Desktop Support Tools

Desktop Support Tools

by Time Warner Cable

What is Desktop Support Tools?

Desktop Support Tools is software application developed by Time Warner Cable. It is most commonly found on computers running Windows 7 with nearly 61.59% of installations running this operating system. Desktop Support Tools's installer is typically 5.00 MB in size and installs around 24 files.

Desktop Support Tools is most popular in the United States with 100.00% of installations residing in this country.

Desktop Support Tools adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times.

Software Behaviors

Services:
  • ssrc.exe runs as a service named 'SupportSoft RemoteAssist' (SupportSoft RemoteAssist).
Scheduled tasks:
  • bcont.exe is scheduled as a task with the class '{A8681846-02AE-4796-9D05-47533620DEC9}' (runs on registration).

Startup Entries

Registry entries:
  • bcont.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Desktop Software' and executes as "C:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden.

Software Details

URL:
https://www.timewarnercable.com
Support:
Installation path:
C:\Program Files\Common Files\SupportSoft\bin\
Uninstaller:
"C:\Program Files\Common Files\SupportSoft\bin\unins000.exe"
Size:
5.00 MB
Language:
English

Desktop Support Tools Executable Details

Primary executable:
unins000.exe
Name:
Desktop Support Tools
Path:
C:\Program Files\Common Files\SupportSoft\bin\unins000.exe
MD5:
0d4a78cf78384a6ab5e89307e5181011
SHA-1:
SHA-256:
Files installed by Desktop Support Tools
File Type Filename MD5
EXE
0d4a78cf78384a6ab5e89307e5181011
DLL
68238eefad8ff737469c12e8d21a66f9
EXE
c240a42141b2ce308a2d06fca7bd757d
DLL
c9191d1c5b248032563e07b654499bfa
DLL
2ebcfdbca64550e054e18dbc6e05152f
DLL
911a3870ba5d1dd145401bfd53654d16
DLL
6cea425334b7de84c48285be21fdc9bf
DLL
ef433e01b3e9a0f2ae69514e1bb3a58a
DLL
4a1966ca35f2566f1d8d645442468c5a
DLL
a915ee3cbed1fd3a64e573b3aa4f832c