AMD Radeon Software Not Opening Windows (2023 Update)

AMD Radeon Software Not Opening Windows (2023 Update)

/ James Masterson

If you are a gamer or a computer enthusiast, you are probably familiar with AMD Radeon Software. It is a powerful graphics driver and utility software that enables users to tweak various settings to optimize their gaming and multimedia experience.

However, many users have reported encountering an issue where AMD Radeon Software fails to open on their Windows 11/10/7 computers. This problem can be frustrating and prevent you from enjoying the full potential of your AMD graphics card.

In this article, we will explore some common causes of this issue and provide practical solutions to help you get AMD Radeon Software up and running again.

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What Causes AMD Radeon Software Not to Open?

  • Outdated or Corrupted Graphics Driver: If the driver is outdated or corrupted, the software may fail to open or function properly.
  • Conflicting Software or Services: Other software or services can sometimes interfere with the Radeon Software and prevent it from opening.
  • Corrupted or Missing AMD Radeon Software Files: If some required files are missing or corrupted, the software may fail to open.

Fixes to AMD Radeon Software Not Opening Error

Method 1. Check for System Updates

At times, an outdated operating system may not be compatible with the system, leading to AMD Radeon not opening issues. Therefore, checking for available updates and installing them on your Windows system is essential. These updates typically include new security updates, bug fixes, and other critical software updates, making them useful for many users.

Instruction below:

  1. Right-click the Start icon to open Settings.
  2. Navigate to Update & Security > Windows Update > Check for updates.
check updates

Method 2. Update Your Amd Graphics Driver to Fix AMD Radeon Software Not Opening

You can update your AMD driver automatically through Windows Device Manager, which searches the computer and the Internet for the latest drivers and installs them if found. To do this, follow these steps:

  1. Open Device Manager by right-clicking the Start button in Windows 10 and selecting it.

2. Expand the Display adapters dropdown list and right-click on your AMD video card driver > choose “Update driver.”

update amd graphics driver

3. Choose “Search automatically for updated driver software” and follow the instructions on the screen to complete the AMD driver update process.

Method 3. Carry Out a Clean Boot

Conflicts between Radeon Software and other programs or services on your computer can sometimes prevent the software from opening. Performing a clean boot can disable background tasks blocking the AMD setup software and allow you to use it without any issues.

Perform a clean boot by:

  1. Press the Windows + R key to open the Run dialogue.

2. Type MSConfig in the box and press Enter.


3. On the General tab, choose “Selective Startup.”

4. Navigate to the “Services” tab > tick “Hide all Microsoft Services” below.

hide all microsoft services

5. Uncheck all services listed under the SERVICES tab except those related to your system’s hardware manufacturers.

6. Click Disable All and press OK.

7. Press Ctrl, Shift, and Esc simultaneously to open Task Manager and navigate to the Startup tab.

8. Select each program one at a time that you suspect is interfering and click Disable.

9. Restart your PC.

Method 4. Rebuild the Radeon Profiles to Solve AMD Radeon Software Not Working

According to some users, rebuilding the Radeon profile can be a viable solution to the AMD software not opening instead of reinstalling the graphics driver. You can try this method yourself by simply deleting a file.

Follow the steps below to delete the gmdb.blb file and see if it resolves the issue:

  1. Open the Run command by pressing Windows + R and type in the command: %localappdata%/AMD/CN.
localappdata amd cn
  1. Find a file with the name gmdb.blb > delete.
delete gmdb file
  1. Restart your PC, allowing changes to push through.

If this method does not work after the first reboot, try deleting the entire CN folder, which will prompt another restart. This should fix the problem of AMD software not opening.

Method 5. Change Your AMD Registry

Suppose none of the aforementioned solutions help resolve the issue. In that case, there may be a conflict between the driver version and the AMD Radeon version, which may be causing the problem of AMD not opening properly.

If a mismatch between the AMD Radeon and the driver version is causing the problem, you must modify the AMD registry to fix the issue. Follow these steps carefully:

  1. Simultaneously press the Windows key and R button to open the Run box.
  2. Type “regedit” in the space allocated > click OK.
  1. In the left pane, navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN.
  2. Locate the key and perform a right-click, then search for an entry labeled “DriverVersion.” After locating it, right-click again and choose “Modify” from the options listed in the context menu.
  1. In the edit window, locate the “Value Data” section and change the data value to zero.
change value data option to 0
  1. After making the changes, click “Apply” and exit the screen.
  2. Now, press Ctrl, Shift, and Esc keys simultaneously to launch the Task Manager.
  3. Locate all AMD processes, right-click on them, and choose “End Task” individually.
end amd tasks
  1. Restart your PC and verify if the issue has been resolved.

Method 6. Uninstall and Reinstall Radeon Drivers

If you have tried all the solutions suggested above and none of them worked, then the last option you can try is to reinstall the AMD Radeon Graphics Driver.

Here are the steps you need to follow:

  1. Visit the official website of AMD.
  1. Download and run the AMD Cleanup Utility.
  2. The tool will prompt you to reboot your system in Safe Mode for safety measures. Click on “Yes” to proceed.
  3. A message box will pop up, informing you that every AMD driver except chipset drivers will be removed. Click “Yes” again.
  4. The tool will start the cleaning process, and once it is completed, it will ask you to restart your computer.
  5. Restart your PC and download the latest driver and software for AMD, then install them.
restart computer


In conclusion, encountering issues with AMD Radeon software not opening can be frustrating and disrupt your workflow. It’s important to remain patient and not panic when encountering these technical issues.

By following the appropriate troubleshooting steps and seeking assistance if needed, it’s possible to resolve the issue and get back to using your software effectively. Remember to always keep your drivers and software up to date to minimize the risk of encountering such problems in the future.

James Masterson
Meet the author

James is a software engineer and an information architect with a keen eye for detail. Among his key interests are enhancing the usability of our Windows 10 content, troubleshooting errors, and tech news.