Desktop Diagnostics Report

Desktop Diagnostics Report

by Research In Motion Ltd.

What is Desktop Diagnostics Report?

Desktop Diagnostics Report is software application developed by Research In Motion Ltd.. It is most commonly found on computers running Windows 7 with nearly 61.70% of installations running this operating system. Desktop Diagnostics Report's installer is typically 62.00 MB in size and installs around 42 files.

Desktop Diagnostics Report is most popular in Indonesia with 31.11% of installations residing in this country.

Desktop Diagnostics Report adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times. When using a computer that is connected to the internet, Desktop Diagnostics Report is known to create 2 firewall exceptions to allow inbound and outbound connectivity.

Software Behaviors

Firewall:
  • Rim.Desktop.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe'.
  • Rim.Desktop.AutoUpdate.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe'.
Scheduled tasks:
  • Rim.Desktop.exe is scheduled as a task with the class '{EB93F723-F91C-424F-886C-D9BF973046DC}' (runs on registration).

Startup Entries

Registry entries:
  • Rim.Desktop.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'BlackBerry Desktop Software' and executes as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.
Registry entries (User):
  • Rim.Desktop.exe is loaded once in the current user (HKCU) registry as a startup file name 'DesktopMgr.exe' which loads as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.

Software Details

URL:
https://docs.blackberry.com/en/admin/deliverables/12041/bb_device_diagnostic_test_434106_11.jsp
Support:
Installation path:
C:\Program Files\Research In Motion\BlackBerry Desktop\
Uninstaller:
MsiExec.exe /I{A33F0736-36E7-4C62-B9CB-1C61BFED3CA5}
Size:
62.00 MB
Language:
English

Desktop Diagnostics Report Executable Details

Primary executable:
Rim.Desktop.DiagnosticsReport.exe
Name:
Desktop Diagnostics Report
Path:
C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.DiagnosticsReport.exe
MD5:
31f034ab2c8248e685d101fc8102a114
SHA-1:
SHA-256:
Files installed by Desktop Diagnostics Report
File Type Filename MD5
EXE
5448053afdb329eacdd9fefbc5530c37
DLL
af395e1a5f0e35d692285a3fdbce635c