ATT-RC Self Support Tool

ATT-RC Self Support Tool

by AT&T Inc.

What is ATT-RC Self Support Tool?

ATT-RC Self Support Tool is software application developed by AT&T Inc.. It is most commonly found on computers running Windows 7 with nearly 54.36% of installations running this operating system. ATT-RC Self Support Tool's installer is typically 16.00 MB in size and installs around 48 files.

ATT-RC Self Support Tool is most popular in the United States with 99.41% of installations residing in this country.

About ATT-RC Self Support Tool?

AT&T-RC Self Support Tool is a software application developed by AT&T, designed to offer self-support services to users. The software seamlessly integrates with Windows Service, ensuring continuous background operation. Disruption of the service may potentially impact the functionality of the program, thus requiring careful management. Additionally, it adds a background controller service set for automatic execution, although users have the flexibility to delay its initiation through the service manager. Typically, the setup package encompasses approximately 115 files with an installation size of around 16.32 MB (17,115,243 bytes). The software predominantly caters to users operating on Windows 7 (SP1) and Windows Vista (SP2). Notably, the user base spans across the United States, accounting for around 99% of installations, while also experiencing popularity in Canada and DK.

Software Behaviors

Services:
  • pcCMService.exe runs as a service named 'pcCMService' (pcCMService).
  • McciCMService.exe runs as a service named 'McciCMService' (McciCMService).

Software Details

URL:
https://www.att.net
Support:
Installation path:
C:\Program Files\common files\motive
Uninstaller:
C:\Program Files\Common Files\Motive\InstallHelper.exe /UninstallVendor=ATT-RC /Dir=C:\Program Files\ATT-RC
Size:
16.00 MB
Language:
English

ATT-RC Self Support Tool Executable Details

Primary executable:
InstallHelper.exe
Name:
ATT-RC Self Support Tool
Path:
C:\Program Files\common files\motive\InstallHelper.exe
MD5:
fd1d28ab44379d4390af6960deeec730
SHA-1:
SHA-256:
Files installed by ATT-RC Self Support Tool
File Type Filename MD5
EXE
55d41a180542cccc1d6631855a26ca14
DLL
3d8e926c75cefdc40badc6fd8fa1ceb1
EXE
f0672bd6b27080ccd10893d36c1307a3
DLL
6255d7812214c5d82fbb8a1d2ccb2128
DLL
251f2fcfe789c012dc07d7d4f45f2f8c
DLL
b37a99e17f2e093837c42e8c2da58d0c
DLL
4e7562ec120ed71ca2a5f0da6f9c73ea
DLL
921b1ab15b9df0be297ba2e426a22da5