BT Desktop Help

BT Desktop Help

by British Telecommunications Plc.

What is BT Desktop Help?

BT Desktop Help is software application developed by British Telecommunications Plc.. It is most commonly found on computers running Windows 7 with nearly 56.21% of installations running this operating system. BT Desktop Help's installer is typically 5.00 MB in size and installs around 4 files.

BT Desktop Help is most popular in United Kingdom with 96.94% of installations residing in this country.

BT Desktop Help adds 2 scheduled tasks to the Windows Task Scheduler launching the program at randomly scheduled times. When using a computer that is connected to the internet, BT Desktop Help is known to create 2 firewall exceptions to allow inbound and outbound connectivity.

Software Behaviors

Firewall:
  • BTHelpNotifier.exe is added as a firewall exception for 'C:\Program Files\BT Business Broadband Desktop Help\btbb\BTHelpNotifier.exe'.
  • BTHelpBrowser.exe is added as a firewall exception for 'C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe'.
Scheduled tasks:
  • BTHelpBrowser.exe is scheduled as a task with the class '{6D0BC4A8-3991-424A-8227-10BF51F9EA49}' (runs on registration).
  • unBTBDH.exe is scheduled as a task with the class '{64A005C1-55E8-4A55-AB0D-4E128941B467}' (runs on registration).

Startup Entries

Registry entries:
  • BTHelpBrowser.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'UpdateFlow.btbb' and executes as "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" -hidden -appkey=btbb "-url=filC://C:\Documents and Settings\user\Application Data\Motive\btbb\dthupdate\PreUpdate.html?delay=60".

Software Details

URL:
https://bt.custhelp.com/app/answers/detail/a_id/12941/~/bt-desktop-help
Support:
Installation path:
C:\Program Files\bt broadband desktop help\btbb
Uninstaller:
C:\Program Files\BT Broadband Desktop Help\btbb\unBTBDH.exe
Size:
5.00 MB
Language:
English

BT Desktop Help Executable Details

Primary executable:
BTHelpBrowser.exe
Name:
BT Desktop Help
Path:
C:\Program Files\bt broadband desktop help\btbb\BTHelpBrowser.exe
MD5:
c5aac5d606c9877908a45f4c4a48f6ab
SHA-1:
SHA-256:
Files installed by BT Desktop Help
File Type Filename MD5
EXE
ba5dca450e70f91c9e1f8daeb05f1a91
EXE
180d79636afcadf3b1acacfea42831ae
EXE
c5aac5d606c9877908a45f4c4a48f6ab
EXE
f91f4aaf081aab36c352079c3d1d8a1b