Desktop Support Tools

Desktop Support Tools

by Time Warner Cable

What is Desktop Support Tools?

Desktop Support Tools is software application developed by Time Warner Cable. It is most commonly found on computers running Windows 7 with nearly 61.59% of installations running this operating system. Desktop Support Tools's installer is typically 5.00 MB in size and installs around 24 files.

Desktop Support Tools is most popular in the United States with 100.00% of installations residing in this country.

Desktop Support Tools adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times.

Software Behaviors

Services:
  • ssrc.exe runs as a service named 'SupportSoft RemoteAssist' (SupportSoft RemoteAssist).
Scheduled tasks:
  • bcont.exe is scheduled as a task with the class '{A8681846-02AE-4796-9D05-47533620DEC9}' (runs on registration).

Startup Entries

Registry entries:
  • bcont.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Desktop Software' and executes as "C:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden.

Software Details

URL:
https://www.timewarnercable.com
Support:
Installation path:
C:\Program Files\Common Files\SupportSoft\bin\
Uninstaller:
"C:\Program Files\Common Files\SupportSoft\bin\unins000.exe"
Size:
5.00 MB
Language:
English

Desktop Support Tools Executable Details

Primary executable:
unins000.exe
Name:
Desktop Support Tools
Path:
C:\Program Files\Common Files\SupportSoft\bin\unins000.exe
MD5:
0d4a78cf78384a6ab5e89307e5181011
SHA-1:
SHA-256:
Files installed by Desktop Support Tools
File Type Filename MD5
DLL
cfaf4605cd33ca993dd22ee9efabad2b
DLL
295d354f2e391b173389a4cf2e7f68f2
DLL
e56837dec7566979e40c40fcc7e3aa78
DLL
c2edbccbba90efebb31fdb84dfe20be3
EXE
46d2d7fded46379e6d051633640af8d3
DLL
e43fa6107801a134f512867b46341c2f
DLL
f3b6843c2943985279b3f18c86bf9a4b
DLL
9237e0f667b54125f52fd83d711a417b
EXE
78b58486a5cb4f418d06ea2d6e961db0
DLL
aed34a9c4199d7f2ddc6a86b56896573