HP Support Solutions Framework
What is HP Support Solutions Framework?
HP Support Solutions Framework is software application developed by Hewlett-Packard. It is most commonly found on computers running Windows 10 with nearly 63.61% of installations running this operating system. HP Support Solutions Framework's installer is typically 1.00 MB in size and installs around 75 files. The most common release is 12.0.30.219 with 16.24% of all installations currently using this version.
HP Support Solutions Framework is most popular in the United States with 63.54% of installations residing in this country.
HP Support Solutions Framework adds 1 scheduled task to the Windows Task Scheduler launching the program at randomly scheduled times. When using a computer that is connected to the internet, HP Support Solutions Framework is known to create 2 firewall exceptions to allow inbound and outbound connectivity.
Software Behaviors
- Services:
-
- hpsupportsolutionsframeworkservice.exe runs as a service named 'HPSupportSolutionsFrameworkService' (HPSupportSolutionsFrameworkService) "This service allows for the detection of HP products and enables identification of support solutions for detected products.".
- Firewall:
-
- hpdevicedetection3.exe is added as a firewall exception for 'C:\Program Files\HP\Common\HPDeviceDetection3.exe'.
- hpsupportsolutionsframeworkservice.exe is added as a firewall exception for 'C:\Program Files\Hp\Common\HPSupportSolutionsFrameworkService.exe'.
- Scheduled tasks:
-
- hpsupportsolutionsframeworkservice.exe is scheduled as a task with the class '{E05E7C00-9F9C-45BD-9614-85D9E012F27A}' (runs on registration).
Startup Entries
- Registry entries (User):
-
- hpdia.exe is loaded once in the current user (HKCU) registry as a startup file name 'HP Download and Install Assistant' which loads as "C:\Program Files\Hp\Common\plugins\HPDIA.exe" /Restart.
Software Details
- URL:
- https://www.hp.com
- Support:
- –
- Installation path:
- C:\Program Files\hp\common
- Uninstaller:
- MsiExec.exe /I{23CCE784-A812-4647-AEFF-1DCCD4E57478}
- Size:
- 1.00 MB
- Language:
- English
HP Support Solutions Framework Executable Details
- Primary executable:
- sqmapi.dll
- Name:
- HP Support Solutions Framework
- Path:
- C:\Program Files\hp\common\sqmapi.dll
- MD5:
- –
- SHA-1:
- –
- SHA-256:
- –