Don’t Panic! How to Fix ERR_INTERNET_DISCONNECTED

To fix the ERR_INTERNET_DISCONNECTED problem, you must first figure out where it came from. This error message might show in the browser for several reasons.

The primary and common cause is antivirus software on your computer. Antivirus usually uses a Firewall to safeguard you when you’re on the internet. It can occasionally cause internet disconnection, and web browser cookies and caches can also prevent connection to the web.

It could result from a problem with your LAN (Local Area Network) or wireless connection settings. A change in LAN may affect your internet settings, causing your computer to disconnect from the internet.

Possible Causes of err_internet_disconnected

• Your internet is down due to network connectivity issues.
• Network drivers that are out of date or incompatible.
• Your antivirus software is blocking the connection.
• The network settings on your computer are incorrect.

It could also be a faulty wire or a router that needs to be rebooted or replaced. If you encounter the ERR_INTERNET_DISCONNECTED, you are at the right place. Today, we will provide you with several troubleshooting methods that you can perform to get your internet back up and running again.

Troubleshooting Methods to Fix ERR_INTERNET_DISCONNECTED

You can perform multiple troubleshooting methods to fix the ERR_INTERNET_DISCONNECTED internet error. But before you perform any of them, it is crucial to isolate the problem and ensure not to skip the first troubleshooting method.

First Method – Make Sure You Have Internet Service

Check to see if the Internet connection in your location is up and running. Use a different device on your network to connect to the internet. If the problem affects your network’s devices, it could be a problem with the internet itself.

If the issue affects a single device, your internet router works fine, and your computer’s network settings cause the problem.

Rebooting your internet router may fix the problem. Hold down the power button on your internet router and wait 30 seconds for your router to turn off (steps may vary depending on your router’s model).

Now press the Power button again and wait for the internet router to finish booting. After your router has been booted, see if the problem still exists. If the problem persists but only on a single device, you go ahead with our troubleshooting methods. However, if you are experiencing it on all devices, you should contact your Internet Service Provider to report the issue.

Second Method – Refresh Your Computer’s Connection to Your Network

One of the simplest remedies on our list for the ERR INTERNET DISCONNECTED message is to tell your computer to ignore your internet connection. This will allow you to re-establish your computer’s connection to the network connection and determine whether a routing issue on the Wi-Fi network caused the error message.

1. Click on the Internet Icon on your system tray in the bottom right corner of your desktop.
2. You will see the list of Wi-Fi networks available in your location and the one you are connected to.
3. Right-click on the Wi-Fi network you are connected to and click “Forget.”

4. Once you have forgotten the Wi-Fi connection, reconnect and check if the error message has been fixed.

Third Method – Clear Your Web Browsers Cache

If you’re using a web browser like Google Chrome, Mozilla Firefox, or Microsoft Edge, you should try deleting its cache files. The cache files stored in your browser will help the site load faster when you revisit a website. These cache files can become corrupted and cause your storage to fill up, causing some websites not to load or slowing down your computer. To clear your browsers, follow these steps.

Google Chrome Browser

By clearing the cache and cookies of the google chrome browser, you delete all the saved data in the browser. These caches and data may include corrupted ones that may have been causing the ERR_INTERNET_DISCONNECTED error.

1. Click the 3 vertical dots in Chrome and click “settings.”

2. Go down to Privacy and Security and click “Clear Browsing Data.”

3. Put a check on “Cookies and other site data” and “Cached images and files” and click “Clear Data.”

4. Restart Google Chrome and see if the internet error has been fixed.

Mozilla Firefox

1. Click the three horizontal bars in the upper right corner of Firefox and click on “settings.”

2. Select “Privacy & Security” on the menu to the left.
3. Click the “Clear Data…” button under the Cookies and Site Data option.

4. Select both options under Clear Data and click “Clear.”
5. Firefox will then restart; now check if the ERR_INTERNET_DISCONNECTED was fixed using this method.

Microsoft Edge

1. Click the “Tools” menu (three dotted lines in the upper-right corner).
2. Open the “Settings” menu.

3. Click “Privacy, search, and services” on the left-side menu.
4. Under the section, Clear browsing data, click “Choose What to Clear.”

5. Choose “Cookies and other site data” and “Cached images and files.”
6. Next, click “Clear Now.”

7. Microsoft Edge will restart; now, check if the error is already fixed.

Recommended: Fortect System Repair Tool – Fix Errors & Speed Up Windows Automatically

Fourth Method – Update Your Network Adapter

Leaving your network adapter outdated can also cause the ERR_INTERNET_DISCONNECTED error. That is why updating it every time there’s a new version is crucial to avoid problems.

1. Press the “Windows” and “R” keys and type in “devmgmt.msc” in the run command line, and press enter.

2. In the list of devices, expand “Network Adapters,” right-click on your Wi-Fi adapter, and click “Update Driver.”

3. Select “Search Automatically for Drivers” and follow the subsequent prompts to install the new driver for your Wi-Fi adapter completely.

4. You may also look at the manufacturer’s website for the latest driver of your Wi-Fi adapter to get the latest driver version for your network adapter.

Fifth Method – Disable Any VPN Service

If you use a VPN service, you may get the ERR_INTERNET_DISCONNECTED error. Most of the time, the VPN you use connects you to the internet with an IP address from a different country. Try disconnecting your VPN from your computer to see if it fixes the problem.

1. Open the Windows settings by simultaneously holding down the “Windows” + “I” keys.

2. Click on “Network & Internet” in the Windows Settings window.

3. Tick all the options under VPN Advanced Options off and remove any VPN Connections.

4. Reconnect to your Wi-Fi network and see if the ERR_INTERNET_DISCONNECTED error has been fixed.

If you are using a third-party VPN service provider, disable it to determine if it is the one causing the problem.

Sixth Method – Disable the Windows Firewall Temporarily

The Windows Defender Firewall is an essential tool that helps prevent any potential data breach. However, it may mistakenly identify certain websites as malicious and block access in other cases. The err internet disconnected error happens as a result. To fix this problem, use the steps below to disable the Windows Defender Firewall temporarily:

1. Hold down the “Windows” + “R” keys on your keyboard and type in “control firewall.cpl” in the run command line.

2. Click on the “Turn Windows Defender Firewall On or Off” on the left pane.

3. Click on “Turn off Windows Defender Firewall” under both Private Network and Public Network settings and click “OK.”

4. Check if this method has fixed the ERR_INTERNET_DISCONNECTED internet error.

Conclusion

Before performing any of these steps, contact your Internet Service Provider (ISP) first to avoid committing actions that will only lead to nothing. Imagine going through the trouble of doing all these steps only to find out that your ISP is just doing some maintenance on your network.

Frequently Asked Questions