem usually indicates a problem with Discord’s installation files. However, it is also possible that their service is temporarily unavailable, or your network connection is unstable.

Whichever the case is, we’re here to help.

In this guide, we’ll show you the best methods to fix the Discord app if it keeps crashing on your computer.

Let’s jump right in!

Fix 1: Stop Other Applications

When Discord crashes, it may indicate that the application doesn’t have enough system resources to use. If this is the case, try closing unused applications on your computer to free up CPU cores and memory.

  1. Go to the Task Manager by pressing the CTRL + SHIFT + ESC keys on your keyboard.
  2. Now, click on the Processes tab and look for unused applications running in the background.
  3. Click on the application and hit the End Task button to stop it from running. Repeat this step until you’ve closed down all the unnecessary applications on your computer.
Task Manager

Go back to Discord afterwards and observe if the app would still crash.

Fix 2: Delete Discord’s Cache

After using Discord for a while, its temporary data and caches may accumulate over time, making it harder for your system to access it. It’s also possible that Discord’s cache got corrupted, which causes the app to crash.

To fix this, delete Discord’s cache to eliminate corrupted files:

  1. On your computer, open the Run Command by pressing the Windows Key + R.
  2. Search for %APPDATA%/Discord/Cache and hit the Enter key to open the folder path.
Run Command "%APPDATA%/Discord/Cache"

3. Press CTRL + A to select all the files and delete them from your system.

Select all files

Once done, use Discord for several minutes to check if it will still crash unexpectedly.

Go to the following method below if Discord is still crashing on your computer to address the problem.

Fix 3: Run Discord As Administrator

Discord requires various permissions from your system to access your network, speakers, microphone, and hard drive. If the app lacks any of these permissions, it may have a hard time working on your computer, resulting in crashes and various errors.

To fix this, try running Discord as an administrator to give it full access to your system:

  1. First, right-click on Discord on your desktop and open Properties.
  2. Click on Compatibility and mark the checkbox beside ‘Run this Program as an Administrator’.
  3. Lastly, click on Apply to save the changes and close the Properties tab.
Run this program as an administrator

Relaunch Discord afterwards and check if the application would still crash on your computer.

Fix 4: Disable Hardware Acceleration

Depending on the configuration of your system, hardware acceleration may either boost or make Discord’s performance worse. If the app keeps crashing on your computer, try turning off/on the hardware acceleration feature and see which one works for you.

  1. On Discord, click on the Gear icon on the bottom left corner of the display to access Settings.
  2. Now, click on the Advanced tab from the side menu.
  3. Turn Hardware Acceleration On/Off and see which settings work for you.
Turn Hardware Acceleration On/Off

Restart Discord after changing your settings and check if the problem is solved.

Proceed to the following method below if Discord still crashes on your computer to address the problem.

Fix 5: Update Discord

There may be a bug or glitch in the current version of Discord installed on your computer. It is also possible that some of its files got corrupted during use, causing the app to crash.

Check if there are any updates available for Discord to address the problem. You can do this by pressing the CTRL + R keys on your keyboard while the app is running. This will prompt Discord to restart and install any pending updates.

Fix 6: Update Windows

Your current Windows version may have an issue that causes applications like Discord to crash or run into errors. It is also possible that your operating system is not compatible with the latest version of Discord.

Check if there’s a newer version of Windows available on your computer to address the problem.

  1. First, open the Start Menu and click on Settings.
  2. Inside Windows Settings, click on Update & Security.
  3. Lastly, wait for Windows to check for updates and follow the on-screen prompts if there’s a newer version available.
Windows Update

After the update, go back to Discord and use the platform for several minutes to check if it will still crash.

Fix 7: Reinstall Discord

Discord’s installation files may have been severely corrupted, and the update can no longer fix it. If this is the case, the best thing you can do is to reinstall the app on your computer to ensure that everything is working.

Follow the steps below to reinstall Discord on your computer:

  1. First, open the Control Panel on your computer and click on Uninstall a Program.
Uninstall a Program

2. Locate Discord from the list of programs installed on your system.

3. Right-click on Discord and click on Uninstall to delete the application.

Uninstall Discord

Go to Discord’s official website afterward and redownload the desktop app from there. Once you’ve reinstalled Discord, log back into your account and check if the app would still crash on your computer.

If the issue persists, visit Discord’s Help Center and contact their team to report the problem.

Shayne Sherman
Meet the author

Shayne is an expert at all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. He also enjoys spending time with his family, including his English bulldog, Fergie as well as entertaining at his home theater.