Many users report that their wireless connection keeps on disconnecting. Based on Microsoft forum this issue is caused by corrupted network drivers, improper configuration of power management and sometimes faulty network adapters.
To help you fix this problem, we listed effective methods for you to try on your laptop to see if it will resolve the issue.
Method 1: Reset your router
Most routers are turned on for days or even weeks, sometime a simple reboot of your router can fix this issue.
To do these follow the steps below.
Step 1: Turn off your Internet Router
Step 2: Unplug your router
Step 3: Wait for 5 minutes before turning on your router
Step 4: Turn on your router
Step 5: Try to connect to your network now
Method 2: Forget your Wireless Connection
Step 1: Press Windows key + I
Step 2: Select Network & Internet
Step 3: Click on WIFI on the side menu
Step 4: Click on Manage Know Networks
Step 5: Find the network you are trying to connect and click forget
Step 6: Try connecting again to the network and see if the issue is fixed
Method 3: Use Network Troubleshooter
Step 1: Press on Windows Key and Click on Settings
Step 2: On Settings, search for “Troubleshoot network”
Step 3: Open Network Troubleshooter
Step 4: On the side menu click on Status
Step 5: Find Network Troubleshooter and run it
Step 6: Wait for the troubleshooter to finish scanning your laptop
Step 7: Try connecting to your Wifi again and see if the issue is fixed
If you are still encountering problems after running the troubleshooter proceed to the next method below.
Method 4: Reinstall Network Adapter
If your wireless network adapter driver is not installed properly this could cause your wireless network adapter to misbehave.
To reinstall your wireless network adapter drivers properly follow the steps below.
Step 1: Press on Windows key + S and search for “Device Manager”
Step 2: Open Device Manager
Step 3: Find Network Adapters and Select your adapter
Step 4: Right click on your Wireless Network Adapter and select Uninstall
Step 5: Reboot your computer and Windows will automatically install the latest driver for your Network Adapter
Method 5: Use Google’s DNS
Step 1: Press Windows key + S and search for “Network & Sharing Center”
Step 2: Open Network & Sharing Center
Step 3: Click on the connection you are using
Step 4: Click on Properties
Step 5: Find Internet Protocol Version (TCP/IPv4) and click on properties
Step 6: Click on Use the following DNS Server Address and enter the following values:
Preferred DNS Server: 18.104.22.168
Alternate DNS Server: 22.214.171.124
Step 7: Click OK to apply the settings and try browsing the internet and see if the issue is fixed
Method 6: Reset TCP/IP Configuration
Step 1: Press Windows key + X and select Command Prompt (Admin)
Step 2: In Command Prompt, Type this lines and press Enter
Step 3: After performing ipconfig/release, enter the following:
Step 4: Close Command Prompt
Step 5: Reboot Windows 10 and try connecting to your network
Method 7: Change Wireless Adapter Power Settings
Now the last thing to check is your power management settings. Your laptop might be turning off your wireless adapter to save power when you are using your laptop on battery.
To disable this settings follow the steps below
Step 1: Press on Windows Key + R
Step 2: Type ncpa.cpl and press ok
Step 3: On Network Connections, find your wireless network adapter and right click on it and select properties
Step 4: Under properties click on configure
Step 5: On the popup window click on the Power Management tab
Step 6: Make sure to uncheck “Allow the computer to turn off this device to save power”
Step 7: Click ok and try connecting to your WIFI network
Another thing to check is your wireless router. The router might be broken or faulty and causes the unstable connection to your laptop.
Try connecting another laptop or device on your router and see if the problem would occur. If other devices connect without a problem on your router this means that your wireless network adapter is broken.
Visit the nearest service center and have them check your laptop’s wireless network adapter.