How to Fix “The Default Gateway is not Available” in Windows 10

How to Fix “The Default Gateway is not Available” in Windows 10

/ Shayne Sherman

Computers rely on an internet connection for most of its functions. Internet connection issues can cause a lot of problems for users. One common issue that Windows 10 users can encounter is The Default Gateway is Not Available problem.

This problem prevents you from connecting to the internet. Knowing how to solve this issue is essential.

What causes the problem?

There are many possible causes for this problem. Default gateway not being available may be due to outdated drivers, incorrect router settings, wrong IP address settings or some antivirus that controls internet traffic.

First: Make a System Backup

Before starting any computer repair, it is ideal to back up your files to ensure that you won’t lose any critical data.

Follow these steps to help you in backing up your data.

Step 1:

Press the Windows key on your keyboard and click on the “Settings” icon.


Step 2:

Click on “Update and Security”.

Update and Security

Step 3:

Click on the “Backup” tab on the side menu.


Step 4:

Add a drive

Connect a flash drive or external hard drive to your computer. Click “add a drive” and then choose the drive you connected

Methods to fix “The Gateway Is Unavailable” on Your Computer

Fix 1: Install/Update your Ethernet Driver

Step 1:  Press the Windows key on your keyboard and click on the “Settings” icon.

Step 2:  Select “Windows Update” on the side menu.

Windows Update

Step 3: Wait for the system to check for updates and then download it.

Fix 2: Use Advance System Repair Tool (Restoro)

Restoro is a program that analyzes your computer and automatically repairs issues on your PC that may cause the default gateway unavailable error.

Follow the steps below on how to download and use Restoro on your computer.

These steps will require you to temporarily deactivate your anti-virus to prevent it from interfering with Restoro.

Step 1: Download and Install Restoro for free


Step 2: Accept the license terms agreement by checking the “I Accept the EULA and Privacy Policy” to continue.

Step 3: After installing restoro, it will automatically scan your computer for the first time.

Restoro scan

Step 4: You can view the details of the scan by expanding the “Details” tab.

Step 5: To fix the issues found, expand the “Recommendation” tab and choose between “Clean” and “Ignore.”

Step 6: Click on “Clean Now” at the bottom part of the program to begin fixing the issue.

Most of the time, Restoro will fix the issue with the default gateway being unavailable. But if the problem is still present, proceed to the next method.

Fix 3: Change the power management of your network adapter

Power management can affect the performance of your network adapter if it’s on power-saving mode. You can change the settings of your power management by following these steps:

Step 1: Press Windows key + X and select Device Manager from the pop-up list

Device Manager

Step 2: Expand the “Network Adapters” tab and select your network adapter.

Network Adapters

Step 3: Right Click on your network adapter and select “Properties” tab

Step 4: Go to the “Power Management” tab and make sure that “Allow the computer to turn off this device to save power” is unchecked

Power Management

Step 5: Click “OK” to save changes and reboot your computer

After restarting the computer, try reaccessing the internet and see if it fixes the problem. If the issue is still there, proceed to the next method.

Fix 4: Change the power saving mode of your wireless network adapter

Another way to solve the default gateway is unavailable error is by checking your power saving mode settings. To do this, see the steps below:

Step 1: Press Windows key + S and type Power Options. Select Power Options on the result.

Power Options

Step 2: Select your current power option plan and click on “Change Plan Settings.”

Change Plan Settings

Step 3: Click on “Change Advanced Power Settings”

Step 4: Expand the “Wireless Adapter Settings” tab and “Power Saving Mode” tab

Step 5: Set On Battery and Plugged In settings to Maximum Performance

dg 5.5

Step 6: Click on OK to save changes and reboot your computer.

After rebooting, try to browse the internet and see if the error is resolved. If the problem still occurs, proceed with the next method.

Fix 5: Reset TCP/IP using Command Prompt

If trying the methods above doesn’t work, doing a TCP/IP reset using netshell command would fix the issue on the default gateway unavailable.

To do these kindly see the steps below:

Step 1: Press Windows key + X and choose Command Prompt (Admin) from the menu.

Command Prompt

Step 2: Enter these lines on the Command prompt:

netsh int ip reset

and press enter.

netsh int ip reset

Step 3: After the process is done, close the Command Prompt and Reboot your Computer.

After executing the steps above, try to check if the issue is resolved.

The default gateway is unavailable error is mostly due to outdated drivers or improper network adapter configuration. To fix this, make sure to try all the solutions above.

If the problem still exists after trying the methods in this article, the problem is most likely with your ISP. Contact your ISP customer hotline for assistance in resolving the issue.

Shayne Sherman
Meet the author

Shayne is an expert at all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. He also enjoys spending time with his family, including his English bulldog, Fergie as well as entertaining at his home theater.