How to Fix the “Err_Name_Not_Resolved” Error Message in Google Chrome Browser

How to Fix the “Err_Name_Not_Resolved” Error Message in Google Chrome Browser

/ James Masterson

The internet allows you access to an almost infinite number of different internet sites. All you need to access a specific online project is a web browser and the site’s domain name. The numerical IP address of the page can be represented by the domain name when you enter the address in your browser’s address bar.

Domain name resolution is the automatic translation that DNS servers (Domain Name System) handle. The website you are trying to visit will be inaccessible if your domain name can’t be resolved. When something like this occurs, Google Chrome will show an error message, “ERR_NAME_NOT_RESOLVED.”

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Why You Are Getting the “ERR_NAME_NOT_RESOLVED.” in Google Chrome Browser

When Chrome cannot load a webpage, you will see the ERR_NAME_NOT_RESOLVED error message. The first thing you need to do is determine whether or not the website is unavailable for everyone else or whether or not it is only you. The domain’s DNS entries on the server may have gotten misconfigured, in which case there’s nothing you can do.

In technical words, ERR NAME NOT RESOLVED indicates that the browser could not resolve the domain name. Every domain on the internet is connected to a name server, and the Domain Name System (DNS) is the system in charge of resolving domain names.

Domain name resolution transforms a website’s domain name to its IP address when it is entered into a web browser. After that, the IP address is compared to the directory of websites stored on the name server.

When you get the error message in your browser, Chrome could not find an IP address corresponding to the domain name you entered into the address bar. A browser such as Chrome that cannot determine your IP address will not be able to access the web page you requested.

This problem can occur on any device you use Google Chrome on, including your smartphone and PC. This error could also appear in other browsers if your DNS didn’t determine the site’s domain name.

How to Fix the Err_Name_Not_Resolved Error in Google Chrome

When solving Internet-related issues, start with the most straightforward solutions. To resolve the ERR NAME NOT RESOLVED problem, take the following steps:

  • Check for any misspellings or typos: Check that you’ve typed in the proper website address., not, is the correct domain name. A simple typographical error in the website’s address can lead to the problem. Furthermore, because modern browsers autofill webpages in the address field, Chrome may attempt to insert the incorrect address each time you begin typing.
  • Reboot your devices: The most straightforward and most generally followed piece of advice. If you have network problems, consider rebooting your devices. Restart both your computer, smartphone, or router.
  • Try checking other websites: You might want to try opening a different website. This will help you determine whether your Internet connection is down or if a specific website is not working.
  • Access the website from a different device: Check if the issue exhibits itself on other internet devices connected to the same network connection. If the error occurs on all devices, there is likely a problem with the settings of the access point (restart your internet router), the DNS server provided by the network is inaccessible, or there is an issue on the server itself. 
  • Disable Proxy Settings or VPN connections: Using a VPN or a proxy setting on your device can cause the Err_Name_Not_Resolved Error in the Google Chrome browser.
  • Make sure you have a stable internet connection: A bad connection could be the reason for the Err_Name_Not_Resolved error.

Clear Browsing Data, Cache, and Cookies of Google Chrome

When you empty Chrome’s cache and delete its cookies, you will delete all previously saved data in Chrome. Some of the cache and data on your computer may be corrupted, which stops Google Chrome from functioning correctly.

  1. Click the three vertical dots in Chrome and click “settings.”
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  1. Go down to Privacy and Security and click “Clear Browsing Data.”
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  1. Put a check on “Cookies and other site data” and “Cached images and files” and click “Clear Data.”
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  1. Restart Google Chrome and go to the problematic website to check if the “Err_Name_Not_Resolved” error has been fixed.

Reset Google Chrome to Default Settings

By resetting Google Chrome, you will return it to the state in which it was initially installed. All customizations in Chrome will be lost, including your themes, custom homepage, bookmarks, and extensions.

  1. In Google Chrome, click on the three vertical dots and click “settings.”
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  1. Scroll down to the bottom and click “Restore settings to their original defaults” under Reset and Clean up in the settings window.
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  1. In the next window, click “Reset Settings” to complete the steps. Restart Chrome and check if the “Err_Name_Not_Resolved” error has already been fixed.
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Flush DNS Cache in Your Operating System

The Domain Name System (DNS) cache or the DNS resolver cache is a temporary database saved on your computer. It is typically kept by your computer’s operating system, which also maintains a record of all the websites and other locations on the internet that you have recently accessed or attempted to do so.

Unfortunately, this cache has the potential to become corrupt, which will prevent Google Chrome from operating normally. To repair this, you’ll need to clear the DNS cache.

  1. In the Run window, type “cmd.” Next, press enter to open the Command Prompt.
  2. In the Command Prompt, type “ipconfig /release.” Be sure to include a space between “ipconfig” and “/release.”
  3. Next, hit “Enter” to run the command.
  4. In the same window, type “ipconfig /renew.” Again, you need to add a space between “ipconfig” and “/renew.” Press Enter.
ipconfig release renew
  1. Next, type in “ipconfig/flushdns” and press “enter.”
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  1. Exit the Command Prompt and restart your computer. Once you have the computer back on, go to your favorite website on your browser and check if this was able to fix the “Err_Name_Not_Resolved” error message.

Manually Configure the DNS Server Addresses

Some ISPs (Internet Service Providers) will give you the address of their DNS server, which sometimes has a slow connection. You also have the option of change DNS address with Google Public DNS, which will allow you to boost the speed at which you connect to websites.

  1. On your keyboard, hold down the “Windows” key and press the letter “R.”
  2. In the Run window, type “ncpa.cpl”. Next, press enter to open the Network Connections.
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  1. Right-click on your network connection in the Network Connections window and click “Properties.”
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  1. Click on Internet Protocol version 4 and click “Properties.”
  2. Under the General Tab, change the the “Preferred DNS Server Address” to the following DNS server addresses:
  • Preferred DNS Server:
  • Alternate DNS server:
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  1. Click on “OK” to apply the changes to the internet DNS address and close the internet settings window. After this step, open the Chrome browser and check if the “Err_Name_Not_Resolved” error message has already been fixed.

Disable Your Security Software Temporarily

The “ERR NAME NOT RESOLVED” problem that you see in Chrome on Android, Windows, and other platforms could be caused by a security application that you have installed. A firewall or antivirus program, for example, can block access to specific websites, resulting in an error message from the browser.

You can see if they’re producing issues like this by temporarily deactivating the programs you’re using. In this case, you’ll know that the problem was with the domain name. In this case, you can get in touch with the software’s publisher or find a suitable replacement program to use in its stead.

James Masterson
Meet the author

James is a software engineer and an information architect with a keen eye for detail. Among his key interests are enhancing the usability of our Windows 10 content, troubleshooting errors, and tech news.