ATT-RC Self Support Tool

ATT-RC Self Support Tool

by AT&T Inc.

What is ATT-RC Self Support Tool?

ATT-RC Self Support Tool is software application developed by AT&T Inc.. It is most commonly found on computers running Windows 7 with nearly 54.36% of installations running this operating system. ATT-RC Self Support Tool's installer is typically 16.00 MB in size and installs around 48 files.

ATT-RC Self Support Tool is most popular in the United States with 99.41% of installations residing in this country.

About ATT-RC Self Support Tool?

AT&T-RC Self Support Tool is a software application developed by AT&T, designed to offer self-support services to users. The software seamlessly integrates with Windows Service, ensuring continuous background operation. Disruption of the service may potentially impact the functionality of the program, thus requiring careful management. Additionally, it adds a background controller service set for automatic execution, although users have the flexibility to delay its initiation through the service manager. Typically, the setup package encompasses approximately 115 files with an installation size of around 16.32 MB (17,115,243 bytes). The software predominantly caters to users operating on Windows 7 (SP1) and Windows Vista (SP2). Notably, the user base spans across the United States, accounting for around 99% of installations, while also experiencing popularity in Canada and DK.

Software Behaviors

Services:
  • pcCMService.exe runs as a service named 'pcCMService' (pcCMService).
  • McciCMService.exe runs as a service named 'McciCMService' (McciCMService).

Software Details

URL:
https://www.att.net
Support:
Installation path:
C:\Program Files\common files\motive
Uninstaller:
C:\Program Files\Common Files\Motive\InstallHelper.exe /UninstallVendor=ATT-RC /Dir=C:\Program Files\ATT-RC
Size:
16.00 MB
Language:
English

ATT-RC Self Support Tool Executable Details

Primary executable:
InstallHelper.exe
Name:
ATT-RC Self Support Tool
Path:
C:\Program Files\common files\motive\InstallHelper.exe
MD5:
fd1d28ab44379d4390af6960deeec730
SHA-1:
SHA-256:
Files installed by ATT-RC Self Support Tool
File Type Filename MD5
DLL
3782e2b498063095b7bf4c793758c97d
DLL
23d82d6f63753a2fc06cfd8b8eb9c438
DLL
fc843f12389a27b1ed66b6586205fa3d
DLL
f6e4341f520a2f12b80ead450228123f
EXE
685b1a7b1ee9800496e548fb3334d0b3
DLL
10be6e2ed80c8317b1dd0cd2b6ac3712
DLL
47dab8c9b43bae3ca6e41839e04aa170
EXE
671e4992795aec98be354cf730add449
EXE
7fc3222357fa5c501e29126065bcb724
DLL
68de2e696e7439823f2a1db58499341a