ATT-RC Self Support Tool

ATT-RC Self Support Tool

by AT&T Inc.

What is ATT-RC Self Support Tool?

ATT-RC Self Support Tool is software application developed by AT&T Inc.. It is most commonly found on computers running Windows 7 with nearly 54.36% of installations running this operating system. ATT-RC Self Support Tool's installer is typically 16.00 MB in size and installs around 48 files.

ATT-RC Self Support Tool is most popular in the United States with 99.41% of installations residing in this country.

About ATT-RC Self Support Tool?

AT&T-RC Self Support Tool is a software application developed by AT&T, designed to offer self-support services to users. The software seamlessly integrates with Windows Service, ensuring continuous background operation. Disruption of the service may potentially impact the functionality of the program, thus requiring careful management. Additionally, it adds a background controller service set for automatic execution, although users have the flexibility to delay its initiation through the service manager. Typically, the setup package encompasses approximately 115 files with an installation size of around 16.32 MB (17,115,243 bytes). The software predominantly caters to users operating on Windows 7 (SP1) and Windows Vista (SP2). Notably, the user base spans across the United States, accounting for around 99% of installations, while also experiencing popularity in Canada and DK.

Software Behaviors

Services:
  • pcCMService.exe runs as a service named 'pcCMService' (pcCMService).
  • McciCMService.exe runs as a service named 'McciCMService' (McciCMService).

Software Details

URL:
https://www.att.net
Support:
Installation path:
C:\Program Files\common files\motive
Uninstaller:
C:\Program Files\Common Files\Motive\InstallHelper.exe /UninstallVendor=ATT-RC /Dir=C:\Program Files\ATT-RC
Size:
16.00 MB
Language:
English

ATT-RC Self Support Tool Executable Details

Primary executable:
InstallHelper.exe
Name:
ATT-RC Self Support Tool
Path:
C:\Program Files\common files\motive\InstallHelper.exe
MD5:
fd1d28ab44379d4390af6960deeec730
SHA-1:
SHA-256:
Files installed by ATT-RC Self Support Tool
File Type Filename MD5
DLL
9f0120f3d95c118060418d3bec0e8d4f
EXE
e1364abfcd3599c1a3a106741af5f728
DLL
dfebd7b76c049cad0464ec7a5dc8a905
EXE
4d85b67e240de0dc53974a46b32bf55e
DLL
d2972e06c2bb14ef93951fe832bfaf10
DLL
ca8dcc8244f96ac3aec0363d740ce46f
DLL
24c508cf65fbb091d58bc33b9511eff1
DLL
4b68eeb632edfb6f0bc62503077eaa2a
DLL
78e0218a43a6f0f68aca8fc69bca11cf
DLL
de5f07d7e1d628807c901cf2a66aa20b