Desktop Support Tools

Desktop Support Tools

by Time Warner Cable

What is Desktop Support Tools?

Desktop Support Tools is software application developed by Time Warner Cable. It is most commonly found on computers running Windows 7 with nearly 61.59% of installations running this operating system. Desktop Support Tools's installer is typically 5.00 MB in size and installs around 24 files.

Desktop Support Tools is most popular in the United States with 100.00% of installations residing in this country.

Desktop Support Tools adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times.

Software Behaviors

Services:
  • ssrc.exe runs as a service named 'SupportSoft RemoteAssist' (SupportSoft RemoteAssist).
Scheduled tasks:
  • bcont.exe is scheduled as a task with the class '{A8681846-02AE-4796-9D05-47533620DEC9}' (runs on registration).

Startup Entries

Registry entries:
  • bcont.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Desktop Software' and executes as "C:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden.

Software Details

URL:
https://www.timewarnercable.com
Support:
Installation path:
C:\Program Files\Common Files\SupportSoft\bin\
Uninstaller:
"C:\Program Files\Common Files\SupportSoft\bin\unins000.exe"
Size:
5.00 MB
Language:
English

Desktop Support Tools Executable Details

Primary executable:
unins000.exe
Name:
Desktop Support Tools
Path:
C:\Program Files\Common Files\SupportSoft\bin\unins000.exe
MD5:
0d4a78cf78384a6ab5e89307e5181011
SHA-1:
SHA-256:
Files installed by Desktop Support Tools
File Type Filename MD5
DLL
d7ce4bf406bb32da938a03419bfc0f92
EXE
852ed3f9ba74eb1a82276760db5be73e
DLL
ade7bdba5a14269260ebb900e3d3c43b
DLL
dc67c04f0258a5abb4be0b154ff550b8