How To Fix Directx Encountered An Unrecoverable Error

How To Fix Directx Encountered An Unrecoverable Error

/ Sedfrey Galope

One of the most frustrating things that could happen while gaming is when your PC suddenly acts up. Error messages such as “DirectX encountered an unrecoverable error” whenever launching a game is a perfect example. This problem usually happens to players of Call Of Duty. Thankfully, there are fixes that you can try to fix this problem completely.

What is “Directx Encountered An Unrecoverable Error”?

This problem refers to a DirectX failure. One of the most common ways to fix this issue is to ensure that your device can complement the game requirements. This may also mean you need to update your graphics card drivers to the latest ones available.

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Method 1 – Install The Latest Game Patch

Software and games consistently receive updates to fix bugs. These patches will help ensure that you will not experience any issues when playing your game. Make sure to check for game updates and always install the latest game patch. Download and install the latest patch only from Steam or Epic Game Launcher. Make sure to check the official website to find the updated executable file.

Method 2 – Check If Your PC Meets The System Requirements

Your computer must meet the system requirement to play the game. If not, you will likely run into issues like the “DirectX encountered an unrecoverable error.” In addition, different games have different system requirements, so make sure to review them before you download and install them. As for Call of Duty, the system requirements are as follows:

Minimum System Requirements to Run Call Of Duty

CPUIntel® Core™ i3 3225 or equivalent
HDD25 GB HD space
Video cardNVIDIA® GeForce® GTX 660 @ 2 GB / GTX 1050 or AMD Radeon™ HD 7850 @ 2GB or higher
DirectX Version 11.0 compatible video card or equivalent
Sound CardDirectX Compatible
NetworkBroadband Internet Connection

Recommended System Requirements to Run Call Of Duty

Operating systemWindows 10
CPUIntel® Core™ i5-2400 / AMD Ryzen R5 1600X
HDD25 GB HD space
Video cardNVIDIA® GeForce® GTX 970 / GTX 1060 @ 6GB or 
AMD Radeon™ R9 390 / AMD RX 580 or higher
DirectX Version 11.0 compatible video card or equivalent
Sound CardDirectX Compatible
NetworkBroadband Internet Connection

If your system does not meet these requirements, you will likely meet problems along the way. You’ll need to upgrade your PC to fix the error completely.

Method 3 – Update DirectX

Check your PC for system compatibility. It is also an excellent time to make sure your DirectX is updated. Outdated DirectX can also cause problems with your game. To fix, follow these methods:

  1. On your keyboard press Windows + R. This will open the run dialog box.
  2. Type “dxdiag” and press enter to open the DirectX settings.
image 146
  1. Stay on the System tab, and locate the “DirectX Version” line. Check if your PC’s current version is compatible with Call Of Duty, if not you need to update.
image 147

To update DirectX:

Windows 7 and Windows XP — Manually install an update package to get the latest DirectX on your computer.

Windows 10, Windows 8, and Windows 8.1 — Your PC will automatically install the latest version of DirectX during the Windows Update process.

Method 4 – Reinstall Your Graphics Card Driver

Outdated drivers can also cause problems with your game. Reinstall and update your graphics driver to remove the “DirectX encountered an unrecoverable error.”

  1. On your keyboard press Win key + R to open the Run Dialog box.
  2. Type “dxdiag” to open the DirectX Diagnostic Tool.
  3. Write down the graphics card and manufacturer details found in the display tab. You will also need to write down if your PC is 32 or 64-bit OS.
image 149
  1. Go to the video card manufacturer’s website. Locate where you can download the drivers by entering your graphics card model in the search box.  
  2. Download the most updated video card driver that’s compatible with your Windows version.
  3. On your keyboard press, the Windows key + X. Choose Device Manager.
  4. Next, double-click “Display adapters “and right-click your listed graphics card to open its menu.
  5. Choose the Uninstall device option on the context menu.
image 150
  1. Check the “Delete the driver settings for this device” checkbox.
  2. Press the Uninstall button.
  3. Restart the Windows OS.
  4. Click “Cancel” if a prompt window opens for detecting the graphics card driver.
  5. Next, install the downloaded graphics card driver by selecting its installer in File Explorer. In addition, you might also need to extract the zip folder first.

Method 5 – Configure Your PC’s Display Scaling Settings

Configuring your display scale may help you resolve issues with DirectX affecting your game.

For Windows 10 users:

  1. On your keyboard, simultaneously press the Windows key + I.
image 152
  1. Choose “System” in the Settings pane.
image 154
  1. Next, in the Display section, select 100% for “Scale and layout”.
image 153

Windows 8 and 7 users:

  1. Access Control Panel. View by small icons or large icons.
  2. Next, click on “Display”.
  3. Select, 100% or Smaller for the size of text and other items on your screen, then click Apply.

Restart your computer for the changes to take effect.


There are two things to remember when you encounter the “Directx Encountered An Unrecoverable Error.” First, you need to make sure that both your DirectX and Graphics Card drivers are up to date, and second is that your computer should meet the system requirements of the application you are trying to launch.

Before installing an application on your computer, make sure to do your research and check if your computer can handle it. If not, then we strongly suggest upgrading your computer as it’s the only way to make the application work on your computer.

Sedfrey Galope
Meet the author

Sedfrey is an experienced writer, editor, PC hardware, and gaming enthusiast. In his spare time, he enjoys online gaming or reading about the latest innovation in the PC market. As a result, he is constantly challenged to find fixes to hardware and software errors. Sed believes that there is always a way to make software and applications work. As a result, you will find his articles and guides easy to follow.