24x7 Help

24x7 Help

Known Malware

by Crawler, LLC

What is 24x7 Help?

24x7 Help is software application developed by Crawler, LLC. It is most commonly found on computers running Windows 7 with nearly 61.62% of installations running this operating system. 24x7 Help's installer is typically 3.00 MB in size and installs around 12 files. The most common release is 2.1.0.33 with 21.93% of all installations currently using this version.

24x7 Help is most popular in the United States with 84.27% of installations residing in this country.

24x7 Help adds 2 scheduled tasks to the Windows Task Scheduler launching the program at randomly scheduled times.

Multiple virus scanners have detected malware in 24x7 Help.

Cfg24x7.exe (MD5: a0aa079fa11efa3d3351a71ebaac43da) has been flagged by 3 scanners:
Scanner Software Result
Avira AntiVir DR/Delphi.Gen
Norman Qhost.ZVJ
TrendMicro-HouseCall TROJ_GEN.F47V0104
App24x7Svc.exe (MD5: abddb0afacc98b837dae24c56818c304) has been flagged by 5 scanners:
Scanner Software Result
Agnitum Outpost Riskware.Agent!
Bkav FE W32.HfsAdware.463B
Dr.Web Program.Unwanted.340
ESET-NOD32 Win32/24x7Help.A potentially unwanted
Fortinet FortiGate Riskware/24x7Help
App24x7Help.exe (MD5: 8950b49f658a4657497e51abd924780a) has been flagged by 15 scanners:
Scanner Software Result
Avira TR/Trash.Gen
AVware Backdoor.Win32.Bifrose.fsi (v)
Kaspersky Packed.Win32.Krap
VIPRE Antivirus Backdoor.Win32.Bifrose.fsi (v)
Avira AntiVir DR/Delphi.Gen
Norman Qhost.ZVJ
TrendMicro-HouseCall TROJ_GEN.F47V0104
Baidu-International Trojan.Win32.24x7Help.B
CMC Antivirus Packed.Win32.Obfuscated.10!O
Comodo Security Application.Win32.24x7Help.~A
ESET-NOD32 a variant of Win32/24x7Help.B
Agnitum Outpost Riskware.Agent!
Bkav FE W32.HfsAdware.463B
Dr.Web Program.Unwanted.340
Fortinet FortiGate Riskware/24x7Help

Software Behaviors

Services:
  • App24x7Svc.exe runs as a service named '24x7HelpService' (24x7HelpSvc).
Scheduled tasks:
  • App24x7Help.exe is scheduled as a task with the class '{F93CC7AF-CBBC-4209-A264-04403239BB25}' (runs on registration).
  • unins000.exe is scheduled as a task with the class '{631EA004-8C45-4C40-9E52-493497117CED}' (runs on registration).

Software Details

URL:
https://www.24x7help.org
Support:
Installation path:
C:\Program Files\24x7Help\
Uninstaller:
"C:\Program Files\24x7Help\unins000.exe"
Size:
3.00 MB
Language:
English

24x7 Help Executable Details

Primary executable:
App24x7Help.exe
Name:
24x7 Help
Path:
C:\Program Files\24x7Help\App24x7Help.exe
MD5:
8950b49f658a4657497e51abd924780a
SHA-1:
SHA-256:
Files installed by 24x7 Help
File Type Filename MD5
EXE
02bfb88910077b93735301cfd938fb1a
EXE
70e82d770eb1345b55d9698081752b98
EXE
cf82226fcf11dd60dbb4806a59c196b8
EXE
a0aa079fa11efa3d3351a71ebaac43da
EXE
abddb0afacc98b837dae24c56818c304
EXE
900bdc2864c5f2e26b3552ee96baf797
DLL
4161d4367a71d2db5437070dbc8174c6
EXE
319097b657a46d8ee685d0bc604e3bfa
DLL
ca19bda6a333ee9578592ac6a6c9a845
DLL
5f53c3ae3fbf65e3934e75c09516f7c4