Remote Support
What is Remote Support?
Remote Support is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 7 with nearly 66.67% of installations running this operating system. Remote Support's installer is typically 7.00 MB in size and installs around 11 files. The most common release is 7.0.454 with 58.33% of all installations currently using this version.
Remote Support is most popular in the United States with 95.24% of installations residing in this country.
When using a computer that is connected to the internet, Remote Support is known to create 1 firewall exception to allow inbound and outbound connectivity.
About Remote Support?
Remote Support is a LogMeIn-branded software solution designed for computer support and remote access. Utilizing a proprietary remote desktop protocol transmitted via SSL, it enables support technicians to deliver efficient remote customer support services. The software facilitates a secure connection between the remote desktop and the local computer via SSL over TCP or UDP, employing NAT traversal techniques to achieve peer-to-peer connectivity when possible.
Software Behaviors
- Services:
-
- CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
- Firewall:
-
- CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.
Startup Entries
- Registry entries:
-
- CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
- Registry entries (User):
-
- CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
Software Details
- URL:
- https://www.logmein.com
- Support:
- –
- Installation path:
- C:\Program Files\LogMeIn Rescue Calling Card\
- Uninstaller:
- MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
- Size:
- 7.00 MB
- Language:
- English
Remote Support Executable Details
- Primary executable:
- unicows.dll
- Name:
- Remote Support
- Path:
- C:\Program Files\LogMeIn Rescue Calling Card\unicows.dll
- MD5:
- –
- SHA-1:
- –
- SHA-256:
- –