What is Desktop Diagnostics Report?

Desktop Diagnostics Report is software application developed by Research In Motion Ltd.. It is most commonly found on computers running Windows 7 with nearly 61.70% of installations running this operating system. Desktop Diagnostics Report's installer is typically 62.00 MB in size and installs around 42 files.

Desktop Diagnostics Report is most popular in Indonesia with 31.11% of installations residing in this country.

Desktop Diagnostics Report adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times. When using a computer that is connected to the internet, Desktop Diagnostics Report is known to create 2 firewall exceptions to allow inbound and outbound connectivity.

Software Behaviors

Firewall:

Rim.Desktop.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe'.
Rim.Desktop.AutoUpdate.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe'.

Scheduled tasks:

Rim.Desktop.exe is scheduled as a task with the class '{EB93F723-F91C-424F-886C-D9BF973046DC}' (runs on registration).

Startup Entries

Registry entries:

Rim.Desktop.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'BlackBerry Desktop Software' and executes as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.

Registry entries (User):

Rim.Desktop.exe is loaded once in the current user (HKCU) registry as a startup file name 'DesktopMgr.exe' which loads as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.

Software Details

URL:

https://docs.blackberry.com/en/admin/deliverables/12041/bb_device_diagnostic_test_434106_11.jsp

Support:

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Installation path:

C:\Program Files\Research In Motion\BlackBerry Desktop\

Uninstaller:

MsiExec.exe /I{A33F0736-36E7-4C62-B9CB-1C61BFED3CA5}

Size:

62.00 MB

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