How to Fix “The Default Gateway is not Available” in Windows 10

How to Fix “The Default Gateway is not Available” in Windows 10

/ Shayne Sherman

Computers rely on an internet connection for most of their functions, and Internet connection issues can cause many problems for users. One common issue that Windows 10 users can encounter is the Default Gateway is Not Available problem.

This problem prevents you from connecting to the internet. Knowing how to solve this issue is essential.

What causes the problem?

There are many possible causes for this problem. The default gateway not being available may be due to outdated drivers, incorrect router settings, wrong IP address settings, or some antivirus that controls internet traffic.

First: Make a System Backup

Before starting any computer repair, it is ideal for backing up your files to ensure that you won’t lose any critical data.

Follow these steps to help you in backing up your data.

Step 1:

Press the Windows key on your keyboard and click on the “Settings” icon.

start button settings

Step 2:

Click on “Update and Security.”

windows update and security

Step 3:

Click on the “Backup” tab on the side menu.

windows backup

Step 4:

add drive for backup

Connect a flash drive or external hard drive to your computer. Click “add a drive” and then choose the drive you connected

Methods to fix “The Gateway Is Unavailable” on Your Computer

Fix 1: Install/Update your Ethernet Driver

Step 1:  Press the Windows key on your keyboard and click on the “Settings” icon.

Step 2:  Select “Windows Update” on the side menu.

check updates

Step 3: Wait for the system to check for updates and then download it.

Fix 2: Use Advance System Repair Tool (Restoro)

Restoro is a program that analyzes your computer and automatically repairs issues on your PC that may cause the default gateway unavailable error.

Follow the steps below to download and use Restoro on your computer.

These steps will require you to temporarily deactivate your antivirus to prevent it from interfering with Restoro.

Step 1: Download and Install Restoro for free

Step 2: Accept the license terms agreement by checking the “I Accept the EULA and Privacy Policy” to continue.

Step 3: After installing Restoro, it will automatically scan your computer for the first time.

restoro scan

Step 4: You can view the details of the scan by expanding the “Details” tab.

Step 5: To fix the issues found, expand the “Recommendation” tab and choose between “Clean” and “Ignore.”

Step 6: Click on “Clean Now” at the bottom part of the program to begin fixing the issue.

Most of the time, Restoro will fix the issue with the default gateway being unavailable. But if the problem is still present, proceed to the following method.

Fix 3: Change the power management of your network adapter

Power management can affect the performance of your network adapter if it’s in power-saving mode. You can change the settings of your power management by following these steps:

Step 1: Press the Windows key + X and select Device Manager from the pop-up list

windows search device manager

Step 2: Expand the “Network Adapters” tab and select your network adapter.

Step 3: Right Click on your network adapter and select the “Properties” tab.

network adapters properties

Step 4: Go to the “Power Management” tab and ensure that “Allow the computer to turn off this device to save power” is unchecked.

wireless adapter wireless power management

Step 5: Click “OK” to save changes and reboot your computer.

After restarting the computer, try reaccessing the internet and see if it fixes the problem. If the issue is still there, proceed with the following method.

Fix 4: Change the power saving mode of your wireless network adapter

Another way to solve the default gateway is unavailable error is by checking your power saving mode settings. To do this, see the steps below:

Step 1: Press the Windows key + S and type Power Options. Select Power Options on the result.

Power Options

Step 2: Select your current power option plan and click “Change Plan Settings.”

change plan settings

Step 3: Click on “Change Advanced Power Settings.”

Step 4: Expand the “Wireless Adapter Settings” and the “Power Saving Mode” tab.

Step 5: Set On Battery and Plugged In settings to Maximum Performance.

set power to maximum performance

Step 6: Click on OK to save changes and reboot your computer.

After rebooting, try to browse the internet and see if the error is resolved. If the problem still occurs, proceed with the following method.

Fix 5: Reset TCP/IP using Command Prompt

If trying the methods above doesn’t work, doing a TCP/IP reset using netshell command would fix the issue of the default gateway being unavailable.

To do these, follow the steps below:

Step 1: Press the Windows key + X and choose Command Prompt (Admin) from the menu.

command prompt admin

Step 2: Enter these lines on the Command prompt:

netsh int ip reset

And press enter.

netsh int ip reset

Step 3: After the process, close the Command Prompt and Reboot your Computer.

After executing the steps above, check if the issue is resolved.


The default gateway is unavailable error is primarily due to outdated drivers or improper network adapter configuration. To fix this, make sure to try all the solutions above.

If the problem still exists after trying the methods in this article, the problem is most likely with your ISP. Contact your ISP customer hotline for assistance in resolving the issue.

Frequently Asked Question

How do I fix the default gateway is not available?

If the default gateway is unavailable, there are a few potential solutions. One is to check the router to see if it is properly configured. Another is to check the network settings on the computer to ensure that the default gateway is correctly specified. Additionally, restarting the computer or the router may resolve the issue. If the problem persists, contact the ISP or administrator for further assistance.

What causes default gateway not available?

There are a few potential causes of this error. One possibility is that the computer’s IP address is not configured correctly. Another possibility is that the gateway device is not powered on or connected to the network correctly. Finally, it is also possible that there is a problem with the router or other networking equipment.

How do I find my default gateway?

You’ll need to open the Command Prompt to find your default gateway. Once the Command Prompt is open, type in “ipconfig” and hit Enter. This will include a list of all your network adapters and their corresponding information. Look for the currently active adapter and the “Default Gateway” entry under its IP Address header. This is your default gateway.

Why is default gateway not available?

The default gateway is not available because it is not configured correctly. The gateway is the router that connects the LAN and the Internet. It is important to configure the gateway correctly so the LAN can access the Internet.

What is default IP gateway?

A default IP gateway is a network node that serves as an access point to another network. A default gateway is typically a router that connects a local network to the Internet. When a device on the local network attempts to access a resource on the Internet, the request is forwarded to the default gateway, which then forwards the request to the appropriate server.

How can I troubleshoot a default gateway issue?

First, identify the problem by pinging the default gateway. If there is no response, check the cable to see if it is properly plugged in. If the cable is plugged in, try another port on the router. If that does not work, reboot the router. If the problem persists, check if the router’s IP address has changed.

Do I need a network adapter to have a default gateway?

A network adapter is not required to have a default gateway. However, without a network adapter, the default gateway will not be able to communicate with the rest of the network.

How do I reset my wireless adapter settings?

If you need to reset your wireless adapter settings, you can go into the control panel and open the Network and Sharing Center. You can access the adapter settings and change them as needed.

Shayne Sherman
Meet the author

Shayne is an expert on all things Microsoft Windows and computer security. As a Windows user of over 30 years, he has been featured on Business Insider, Yahoo, Tech Republic, Hacker Noon, Techopedia, and many other publications. Aside from entertaining at his home theater, he enjoys spending time with his family, including his English bulldog, Fergie.