What is HELP?

HELP is software application developed by LogMeIn, Inc.. It is most commonly found on computers running Windows 7 with nearly 65.22% of installations running this operating system. HELP's installer is typically 14.00 MB in size and installs around 17 files. The most common release is 6.2.314 with 76.09% of all installations currently using this version.

HELP is most popular in the United States with 86.92% of installations residing in this country.

When using a computer that is connected to the internet, HELP is known to create 1 firewall exception to allow inbound and outbound connectivity.

About HELP?

The HELP software is a white-labeled support and remote access utility powered by LogMeIn Rescue, utilizing a proprietary remote desktop protocol transmitted via SSL. This tool allows support technicians to securely connect to and interact with remote desktops, providing custom PC support to diagnose and resolve technical issues for end users.

Software Behaviors

Services:

CallingCard.exe runs as a service named 'LogMeIn Rescue (f67d4077-d214-5193-94a9-e62a95a64953)' (LMIRescue_f67d4077-d214-5193-94a9-e62a95a64953).

Firewall:

CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

Startup Entries

Registry entries:

CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCardskunb65' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\kunb65\CallingCard.exe".

Registry entries (User):

CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Software Details

URL:

https://www.logmein.com

Support:

–

Installation path:

C:\Program Files\LogMeIn Rescue Calling Card\

Uninstaller:

MsiExec.exe /I{568F7478-DE5E-488F-B782-3538D8FF2D86}

Size:

14.00 MB

Language: