ATT-RC Self Support Tool

ATT-RC Self Support Tool

by AT&T Inc.

What is ATT-RC Self Support Tool?

ATT-RC Self Support Tool is software application developed by AT&T Inc.. It is most commonly found on computers running Windows 7 with nearly 54.36% of installations running this operating system. ATT-RC Self Support Tool's installer is typically 16.00 MB in size and installs around 48 files.

ATT-RC Self Support Tool is most popular in the United States with 99.41% of installations residing in this country.

About ATT-RC Self Support Tool?

AT&T-RC Self Support Tool is a software application developed by AT&T, designed to offer self-support services to users. The software seamlessly integrates with Windows Service, ensuring continuous background operation. Disruption of the service may potentially impact the functionality of the program, thus requiring careful management. Additionally, it adds a background controller service set for automatic execution, although users have the flexibility to delay its initiation through the service manager. Typically, the setup package encompasses approximately 115 files with an installation size of around 16.32 MB (17,115,243 bytes). The software predominantly caters to users operating on Windows 7 (SP1) and Windows Vista (SP2). Notably, the user base spans across the United States, accounting for around 99% of installations, while also experiencing popularity in Canada and DK.

Software Behaviors

Services:
  • pcCMService.exe runs as a service named 'pcCMService' (pcCMService).
  • McciCMService.exe runs as a service named 'McciCMService' (McciCMService).

Software Details

URL:
https://www.att.net
Support:
Installation path:
C:\Program Files\common files\motive
Uninstaller:
C:\Program Files\Common Files\Motive\InstallHelper.exe /UninstallVendor=ATT-RC /Dir=C:\Program Files\ATT-RC
Size:
16.00 MB
Language:
English

ATT-RC Self Support Tool Executable Details

Primary executable:
InstallHelper.exe
Name:
ATT-RC Self Support Tool
Path:
C:\Program Files\common files\motive\InstallHelper.exe
MD5:
fd1d28ab44379d4390af6960deeec730
SHA-1:
SHA-256:
Files installed by ATT-RC Self Support Tool
File Type Filename MD5
EXE
fd1d28ab44379d4390af6960deeec730
DLL
f3f0a3273574da8a1fb54a45dea81b8b
DLL
1b4a8a8ab9d764cb3a1d48898f114f63
DLL
fdf54a60af2edd30164aa05fd7b26685
DLL
e631bcaa3589eacc940b9bc62d7dfc2b
DLL
98d0c0605b3a815e5aeb20e471898fa3
DLL
8b7bc1a170a033689509455ed51153dc
DLL
a44c53ff489f73fbdd13d0060f0fc475
DLL
439057cf78c19eb771222bd9b8f62a2e
DLL
4444e72d66a157b3ea82eb7ac91fbe6e