What is DellSupport?

DellSupport is software application developed by Dell Inc.. It is most commonly found on computers running Windows Vista with nearly 82.53% of installations running this operating system. DellSupport's installer is typically 14.00 MB in size and installs around 93 files. The most common release is 6.0.3075 with 60.73% of all installations currently using this version.

DellSupport is most popular in the United States with 85.08% of installations residing in this country.

DellSupport adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times. When using a computer that is connected to the internet, DellSupport is known to create 1 firewall exception to allow inbound and outbound connectivity.

About DellSupport?

Dell Support is an agent pre-installed in many Dimension and Inspiron computers, providing simplified access to self-help resources, support tools, chat, service resources, and system information. It notifies users about available software and driver updates, upgrades, and patches. Additionally, it offers links to Dell PC Tuneup software, Windows Vista compatible computers, and upgrade and accessory parts. With detailed system information, it provides a comprehensive view of hardware, software, and settings. Dell Support also delivers alerts for system events and prompts for necessary actions. It also includes links to Dell Technical Support, Dell Warranty Information, and Dell Customer Service for seamless assistance.

Software Behaviors

Services:

brkrsvc.exe runs as a service named 'DSBrokerService' (DSBrokerService).

Firewall:

DSAgnt.exe is added as a firewall exception for 'C:\Program Files\DellSupport\DSAgnt.exe'.

Scheduled tasks:

DSBrws.exe is scheduled as a task named 'Check Now' (Next runs on 1/1/0001 at 12:00 AM).

Startup Entries

Registry entries:

DSAgnt.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'DellSupport-' and executes as "C:\Program Files\DellSupport\DSAgnt.exe" /startup.

Software Details

URL:

https://www.support.dell.com

Support:

https://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091989

Installation path:

C:\Program Files\DellSupport\

Uninstaller:

MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}

Size:

14.00 MB

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