Complete Guide to Fixing the 0x80073cf9 Error Code in Windows

The 0x80073cf9 error code is a common issue many Windows users have encountered when downloading or updating apps from the Microsoft Store. This Microsoft Store error can prevent users from accessing the apps they need and can be frustrating to fix.

The message indicates Windows 10 is preventing you from installing certain applications on your PC. Most users who experienced such errors said it wasn’t widespread because users could experience problems with particular apps when deploying them. Some people claim to be unable to access the store due to the 0x80073cf9 error code. This error occurs when the user is faced with several possible factors.

This guide will cover several troubleshooting steps, including clearing the cache and resetting the Microsoft Store, checking for updates, and performing a clean boot. Following these steps, you can fix the 0x80073cf9 error code and use the apps you need.

What Are the Common Causes of the 0x80073cf9 Error Code in Windows?

• Corrupted or outdated Windows Store app: The 0x80073cf9 error code can occur when the Windows Store app is corrupted or outdated, which can prevent it from working correctly and cause the error to appear.
• Incorrect system date and time: The Windows Store error may occur if the date and time on your computer are incorrect. This can cause the app to think that your license has expired or that your device is not authorized.
• Network connectivity issues: The 0x80073cf9 error code may appear if there are problems with your network connectivity. This can include issues with your internet connection, firewall settings, or proxy server.
• Insufficient storage space: Another common cause of this error is insufficient storage space on your device to download the app or update.
• Windows Update: Sometimes, the error may occur when Windows Update is in process and can’t finish its updates due to some issues.
• Viruses and malware: This error can also be caused by viruses and malware that can corrupt system files and cause problems with the Windows Store.
• Incorrect permissions: The error may appear if you do not have the correct permissions to access the Windows Store.
• Conflicting apps: Conflicting apps or programs can also cause the 0x80073cf9 error code to appear. These can be apps that conflict with the Windows Store app or the app you are trying to download or update.

Identifying 0x80073cf9 Error: Symptoms to Look Out For

When encountering the 0x80073cf9 error, certain symptoms can indicate the presence of this issue. These symptoms include:

• Error message displaying the 0x80073cf9 code when trying to download or update apps from the Microsoft Store
• Difficulty in accessing apps or games from the Microsoft Store
• Unable to update apps or games from the Microsoft Store
• The Microsoft Store app crashing or freezing
• Difficulty in purchasing or downloading new apps from the Microsoft Store
• Unable to install or reinstall apps or games from the Microsoft Store

By being aware of these symptoms, you can quickly identify if you are experiencing the 0x80073cf9 error and take steps to troubleshoot and fix the issue.

How to Fix Windows Store Error Code: 0x80073cf9?

Restart Windows Update Services

Restarting the Windows Update services can be an effective troubleshooting step for resolving the error code 0x80073cf9. This error can occur when the Windows Update services are not running properly and can prevent the Microsoft Store from working correctly.

By restarting these services, you can fix the Windows store error and get back to downloading and updating apps.

Step 1: Press the Windows key + R on your keyboard to open the Run command.

Step 2: Type “services.msc” in the Run command and press Enter.

Step 3: Scroll down and locate the “Windows Update” service in the list.

Step 4: Right-click on the service and select “Stop.”

Step 5: Wait for a few seconds, right-click on the service again, and select “Start.”

Step 6: Close the Services window and check if the error code 0x80073cf9 is resolved.

Step 7: If the error persists, you can also try restarting the Windows Update service by right-clicking and selecting “Restart.”

Step 8: Close the Services window and check if the error code 0x80073cf9 is resolved. Run a scan with the antivirus for the Windows Store Error Code.

Add AU Install Agent

If you are having trouble accessing the Windows app store and encountering the error code 0x80073cc9, one troubleshooting step you can try is checking for the presence of the “AUInstallAgent” folder. The Windows Update service uses this folder, and its absence can cause issues with the store. Follow these steps to check for and create the folder:

Step 1: Double-click a Windows 8 / 10 icon to open it.
Step 2: Look for and double-click on the Windows folder.
Step 3: Check for another folder called “AUInstallAgent.”
Step 4: If the folder is not present, click the folder name to create it.
Step 5: Once the folder is created, restart the computer.
Step 6: Check if the 0x80073cc9 error code problem still exists.

Turn off Antivirus and Firewall to Fix Code 0x80073cf9

You should disable the software before installing it when using antivirus software from another provider. A virus can block the installation process of the application. Try deactivating the firewall; it may result in Microsoft Store error 0x80073cf9.

Step 1: Open the start menu and look for your third-party antivirus software.
Step 2: Click on the antivirus software to open the program.
Step 3: Look for an option to turn off or disable the antivirus software. This option may be labeled as “disable,” “turn off,” “deactivate,” or something similar.
Step 4: Click on the option to turn off the antivirus software.
Step 5: Open the start menu and look for your firewall software.
Step 6: Click on the firewall software to open the program.
Step 7: Look for an option to turn off or disable the firewall software. This option may be labeled as “disable,” “turn off,” “deactivate,” or something similar.
Step 8: Click on the option to turn off the firewall software.
Step 9: Close the antivirus and firewall software.
Step 10: Try downloading or updating an app from the Windows Store and check if the error code 0x80073cf9 is fixed during installation.
Step 11: If the error code is fixed, you can turn on your antivirus and firewall software again.

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Run Windows Store Apps Troubleshooter

Running the Windows Store Apps Troubleshooter can help fix issues with the Windows Store app and resolve the error code 0x80073cf9. This troubleshooter can automatically detect and fix common problems, such as missing packages in the packages folder and hidden folders.

Step 1: Press the Windows key + I on your keyboard to open the Settings app.
Step 2: Click on “Update & Security.”
Step 3: Click on “Troubleshoot” from the left-hand menu.
Step 4: Scroll down and click on “Windows Store Apps.”
Step 5: Click on “Run the troubleshooter.”
Step 6: Follow the on-screen instructions to complete the troubleshooting.
Step 7: Once the troubleshooter is done, check if the error code 0x80073cf9 is fixed.

Running the System File Checker

Running the System File Checker (SFC) is a valuable troubleshooting step for resolving the error code 0x80073cf9. SFC is a built-in tool that can scan for and fix corrupted or missing system files, including those related to the Windows store and packages folder. Here’s a step-by-step guide on how to run the SFC:

Step 1: Press the Windows key + X on your keyboard and select “Command Prompt (Admin)”
Step 2: Type “sfc /scannow” in the Command Prompt and press Enter.

Step 3: The SFC will start scanning your system for corrupted or missing files, including those related to the packages folder. This process may take several minutes.
Step 4: Once the scan is complete, the SFC will display the results. If any corrupted or missing files are found, they will be repaired automatically.
Step 5: Restart your computer to complete the process.
Step 6: Once the computer has restarted, check if the error code 0x80073cf9 is resolved.

By running the SFC, you can scan for and fix corrupted or missing system files that can cause the error code 0x80073cf9. If the SFC doesn’t solve the issue, try other troubleshooting methods.

Clean Windows Store Cache

Cleaning the Windows Store cache can help fix issues with installing apps and Windows updates and resolve the error code 0x80073cf9. This process involves clearing the temporary files and data stored in the Windows Store cache, which can become corrupt or cause conflicts.

Step 1: Press the Windows key + R on your keyboard to open the Run dialog box.
Step 2: Type “wsreset.exe” in the Run dialog box and press Enter.
Step 3: A command prompt window will open, and the Windows Store cache will be cleaned.
Step 4: A message will appear saying, “The cache for the store was cleared. The Windows Store will now launch.”
Step 5: Click on “OK”

Step 6: Close the Command Prompt window.
Step 7: The Windows Store will open, and you will be prompted to enter your User Account Control credentials if prompted.

Final Thoughts

The error code 0x80073cf9 is a standard and annoying Microsoft Store error that can prevent users from downloading and updating apps. However, by following the troubleshooting steps outlined above, such as restarting the Windows Update services, turning off antivirus and firewall, running the Windows Store Apps Troubleshooter, Running the System File Checker, and Cleaning the Windows Store Cache, you can fix the error code and get back to using the Microsoft Store.