ATT-RC Self Support Tool

ATT-RC Self Support Tool

by AT&T Inc.

What is ATT-RC Self Support Tool?

ATT-RC Self Support Tool is software application developed by AT&T Inc.. It is most commonly found on computers running Windows 7 with nearly 54.36% of installations running this operating system. ATT-RC Self Support Tool's installer is typically 16.00 MB in size and installs around 48 files.

ATT-RC Self Support Tool is most popular in the United States with 99.41% of installations residing in this country.

About ATT-RC Self Support Tool?

AT&T-RC Self Support Tool is a software application developed by AT&T, designed to offer self-support services to users. The software seamlessly integrates with Windows Service, ensuring continuous background operation. Disruption of the service may potentially impact the functionality of the program, thus requiring careful management. Additionally, it adds a background controller service set for automatic execution, although users have the flexibility to delay its initiation through the service manager. Typically, the setup package encompasses approximately 115 files with an installation size of around 16.32 MB (17,115,243 bytes). The software predominantly caters to users operating on Windows 7 (SP1) and Windows Vista (SP2). Notably, the user base spans across the United States, accounting for around 99% of installations, while also experiencing popularity in Canada and DK.

Software Behaviors

Services:
  • pcCMService.exe runs as a service named 'pcCMService' (pcCMService).
  • McciCMService.exe runs as a service named 'McciCMService' (McciCMService).

Software Details

URL:
https://www.att.net
Support:
Installation path:
C:\Program Files\common files\motive
Uninstaller:
C:\Program Files\Common Files\Motive\InstallHelper.exe /UninstallVendor=ATT-RC /Dir=C:\Program Files\ATT-RC
Size:
16.00 MB
Language:
English

ATT-RC Self Support Tool Executable Details

Primary executable:
InstallHelper.exe
Name:
ATT-RC Self Support Tool
Path:
C:\Program Files\common files\motive\InstallHelper.exe
MD5:
fd1d28ab44379d4390af6960deeec730
SHA-1:
SHA-256:
Files installed by ATT-RC Self Support Tool
File Type Filename MD5
EXE
e6cb119ef2e148eaa1a247343550756e
DLL
486c35fe3bbc50835b843b6cec40ef99
EXE
d7f0bf5652b4b45f595c6692db3fc26e
DLL
d1c4f5939f5b51cb7db4fe6cff7d8870
DLL
2f4e289be25cb17c11252558845e23be
DLL
c582c178d93320e5666224d873634838
DLL
da451f2623f0d1a745cc8ab47d9fda6c
DLL
63a99b3814dc01940e125b7586dabb7f
DLL
e2ee800f6d1c255996e37bbb9dca1016
DLL
fe418c1e95bd822080b4b0fd322b299f